Hotel berhampiran Stichting Stuuf, Nijmegen

Hotel is erg goed gelegen op het einde van de hippe winkelstraat waar ook ook veel restaurants gelegen zijn, dichtbij Grote Markt, Waal kade, Kronenburger park. Onze kamer was blijkbaar in renovatie want er hing een indringende verfgeur en verf sporen op de badkamer vloer die nog niet verwijderd waren. TV moeten verbinden en opnieuw moeten installeren. Voor sommigen misschien details maar zou in orde moeten zijn.

ZERO focus on service - it is all about squeezing every last penny out of visitors. Housekeeping refuse to change the towels - they ask for EXTRA MONEY to change towels. The rooms are €250 per night, but they only replace your towels for an extra fee. Greed hit a new low. They provide two old, thin, very very small, extremely poor quality towels for your entire stay. You’ll get better respect and service at a basic 2-star hotel. The condition of the room was also very poor. Damp/mould visible in the bathtub and the TV remote had old, stale food all over it. Bed linen torn, cheap and old. (See pictures) 🤢 This place needs to reevaluate how it operates and remember what service means. Everything they do is about squeezing that extra euro out of you.

Although recently supposed to has been renovated the hotel doesn't give a fresh impression. The sink of the shower was clogged. On the 2nd day it got cleaned after I asked about it. A colleague claimed about the same issue in her bathroom. The curtains on the windows don't block the sunlight. That caused me waking up much earlier on a sunny day. One has to keep the double windows closed to be isolated well the traffic noise (my room was in the 5th floor). The rooms have air conditioning. The breakfast was very basic.

Bij binnenkomst werden we hartelijk verwelkomt door een aardige receptioniste. De gehele sfeer van t hotel is warm en sfeervol, ook savonds heerlijk gegeten, en ontbijt was ook goed. Kamer heel mooi en goed bed, heerlijk geslapen. Hier komen we zeker nog een keer terug, aanrader !!!

Fabulous service, wonderful food. We stayed here for four nights and ate here every single night, because both the staff and the food was so lovely. We have no Dutch but the staff had excellent English and were very patient with us and looked after us brilliantly. The rooms are spotless and the beds very comfortable. Would definitely stay here again.

The transport strike, on the 28th, meant I needed to stay in Holland a day longer than I'd planned to and I couldn't extend my stay at the hotel in Elst (see separate review), I'd been staying in. I had to be out of one hotel by 11am and couldn't check in here until 3pm, but the Haarhuis (Her House, in English) has storage facilities and that gave me the ability to walk around Arnhem centrum (centre) and visit the Airborne At The Bridge exhibition (see separate review), without having to drag my luggage around with me. In an effort to keep my costs down, I'd booked a single room (without breakfast, as there's plenty of shops and fast food places around Arnhem Centraal), but the receptionist did some checking and gave me a free upgrade to a double room, instead. The room itself was very light and spacious, but lacked air conditioning - which was slightly made up for by having opening windows and, being north facing, the room was shaded from the Sun for the most part.. Some have commented on the noise level in the rooms at the front, but it wasn't all that noticeable to me (perhaps, because the strike meant a there were very few buses, no Trolleybuses and few trains were running), despite having the secondary glazing open the entire time I was staying. It came with all the normal amenities, such as a wardrobe, flat screen TV and coffee machine (why no tea, though?). The bed was single beds, pushed together, but had a (thin, but very firm) double mattress on top and I slept extremely well. The bathroom, whilst small, was very well laid out - though, being a slightly bigger framed man, I did find getting in and out of the shower to be a bit of a struggle, as the door only opened half way. The water was hot and very plentiful and the soap/shampoo provided did mean I didn't have to go rooting around in my case to find my own. In conclusion, staying wasn't planned, but it's a lovely hotel, with very friendly and helpful staff, and I'm glad I booked.

Hotel is perfect gelegen naast het Centraal Station en aan de rand van het winkelcentrum. In de lobby kun je werken en een kop gratis thee of koffie meenemen. Het personeel is jong en informeel. De kamers zijn niet groot, maar wel een goed bed en badkamer. Helaas troffen we de doodzonde aan voor iedere hotelkamer: een fles glijmiddel van vorige gasten onder het bed. Alhoewel de kamer niet vies was, is dit natuurlijk wel een aandachtspunt.