Hotel berhampiran Phoenix Resort, Ninh Binh

the villa and facilities are excellent, breakfast spread was also decent with an option for local vietnamese pho bo. however location is slightly further away from the main attractions like Tam Coc or Mua Caves

I was there because my friend recommended it. She said the owner is friendly, and indeed, both the owner and her sister are super friendly. I arrived at the homestay in the afternoon, around 2 pm, and the owner and her sister were kind enough to serve me cold drinks with a cupcake. They also recommended some nice places to cycle and even rented me their bicycles for free. The next day, I wanted to go to Halong Bay but hadn't bought any packages or bus tickets yet. The owner was kind enough to recommend a nice limousine driver to take me to the port. The driver arranged for me a nice 6-hour cruise trip around Halong Bay, and even a trip back to Hanoi on the same day. When I departed in the morning, the owner packed me a package of junk food, a rice, and served me a variety of fruits for breakfast. The room is clean, the air conditioning is functioning well, and the hot water too. Everything is amazing. I would highly recommend this homestay, and I would love to come back again.

We checked in to the Emeralda after a busy day where we drove in from Hanoi, had a great lunch in Tam Coc then hopped in boats for a tour of the caves. After that it was the Lying Dragon hike. All of which, I recommend. But we were tired by the time we arrived at the Emeralda. And it was so nice. So close to the bustle of Tam Coc, but secluded at the same time. We were greeted warmly by the staff and then driven to our rooms. First we repaired to the bar for drinks and then had a quick swim in the pool. Dinner we ate in the hotel restaurant. Very good. Breakfast the next morning was fabulous. Gracious staff. Loved this place. Even provided sandals and robes if we needed them. Would loved to have stayed longer.

Our family of six visited this hotel restaurant in anticipation of a really good new year dinner . We were met by a group of surly disinterested arrogant staff .who could not offer a smile or a welcome . The food was disgraceful most of the dishes came out stone cold asked waiter to reheat the meal ten minutes later came back as cold as before and scattered all over the plate . what really annoyed me was they tried to defend themselves instead of making a new meal . eventually had a conversation with the manager.who out of a group of staff was the only one with any English ability . To her credit she gave me her apologies.an intensive training program for the staff around customer service and a new chef would do this place the world of good .but I don't think I will ever know because I won't return .

Khách sạn đẹp, phòng nghỉ sạch sẽ và rộng rãi, hành lang trải thảm phù hợp cho trẻ nhỏ chạy nhảy. Nhân viên nhiệt tình và thân thiện. Ưng ý với dịch vụ nhà hàng và thuê xe của khách sạn. Có dịp sẽ quay lại.

Wow! This place is truly amazing. The staff couldn’t have been more helpful, each one of them was so friendly and always put a smile on our faces. Rooms are very well kept, comfortable and cosy. The hotel grounds are truly stunning and directly within the nature. The atmosphere was tranquil and peaceful and was a brilliant escape from the hustle and bustle of the city. Food was great and fresh too! We’d highly recommend this place to anyone visiting Ninh Binh who may be looking for a relaxing time with the most beautiful views to wake up to.

10/10 Detailed review from an American. Room: clean, modern, upscale. Western-style furniture. Spacious beds. Nice furniture, free toothbrushes and combs, lovely bathroom facilities. Noise level: PEACEFUL and QUIET! Relaxing, if you want to escape the city noise. It is the countryside after all. You can see water buffalo herds in the fields nearby if you take a walk outside the hotel. I can watch them from my hotel window. Staff and service: AMAZING! So friendly and helpful and honest hardworking staff. Won't cheat or scam. Use google translate if needed. Honestly the staff made our stay so good we extended the stay an extra day. Ask them for local recommendations (they don't get a kickback from any recommendations so its all genuine) Food: RECOMMENDED! Especially for travelers afraid of getting food poisoning or upset stomach from street food. Restaurant quality, home-cooked/cooked-to-order meal. Clean kitchen facility. Good prices, cheap. Made with love, the manager herself cooked a lot of the meals for us and they were delicious (for reference, im vietnamese-american so in my humble opinion, the authenticity is excellent and pleasing to a western palate as well. Personal Recommendation: Want a nice dinner thats still authentic? Order your food and eat outdoors in the cool of the evening, try the barbeque-it-yourself beef and goat. Delicious, hand-marinated quality beef cuts and goat, and they give you a little tabletop BBQ pit for you to bbq your meat just how you like it. Order some side dishes and its a great and fun family meal. If you want to and the staff aren't busy, they can bbq it for you if you want, but I think its fun to do it yourself. The location is out in the countryside but don't be alarmed because the hotel is a short drive from the main city center and tourist spots. The bad: - The beer is warm lol. They should refrigerate it. - Tip: if you ask for ”wine”, note that its vietnamese hard liquor, not the western understanding of wine (grapes). - There's a stupid rooster nearby from one of the local farms and it likes to crow all day. If you stay in the downstairs rooms you might be able to hear it, but if you stay in the upper floors you can't hear it. Would stay again.

Well appointed and clean rooms, friendly and helpful staff at the ready, very easy bike ride or short taxi to attractions, and tasty variety of food. Went with our two older teenagers who really enjoyed the hotel and surroundings. Easy to rest at the beautiful pool during the heat. Very much an oasis in the Ninh Binh area, with shops and restaurants close by. Small, comfortable, safe, and accessible. You very much get what you pay for here. Would recommend for couples and families with older children.

4 star resort with 5 star prices & 3 star services. Mar 2024 Vietnam is a very beautiful & culturally rich country. We visited Hanoi, Halong Bay, Hoi An, Da Nang & Ninh Binh on 11D/LON trip. Hospitality, reception & local immersion was outstanding at all places (except Emeralda) - people were welcoming & hotel staff were very courteous. Emeralda Resort at Ninh Binh was not so pleasant experience barring a few seasoned staff members. F&B Manager at Sen Restauran (morning paid breakfast) declined to entertain vegan food request & puréed fruit for 7 month infant, She said Kitchen's busy, we have large group to cater to. After much explanation she managed to get a fried rice (that's It!l) but for puréed fruit she denied & insisted I pay for it. Organic Restaurant is good, couple of staff there (mostly women) were courteous. Pool Bar attendant had some issues, not even acknowledging the greetings. Thanks to Ms Hung (Restaurant Manager), Mr Chung (Reception) & another Restaurant manager at Organic (missed her name) for making our stay bearable & manageable. They have a very wonderful property & spacious rooms, had the service been at par like ot 4 & 5 star resorts; it would be an ideal location for tranquility. Note: Vegan / Vegetarian food menu is limited & not allowed to buy food from outside.