Kanaya Hotel Kinugawa
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Nikko
Kanaya Hotel Kinugawa
2024 Asia 100 - Hot Spring Hotels
1394 Kinugawaonsen Ohara, Nikko City, Tochigi Prefecture 321-2522, Japan
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Located in Nikko, Kinugawa Kanaya Hotel is within a 15-minute walk of Fureai Bridge and Kinu Tateiwa Otsuribashi. This luxury ryokan is 1.5 mi (2.4 km) from Tobu World Square and 2.1 mi (3.4 km) from Nikko Hanaichimonme.Show More
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4.5/5Great
·Cleanliness: 4.5
All 7 Reviews
Amenities
RestaurantPrivate ParkingFreeHot SpringHikingSaunaMassage RoomCar Charging FacilitiesBarStation Pick-Up ServiceFree24-Hour Front Desk
All Amenities
Surroundings
Train: Kinugawaonsen Station
(360m)
Train: Kinugawakoen Station
(1.9 km)
Landmarks: カラオケ酒場MAGIC マジック
(<100m)
Map
Rooms
Guest Reviews
Policies
Services & Amenities
6
Standard Japanese Western Room-Non-Smoking
2 Floor bedding and 2 Small double beds
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Refrigerator
Tea bags
Toothbrushes
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4
Club Floor John Kanaya Suite with View Bath
4 Single bed
Has window
Free Wi-Fi
Non-smoking
Heating
Wi-Fi in room
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Guest Reviews(7)
4.5/5
Great
Verified Reviews- Cleanliness4.5
- Amenities4.5
- Location4.5
- Service4.5
Book now and leave a review after your stay to earn up to 120 Trip Coins (approx. € 1.11). Trip Coins can be used to save instantly on room rates.
Guest User
October 4, 2024
This amazing hotel is located in the heart of Kinugawa with views over the gorge and is a 15 minute drive to Nikko. On arrival there are staff to take your car and bags and to check you in which is a seamless experience. There is coffee and tea available on arrival while you wait. This occurs in a pleasant lounge overlooking the forested valley. Across from the lounge is a well appointed shop. We had room 212 for three nights which was a spacious room done in traditional Japanese style. Although plainly decorated it had a very authentic feel and design. The room had a nice balcony but this could not easily be used as the afternoons were hot. There was minimal view from this room limited to trees and forested hillside and not the river. Perhaps the higher floors would likely have a better view. Spacious bathroom with a separate toilet. Good shower but no external curtain or privacy screen available. Along with the Onsen being out in the open on the balcony we found this lacked privacy for our liking. There was excellent responsive air conditioning. The room rate includes free mini bar with beer and iced tea and water. Only negative was poor quality towels and tissues. All staff were extremely attentive and nothing is too much for them. Excellent Alacarte breakfast was brought directly to your table. You are offered a choice between Japanese and Western breakfast. Some options rotated each day. Apart from this the choice was limited to 3 types of eggs. Everything was quality. Included in the rate was half board dinner each evening. Whilst you are at dinner your futon bed is made up in your room complete with turn down service which was usually a snack for later in the evening. The meal is 2 plus hours and very Japanese but again absolute quality. After three nights it does feel excessive to be enjoying a lengthy multi course menu but we did get to experience many meals that we would not normally try. The attention to detail went so far as having different crockery for each course. Some of these were very artistic. Overall this is an amazing one off experience although you do pay for the privilege.
Guest User
August 4, 2023
The lobby was very comfortable with a calm and open feeling. There was a large window, so I could go outside and relax on the sofa. The room I stayed in was comfortable, but the time I spent drinking coffee while looking at the trees from the lobby window was a very luxurious time for me, who is always pressed for time. The customer service of the hotel staff was also the best of any hotel I have stayed at. I appreciate the appropriate distance and consideration. The food and bath were also very good, and the chocolate cart service after the meal was very good and not available at other hotels. If I had to say something, I would like the quality of the amenities to be improved. The items prepared may differ depending on the rank of the room, but I would be happy if they could prepare them by checking whether they are necessary when staying. Also, although it is a small thing, there was a little stain left on the toilet seat. It was not a big stain, but it was not pleasant, so I hope they will be careful. Overall, the hotel met my expectations and I would like to stay again if I have time.
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Guest User
June 2, 2023
From check-in to check-out, this is an inn that takes care of you. There were some unfamiliar staff, but they weren't used to it yet, but they must have been working hard. I was impressed by the decaf coffee that was served to me when I checked in, but when I asked if I should take a rest in the lobby after taking a bath, I was served cold and delicious coffee milk, but it was also caffeine. Less coffee was used. The milk used was also from a nearby ranch. There was also pomegranate juice, but it was very delicious with exquisite sourness and sweetness. Of course, there were drinks such as coffee. Even the dinner was impressive! After dinner, I was impressed by the hotel's unique and delicious chocolate and drink service in the lobby. After dinner, even after returning to the room, elegant and quiet jazz was playing, and the aroma was burning, in an adult space. I was able to really relax. It's hard to get a reservation, but it's an inn that I want to visit again and again.
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Guest User
October 20, 2022
I visited the hotel for the first time in nine years and the old, good parts of the hotel were still there, but the lobby lounge has been completely renovated. You can enjoy a quiet and relaxing atmosphere while overlooking the Kinugawa River. It has become a very comfortable adult space, and the antique furniture from Old Noritake makes you feel like you've traveled back in time.
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Guest User
May 27, 2022
Many of the staff were unintentionally brisk, so I was particularly impressed by the tired look on the driver's face when he took us to the station at the very end. I tried my best to make it look like a luxury hotel, but what can I say, it was a hotel that often turned white. As other people have said, there are too many self-praising advertisements of the founding family. There it is. The direct mail is too nice. Advertisement is good.
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Guest User
May 6, 2022
Stayed here because of the high reviews. Poor reception. There are staff who serve customers politely only for regulars, and it feels bad. Also, I was annoyed by the many signs in the hall that praised the great achievements of the founder (they have nothing to do with the guests). It's good to take pride in the organization you work for, but I feel like it's going in the wrong direction. Meals and rooms (Japanese-style room with open-air bath) are at the level of a semi-luxury inn. I think that the management here should study the new inns in the same price range without missing a long-established store. If things continue as they are now, only old people who are regulars will stay. Kinugawa Onsen is very deserted, and many of the surrounding restaurants are bad in terms of taste, hospitality, and cleanliness. The only good thing was going down the river.
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Guest User
February 27, 2024
バレーパーキングでスムーズにチェックインできて、開放的なラウンジでウェルカムティーをいただきながらチェックイン。お部屋も素敵で、特にベランダの椅子に座って鬼怒川の景色やひんやりとした秋の空気を楽しめました。お料理も美味しく、栃木の地酒が揃っていて良かったです。朝ごはんも最高でした。案内してくださった若くて可愛いスタッフさんもとても親切でした。ひとつだけ、お風呂のシャンプーやソープがあまり良くなかったので次回はお気に入りのものを持参しようと思いました。
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Property Policies
Check-in and Check-out Times
Check-in: 14:00–18:00
Check-out: Before 11:00
Front desk hours: 24/7
Child Policies
Children are not permitted to stay in this room type.
Cots and Extra Beds
For all room types, cots and extra beds cannot be added.
Breakfast
Breakfast is available at the hotel. Please contact the hotel for details.
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
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Property Description
- Opened: 1978
- Number of Rooms: 12
Located in Nikko, Kinugawa Kanaya Hotel is within a 15-minute walk of Fureai Bridge and Kinu Tateiwa Otsuribashi. This luxury ryokan is 1.5 mi (2.4 km) from Tobu World Square and 2.1 mi (3.4 km) from Nikko Hanaichimonme.
Pamper yourself with onsite massages or enjoy recreation amenities such as hot springs. Additional features at this ryokan include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Satisfy your appetite for dinner at John Kanaya Dining Room, a restaurant which specializes in Japanese cuisine, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge.
Featured amenities include complimentary wired internet access, a 24-hour front desk, and luggage storage. A train station pick-up service is provided at no charge, and free self parking is available onsite.
Make yourself at home in one of the 40 air-conditioned rooms featuring DVD players. Rooms have private lanais. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Bathrooms have complimentary toiletries and bidets.
Pamper yourself with onsite massages or enjoy recreation amenities such as hot springs. Additional features at this ryokan include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Satisfy your appetite for dinner at John Kanaya Dining Room, a restaurant which specializes in Japanese cuisine, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge.
Featured amenities include complimentary wired internet access, a 24-hour front desk, and luggage storage. A train station pick-up service is provided at no charge, and free self parking is available onsite.
Make yourself at home in one of the 40 air-conditioned rooms featuring DVD players. Rooms have private lanais. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Bathrooms have complimentary toiletries and bidets.
Services & Amenities
Most Popular Amenities
Restaurant
Private ParkingFree
Hot Spring
HikingOff-site
Sauna
Massage Room
Car Charging Facilities
Bar
Station Pick-Up ServiceFree
24-Hour Front Desk
Wi-Fi in Public AreasFree
Luggage Storage
Restaurant
Hot Spring
Bar
Restaurant
Restaurant
No additional info available
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