Hotel berhampiran Spiegelwaal, Nijmegen

Although recently supposed to has been renovated the hotel doesn't give a fresh impression. The sink of the shower was clogged. On the 2nd day it got cleaned after I asked about it. A colleague claimed about the same issue in her bathroom. The curtains on the windows don't block the sunlight. That caused me waking up much earlier on a sunny day. One has to keep the double windows closed to be isolated well the traffic noise (my room was in the 5th floor). The rooms have air conditioning. The breakfast was very basic.

ZERO focus on service - it is all about squeezing every last penny out of visitors. Housekeeping refuse to change the towels - they ask for EXTRA MONEY to change towels. The rooms are €250 per night, but they only replace your towels for an extra fee. Greed hit a new low. They provide two old, thin, very very small, extremely poor quality towels for your entire stay. You’ll get better respect and service at a basic 2-star hotel. The condition of the room was also very poor. Damp/mould visible in the bathtub and the TV remote had old, stale food all over it. Bed linen torn, cheap and old. (See pictures) 🤢 This place needs to reevaluate how it operates and remember what service means. Everything they do is about squeezing that extra euro out of you.

Had a lovely stay here in September with my mum and my daughter. We visited as a family to visit the war grave of my mum’s uncle. We arrived quite late in the evening as dinner was closing but the hotel ensured we got a meal. We ate in the hotel for 2 of our 3 night stay and the food was lovely and reasonably priced. Staff were friendly and attentive. We had two rooms and both were spacious and well decorated with lovely en suites. The hotel is ideally placed on the Main Street in Elst. We had a lovely stay, and would return.

Just had a drink and pre dinner snack. Ordered a small borrel snack of charcuterie with cheese nuts and olives. It was a generous portion between us filling enough to not need much dinner when we arrived home in Lent. Friendly attentive personnel and plenty of them. We sat with our dog on the terrace which overlooks a luscious green field. We felt very welcome.

Hotel is perfect gelegen naast het Centraal Station en aan de rand van het winkelcentrum. In de lobby kun je werken en een kop gratis thee of koffie meenemen. Het personeel is jong en informeel. De kamers zijn niet groot, maar wel een goed bed en badkamer. Helaas troffen we de doodzonde aan voor iedere hotelkamer: een fles glijmiddel van vorige gasten onder het bed. Alhoewel de kamer niet vies was, is dit natuurlijk wel een aandachtspunt.

Tsja, wat kun je ervan zeggen? Van exclusiviteit is absoluut geen sprake meer. Gaten in de lakens met het en der oud bloed, smerige gordijnen en elke vorm van sfeer is wegbezuinigd in je hotelkamer. Zelfs een bekertje op de badkamer om je mond te spoelen na het tandenpoetsen was er niet. Het eten was belachelijk duur en de kwaliteit om te huilen. Tip voor de kok: overweeg een carrière switch. Het schaaltje met “warme groenten” leek op groenten die je uit het putje van de afvoer peutert, opgeleukt met een onduidelijk nat van curry en kokos. Sashimi van zalm? Sashimi van sashimi had beter gestaan - drie flinter dunne plakjes waar mijn moeder ook nog ziek van geworden is. Dit hotel is tevens een tijdelijk opvangcentrum voor asielzoekers. Hier hebben wij geen problemen van ondervonden, maar communiceer dit met je gasten. Iets met transparantie? Dit ben je als miljoenenconcern verplicht, namelijk. Fijn dat je asielzoekers een warm bed kan bieden, maar een kleine heads-up was fijn geweest. Niet iedereen is hier namelijk van gediend. Neem een voorbeeld aan je collega’s in Brabant, van der Valk. Het receptie personeel heeft de lipjes getuit en een vervelende hautaine air. Werk aan je softskills dames, dat staat beter.

What a surprise! Hotel Papendal is basically the accommodation wing of the Dutch Olympic Association’s headquarters and training facility. Situated in quiet woodland a short drive from Arnhem and Oosterbeek, the bedrooms are very basic but comfortable and spotlessly clean. There is a bar onsite that serves simple snacks and meals, or you can venture out to Arnhem. Breakfast is AMAZING - high quality, and lots of choice in very smart self service restaurant. Parking is free and easy. No aircon, however bedroom windows do open.

We are a family with 2 small children (babies) staying at the Elaya for a long weekend. After checking in we went to our room which we thought was rather small for a suite and immediately noticed someone had gone to town on the wall that my babies travel cot had been set up next to. There was/is a massive crack(s) on the wall where someone has clearly been punching it. Then looking further around the room noticed things hadn't been cleaned properly and overall was in need of TLC. We went downstairs where the receptionist was apologetic and changed our room. It's important to note we booked a suite but for some reason this room we were originally given was not one. We went upstairs to our suite thinking it was just bad luck, this room will be better and yes the walls are all in one piece and it's bigger but still unclean and incredibly shabby. You should never walk into a hotel room and feel It is so rundown that you question the cleanliness and not want to touch anything. Surely if they can't be bothered hanging curtains and there are random stains on things, where else, especially in the cleaning, have corners been cut. No washcloths in room, no mattress protector on bed, curtains broken or coming off (both easy/cheap fixes), questionable stains on furnishing, no thorough clean done recently (IMO) and again in desperate need of TLC. We stayed in 2022 and it was only marginally better. I don't know if the Elaya do not want to spend any money or simply do not care but we won't be staying here again. The hallways and balconies are also in the same state of disrepair. Location is good and receptionist was friendly and swift to act on the issue with the first room. Photos of some of the problems.