Hotel berhampiran Stop & Shop, North Hempstead

* Parking - small lot under the hotel between the poles everywhere- hard to navigate and park near but space is limited and it is NY so I get it. *Location- nice centrally located in surprisingly high end area. Great food right nearby. * Service- let me just say the housekeeper was great! Friendly and takes pride in her work. In sharp contrast though, the front desk staff female - needs some serious customer service training. Walked inside to check in to her finishing an obvious personal call by the context and a hand being thrown up to us as we waited for her to finish making her after work plans. Simple Issues during check in that became larger on her part as we obviously inconvenienced her and she literally argued room type listed in printed copy of reservation. Get through that and then sent to room and Room 1 - no heat or ac working, floor creaking and uneven which was odd, weird smell (assuming from ac issue). Returned to desk to discuss and she sadly, seemed to enjoy the fact there was an issue. So sent us and all our stuff to Room 2- bed great surprisingly comfy bathroom clean, older room but is just a place to lay your head while in town. Keys however mysteriously kept not working but ironically enough only when she was on shift over the course of several days. Male morning desk person, very friendly and helpful with directions. He always was being personable with guests other than ourselves, obviously enjoys his job. *Room 2 was directly under room 1 which became occupied on day 2 and we spent the next two days in the evenings listening to extremely loud floor squeaks as the guests above us moved. They were night owls and this went well into the night. We ended up meeting them at breakfast and it was an interesting conversation as they noticed all the same listed above. *Breakfast- decent but no home run. For age and size of hotel, it was well set out and had what you needed to start the day. I would strongly say to just stay somewhere else. It was clean which was good but overall even as a place just to lay your head it is best to avoid.

the service was good and clean. easy check in and check out. would recommend.

賓館服務熱情，我們語言不通，但是通過手勢等交流，入住十分順利。早餐的雞蛋卷味道很好。房間裝修簡單但很乾凈。

先住了希爾頓兩晚，整體環境比旁邊的喜來登新，價格比喜來登優惠一點。最關鍵check out的時候馬上退押金。相比喜來登酒店我離開了兩天都沒有退押金。後續還需要follow up。喜來登的押金金額一百多，高過希爾頓。下次我選擇長島的希爾頓酒店。

Could have been cleaner. The staff at the counter were not too accommodating.

酒店比較舊了，背後就是鐵路，往返曼哈頓的火車比較頻繁，但好在隔音還不錯，沒有太多噪音困擾。代客泊車小哥態度很好，長得也很帥

Tempat tinggal yang comel sangat membantu saya juga bekerja sebagai pengawal keselamatan di hotel yang sama dan sangat senang bagi saya untuk mendapatkan bilik untuk bermalam sehingga ketika saya bangun pada waktu pagi saya merasa terisi. Mereka juga mempunyai bagel yang ditawarkan pada waktu pagi Dan teh yang enak.

回到大長島還是很開心的，長島的環境舒服、宜人。酒店的環境安靜、乾淨舒適，停車也是免費的。前台服務也不錯。床有點點軟，不過美國的床也沒太硬的。室內的空調不太好調節，稍微有點冷。 缺點：洗手間的燈和抽風機連着，一開都開着，噪音很大。 我們開車，酒店入口很容易錯過，每次都開到隔壁的不知名建筑後，再繞回到酒店。

Tarikh kelewatan mendaftar masuk membuat kami terlambat untuk semua 🥺- sampai ke hotel dan menyedari ada deposit ”yuran keselamatan” jauh lebih banyak daripada harga bilik per malam & lebih banyak daripada yang pernah saya bayar di hotel! Itu tidak disenaraikan dalam perjalanan. Oleh itu, saya dan pasangan saya tidak menyedari 250 $ di atas 150 $! Tidak ada sarapan ringan seperti yang disebutkan di sini / hanya beg sarapan dengan sandwic panas yang sedap!

As a Diamond member was very pleased to receive an Oyster Bay Suite upgrade several days in advance. Alexa is a gem and arranged for my second room to be placed directly next to my suite for our convenience. I wish the outside door to the 2 rooms had not been removed. This would have improved our privacy. Suite was fine and we enjoyed the gas fireplace immensely. Much of the furniture was broken in the rooms. Lighting next to the bed unsatisfactory to enable us to read in bed. Hotel should install doorstops in all rooms to eliminate the loud slamming of closed doors which, along with guests just speaking in normal tones, reverberates throughout the hotel. Noise travels. There should be a sign on the highway that this is the Tapestry and not the Hotel Roslyn--confusing for a first timer. And a sign of how to enter the hotel and not have to drag the luggage up all those steps. Thank you for Diamond parking spaces. And again, Thank You to Alexa. Without her, I'm not sure the hotel would be worth returning to. If there is a large price differential I would probably try the Hilton Garden Inn next time.