Hotel berhampiran Martı Sokak Parkı, Nicosia

Hello, I stayed with my wife and our child for a night at this hotel. It is a property with potential however needs some serious work to be done. A renovation and a structure of services should be completed to compete the market. I am giving 5* because of the customer service while I had already checked out. The team listen to my concerns and the hotel was generous and fair to the compensation. Thank you for that

It’s close to the bus station and border so it’s great. But I think the hotel and room itself are a little outdated.

We stayed for a single night and we'd happily stay again. After parking in the area behind the hotel (very convenient) we found the reception which can be accessed from the parking area - the check in procedure was quick (thanks George) and up we went to our suite. Everything was very clean and we thought the area was generously sized. We had a sitting room area with a small kitchen (we didn't use this but it would be ideal if the rooms' occupier didn't want to venture out to eat - there was a small fridge, small electric hob, microwave and plenty of pans, utensils, glasses, plates, cutlery etc). This area had a small balcony with a table and two chairs. The bedroom was large and the bathroom contained a toilet with a good flush and a shower cubicle with a super powerful shower. There was a TV in the bedroom as well as in the lounge area. We thought the bed could have been bigger and the mattress had a distinct dip in the middle. Breakfast was very good with plenty of choices. We met Elena who was a delight and had everything under control - other guests asked for extra-well-done fried eggs and Elena delivered these within a few minutes with a smile. Unfortunately there were none of the mushrooms referred to in some other reviews but we breakfasted very well. The location is a little way from the historic centre of Nicosia but it was very quiet overnight. All in all, we had a very pleasant stay.

Pros - Location - Spa - Roof top pool - Food Hotel within easy distance to harbour, bars,shops, and local transport. Rooms spacious and very clean. Cons - busy road opposite two petrol stations and traffic heavy all day. Staff on reception not helpful or accommodating. There is no air conditioning and our room on arrival at midnight was 26.5°. We couldn't believe it and had to insist on two fans that we left on permanently all night and the day when we were in the room. Some of the electric sockets and plugs had loose wiring so we had to keep reporting faults. Our main complaint was the heavy smell of petrol that we assumed came from the petrol station. When we phoned reception to request a move to another room we were told there were no more twin bedded rooms available but for what is classified as a five star hotel, I'm sure they could have accommodated us. The stench was overwhelming. Finally after calling in one of the cleaners she indicated it wasn't the petrol stations but the drain in the shower that she would clean out. That evening on returning to the room, the smell had gone. However next morning it started to seep in again. We called in another cleaner and pointed out the stench and showed her the sockets that didn't work. She said leave it to me and that night everything was fixed but we only had two nights left of our holiday. The cleaner's name was Hava and I would like to commend her to the hotel management. Our conversation was done though my translation app and sign language. In spite of everything we enjoyed our stay as the pros outweighed the cons. Would not stay at this hotel again until it is modernised. The summer months must be unbearable.

We spent three nights here. Today we arrived safely. The Merymen Hotel is a family run business. Out of Girne about 12 kms.. Plenty of parking and nice gardens and some goats and chickens at the back. Plus a nice swimming pool.. Credit to the following team members. Skakuri. Zahid. Romanick and Ruth. They were so happy to help. Many thanks for your company. The food was great plus the hot and cold beverages. Costa and Urmilla Constantinides. 21st May 2023.