Hotel berhampiran Cửa hàng Mizu, Ninh Binh

Our family of six visited this hotel restaurant in anticipation of a really good new year dinner . We were met by a group of surly disinterested arrogant staff .who could not offer a smile or a welcome . The food was disgraceful most of the dishes came out stone cold asked waiter to reheat the meal ten minutes later came back as cold as before and scattered all over the plate . what really annoyed me was they tried to defend themselves instead of making a new meal . eventually had a conversation with the manager.who out of a group of staff was the only one with any English ability . To her credit she gave me her apologies.an intensive training program for the staff around customer service and a new chef would do this place the world of good .but I don't think I will ever know because I won't return .

一番感動したのは、レストランの食事とレストランスタッフの丁寧な対応です。どの時間にレストランを利用しても満足できる食事がいただけました。

10/10 Detailed review from an American. Room: clean, modern, upscale. Western-style furniture. Spacious beds. Nice furniture, free toothbrushes and combs, lovely bathroom facilities. Noise level: PEACEFUL and QUIET! Relaxing, if you want to escape the city noise. It is the countryside after all. You can see water buffalo herds in the fields nearby if you take a walk outside the hotel. I can watch them from my hotel window. Staff and service: AMAZING! So friendly and helpful and honest hardworking staff. Won't cheat or scam. Use google translate if needed. Honestly the staff made our stay so good we extended the stay an extra day. Ask them for local recommendations (they don't get a kickback from any recommendations so its all genuine) Food: RECOMMENDED! Especially for travelers afraid of getting food poisoning or upset stomach from street food. Restaurant quality, home-cooked/cooked-to-order meal. Clean kitchen facility. Good prices, cheap. Made with love, the manager herself cooked a lot of the meals for us and they were delicious (for reference, im vietnamese-american so in my humble opinion, the authenticity is excellent and pleasing to a western palate as well. Personal Recommendation: Want a nice dinner thats still authentic? Order your food and eat outdoors in the cool of the evening, try the barbeque-it-yourself beef and goat. Delicious, hand-marinated quality beef cuts and goat, and they give you a little tabletop BBQ pit for you to bbq your meat just how you like it. Order some side dishes and its a great and fun family meal. If you want to and the staff aren't busy, they can bbq it for you if you want, but I think its fun to do it yourself. The location is out in the countryside but don't be alarmed because the hotel is a short drive from the main city center and tourist spots. The bad: - The beer is warm lol. They should refrigerate it. - Tip: if you ask for ”wine”, note that its vietnamese hard liquor, not the western understanding of wine (grapes). - There's a stupid rooster nearby from one of the local farms and it likes to crow all day. If you stay in the downstairs rooms you might be able to hear it, but if you stay in the upper floors you can't hear it. Would stay again.

Нам тут очень понравилось. Красивый отель, эстетичный бар, немного вид из окна разочаровывал, на болото, но такое расположение.. до центра там кока, где все кафешки 5 минут на байке. Персонал решал любые вопросы, очень гостеприимное место! Бесплатно сауна и джакузи. Завтрак хороший. Дали хороший новый байк нам в аренду.

Lovely location, really quiet, with a nice pool. On site restaurant with a good menu, including vegetarian food. The owners arrange a driver to take us to the main sights too, with a detailed itinerary to make sure we made the best of our time.

I have been travelling for around 6 weeks now and this is by far the best homestay that I’ve stayed in whilst being here. The rooms are extremely spacious with A/C, the pool was lovely and the location is superb. The ladies that runs this homestay needs her own paragraph because she is phenomenal, whether it’s recommending places to go or helping with any day to day issues you may have she is always on hand to help. Our bus out of Ninh Binh was a late one but she let us keep the room all day free of charge because of how hot it was. Not only this, when we left she provided us with water and snacks to take with us. She is an absolute credit to the homestay and I cannot praise this absolute gem of a place to stay enough.

So much to love about this place. It is spacious and as a solo traveller you can spend time either with yourself or with others. Bikes are available and you are smack bang near all the offerings of Trang An. The family are sweet and there was the added bonus of three new born puppies to play with. The rooms are incredibly clean and beds so comfortable. A bed net will keep the odd mosquito away and the views, well what can I say but they are stupendous and I'd say probably the best out of the homestays in the area. If you are considering this area then it's likely you are wanting a break from the high tourism areas so this is perfect. Breakfast is simple with enough variation to keep you interested each day and the owners make a mean cocktail for poolside rest.

The room (premium deluxe) was absolutely stunning, with a very beautiful scenic view, a very comfortable matress and very clean also. The location is also very good, its convenient to walk and see tam coc and also for the boat trips. The breakfast was good and there is a nice pool to swim. That said, We had a big problem of noise : a new bar opened next door and the noise was umbelievably loud, the staff could’nt tell us what was the closing hour of the bar and wasn’t capable of going and pick the information when we asked several time. They did a discount on the room because we could’nt sleep at all (it was like we were in the bar) so I thank them for that because they tried their best to help us, but in the future I hope that they can make an arrangment on the level of noise with the new bar, otherwhise, clients will not be respected for what they pay…

We booked a duplex and it was nice, but I wish there was a pantry and better layout of the area for some kind of living room given the size of the place. The resort itself was lovely and quiet over the Christmas period. Good at breakfast and dinner was good and reasonably priced.

Nice room, friendly staffs, nice and relaxed view