Ulasan Radisson Hotel Nola Naples

I liked this hotel and rebooked it again 3 days layer when I returned to Nola. The hotel is well-priced, has a 24/7 counter staff to attend to all your needs if ever needed. The hotel is clean, modern and has a private garage to give you peace-of-mind. Well located with restaurants on both its side. Wei restaurant has well-priced food that is cheap and good. There is also a cafe/bar/restaurant next to it for late night drinks and Michelin-star restaurant. Just walking distance away there is also an authentic and popular pizza restaurant that is popular with the locals. Supermarkets within a stone's throw make this hotel location a thumbs up.

I had a terrible experience with this hotel. At my first stay the ground floor flooded. At night the bar had live music and kept guests up until late at night. The location is convient so I decided to give it another go. It was off season so I banked on the live music not happening. I booked a room and I paid up front. I go to the area regularly as my son karts at a local kart track. Due to work commitments I was unable to arrive on the arrival day, so I messaged the hotel and I them asked to swap out the name on the room to a colleague who was supporting my son, but would arrive the next day. Despite me paying in advance for my room the hotel resold my room and they refused to give me a refund. if a customer has not paid for a reservation and does not show up on time it’s understandable for the hotel to sell the room. In this instance I paid in full and the room was mine. Instead of resolving this issue they refused to give me a refund. I get it Radisson, you value the $700, more than my life time custom. Keep it and best of luck. I’ll never stay at this hotel or any Radisson again.

The building is new and the rooms are very well decorated and modern. Breakfast is in a small rooms with lots of sweet treats for those who love sugar in the morning. Personally I loved the fresh fruit and tea. The main problem we had in the room was the air conditioning that has to be turned off by reception every single day and the emergency light inside the room that keeps it from being dark. We also had a situation with reception on the first day because we had two reservations: they called the room and without even saying hello just said when are you gonna leave? Only when we said we were staying for a week they realized the mistake. Not nice. still the hotel is a good option for people on business trips.