Hotel berhampiran Ningbo Zoo (West Gate), Ningbo

I travel to China for business meetings very often and I visit cities all over the country, but I have never stayed in such a wonderful and perfectly furnished hotel as this one. The entire hotel is furnished in a modern style, the rooms are really luxurious and perfectly furnished, the cleanliness is at the highest level and the quality of the service is the same. To be honest, I felt more comfortable than in the comfort of my own house , and hats off to the entire implementation team, which is very nice and always accommodating.

週末帶娃就近玩玩，娃很喜歡住酒店，所以我攜程上挑選了好多親子酒店來對比，最後選了海底小縱隊的主題（小孩子也要追星，哈哈），房間很大，佈置上看得出來上用心了，孩子一進門就大叫太棒太喜歡了。周圍離宜家商場、阪急百貨都很近，比較方便。前台服務和客房服務都很親切。提個小建議，充電車位有點少建議能否增加。

前台的工作人員非常熱情，辦理入住手續也很快，特別值得一提的是，當我提到酒店枕頭不舒服時，工作人員立刻為我提供乳膠枕頭，這種細緻入微的服務讓人倍感温暖。房間乾淨整潔，設施齊全，床鋪舒適，讓人一夜好眠。酒店的早餐也非常豐富地理位置便利，周邊有許多購物和餐飲場所，出行十分方便。酒店附近就有一站地鐵，去市中心的各大景點都非常便捷。強烈推薦這家酒店，下次再來這裏一定還會選擇它！

The hotel is trying, but missing the mark in a lot of ways…felt like a bit of a letdown for a 4 star hotel. The location kind of sucks. It’s right beside a metro though which is good. Breakfast is served in a room with about 10 tables…so you’ll be fighting for a seat. It’s a very limited breakfast as well. The rooms have no coffee or tea. No fridge in the rooms. The rooms have a nice sofa and table but no chairs (making it hard to work). Elevators feel more appropriate for a 2 star hotel. However, the staff were very attentive. There’s a nice coffee machine in the lobby.

This hotel had some wonderful review which actually led me to book it for the first time . This was my third visit to the property. Based on my experience over the three visit which were rather lengthy this hotel’s target market is predominantly local market . If compared to their international franchise 4 star peers the hotel lacks in many areas. 1. They offer a good spread of buffet breakfast but the assortment is mostly focused on locals guests . The selection seldom changes. 2. The bakery products offered were not fresh . Found to be cold and stale 3. Fresh fruits were found to be mixed with stale ones , not sure if they used the ones from the previous days . 4. House keeping was not the best , often found coffee-tea cups not cleaned or replaced . 5. Requested for in room complimentary coffee instead of tea . They sell coffee pouches at lobby, but instead they ask me to go down and ask for coffee at the lobby. 6. The small gym does not have any sanitiser tissue to clean the equipment before use . 7. At the lobby they have a cafe which is also the office for the hotel management staff. In the evening the area is completely mosquito infested , difficult to sit even for 5 minutes . 8. The hotel turned off the Cookson’s system , inside room temperature went up to 29 degree C. After repeated request they did something but that also did not take the temperature below 24 Degrees. 9. The hotel needs serious consideration about training the lobby staffs . A simple way to explain is their face is curved in stone . No emotion! 10. They need to review their safety protocol, they sent my guest directly to the room without even asking . For many my comments may not matter for some it may . I have spent almost 10 days on my last visit so I can’t ignore those . The best part of the stay was Mary ( forgot to ask her position). I think she’s the manager . She is the ideal face of a hotel . She has been the most pleasant and supportive among all the staffs at the hotel.

Great hotel. I visit Ningbo very often. I stayed at this hotel several times. I try to book a room with a balcony. Cleaning every day, very friendly staff, there is breakfast, there is laundry and a small gym. The hotel is located in the very center of the city, very close to the train station. Not far from the hotel there is a central square where various shops and restaurants are located. Very close to the historical quarter in the colonial style. I recommend this hotel to everyone.

A+++! It was a wonderful stay at this hotel we were only in Ningbo for two nights but its location made it easier for us to get around quickly without wasting too much time. What really stood out with the service. The staff was always very helpful to answer question and assist us when we needed. We had issues understanding our taxi driver and they immediately stepped in to talk with the taxi driver on our behalf. Will surely stay here again.

This was a very unique place to stay at! Loved everything about it, especially the bookshelf door feature to enter into the hotel room.

Room is small, location is excellent. 100 inch projection is amazing. It is like sleeping in a movie theater, we watched 3 movies for 6 hours. Definitely would stay here again.

朋友介紹的酒店，意外的好！ 地理位置非常好，在天一廣場附近步行10分鐘就到，去哪裡都很近。 酒店服務非常好，進到酒店工作人員會主動打招呼，房間很大，洗手間乾濕分離（沒有浴缸），洗澡間空間很大，自帶洗浴用品很好用。 我房間「請勿打擾」的燈是一直開着的，第二天一大早沒有人敲門説打掃房間這點是非常棒的，保潔姐姐是下午4點敲門詢問我是否需要打掃房間，這點對我這些睡到自然醒的人來説最好不過了。 昨天喝多了，前台小姐姐主動給我倒了杯茶醒醒酒説這是什麼茶可以助眠的，好喝且貼心了🥰 下次來還會住這家的，強烈推薦。