Hotel berhampiran Ngọc Mobile Ninh Bình, Ninh Binh

Our family of six visited this hotel restaurant in anticipation of a really good new year dinner . We were met by a group of surly disinterested arrogant staff .who could not offer a smile or a welcome . The food was disgraceful most of the dishes came out stone cold asked waiter to reheat the meal ten minutes later came back as cold as before and scattered all over the plate . what really annoyed me was they tried to defend themselves instead of making a new meal . eventually had a conversation with the manager.who out of a group of staff was the only one with any English ability . To her credit she gave me her apologies.an intensive training program for the staff around customer service and a new chef would do this place the world of good .but I don't think I will ever know because I won't return .

Khách sạn đẹp, phòng nghỉ sạch sẽ và rộng rãi, hành lang trải thảm phù hợp cho trẻ nhỏ chạy nhảy. Nhân viên nhiệt tình và thân thiện. Ưng ý với dịch vụ nhà hàng và thuê xe của khách sạn. Có dịp sẽ quay lại.

一番感動したのは、レストランの食事とレストランスタッフの丁寧な対応です。どの時間にレストランを利用しても満足できる食事がいただけました。

Simple, rustic hotel in Ninh Binh. We stayed here for two nights to explore Ninh Binh. From the start, D, the hotel staff was very prompt in answering our inquiries which was very assuring for a pleasant stay. Our private airport transfer to the hotel went without a hitch. Arriving at the hotel in the morning, we were offered breakfast which was well appreciated. The room was spacious and clean but needs refurbishment. The place is peaceful and quiet. Overall a very good stay.

This resort is set at the foot of limestone rock, like a land version of Ha Long bay. It is the most beautiful oasis of calm, located down a long lane and features quirky accommodation types from bamboo huts on stilts to converted buses! The rooms are positioned around a big lake and landscaped gardens which are exceptionally well kept. We stayed in one of the thatched huts which had a lake view. The room was perfect - plenty of space including a hanging rail and wardrobe for clothes, plus big bathroom / wet room. There were a few mozzy’s but the room had an electric fly swat if you were quick enough to catch them. Our favourite thing to do was to sit on the terrace with a coffee in the morning and soak up the view! We also liked the fact there were picnic benches dotted around the lake if you wanted to sit and chill. The other thing to mention is that there’s Wi-Fi connectivity everywhere you go around the resort which is really handy. There are 2 improvements this resort could make which I feel would really positively impact them. One is the food… whilst there are a vast array of menu options, I think it would work in their favour to offer fewer but better quality dishes. The breakfast would also benefit from fresh pastries and bread options. Secondly, whilst the pool is absolutely stunning (it really is picture perfect overlooking the lake), there are only 5 sun beds which, during really busy periods, means there’s nowhere to relax in the sun once they’re all taken (the picnic benches are under trees which suits their purpose). A little jetty out onto the lake with additional beds would be fabulous! The hotel is situated near a few towns, all of which are accessible (and cheap) by taxi which the hotel can call for you. I would definitely recommend staying here for a few days, it’s perfect to relax and unwind!

We enjoyed three nights at this well positioned hotel in Tam Coc. Our room was spacious, clean and had a great view over the river. We ate breakfast in the restaurant both mornings where the choice was immense and delicious. A short walk takes you to the main Street full of bars and restaurants with something to suit everyone. We used the pool at the hotel and had no trouble getting a sun lounger. Maybe in peak season this may be a struggle or maybe they put extra out. The staff were friendly and happy to help. Overall, a very comfortable stay.

So much to love about this place. It is spacious and as a solo traveller you can spend time either with yourself or with others. Bikes are available and you are smack bang near all the offerings of Trang An. The family are sweet and there was the added bonus of three new born puppies to play with. The rooms are incredibly clean and beds so comfortable. A bed net will keep the odd mosquito away and the views, well what can I say but they are stupendous and I'd say probably the best out of the homestays in the area. If you are considering this area then it's likely you are wanting a break from the high tourism areas so this is perfect. Breakfast is simple with enough variation to keep you interested each day and the owners make a mean cocktail for poolside rest.

This hotel is a MUST STAY!!!! Absolutely beautiful! Private! This is an oasis in Ninh Binh. The spa is excellent, the food is amazing and the staff is exceptional. Very affordable too for what you get. If This hotel was in the United States let say, for example, in California or Colorado they would be a five star boutique hotel that would charge you $500 upward a night. A 90 minute massage with lava stones was $60. You cannot beat this place!!! I would literally return here just to stay at this hotel.

4 star resort with 5 star prices & 3 star services. Mar 2024 Vietnam is a very beautiful & culturally rich country. We visited Hanoi, Halong Bay, Hoi An, Da Nang & Ninh Binh on 11D/LON trip. Hospitality, reception & local immersion was outstanding at all places (except Emeralda) - people were welcoming & hotel staff were very courteous. Emeralda Resort at Ninh Binh was not so pleasant experience barring a few seasoned staff members. F&B Manager at Sen Restauran (morning paid breakfast) declined to entertain vegan food request & puréed fruit for 7 month infant, She said Kitchen's busy, we have large group to cater to. After much explanation she managed to get a fried rice (that's It!l) but for puréed fruit she denied & insisted I pay for it. Organic Restaurant is good, couple of staff there (mostly women) were courteous. Pool Bar attendant had some issues, not even acknowledging the greetings. Thanks to Ms Hung (Restaurant Manager), Mr Chung (Reception) & another Restaurant manager at Organic (missed her name) for making our stay bearable & manageable. They have a very wonderful property & spacious rooms, had the service been at par like ot 4 & 5 star resorts; it would be an ideal location for tranquility. Note: Vegan / Vegetarian food menu is limited & not allowed to buy food from outside.