Hotel berhampiran RPTRA Bawang Putih, Kota Jakarta Utara

Dari daftar masuk hingga daftar keluar, perkhidmatan mereka adalah sempurna. Kakitangannya ramah dan profesional dan sentiasa berusaha keras untuk memenuhi keperluan tetamu. Bilik-biliknya mewah dan selesa, dengan semua kemudahan disediakan. Pilihan tempat makan di hotel ini kaya dan pelbagai, dan setiap hidangan adalah kejutan. Selain itu, lokasi hotel ini sangat baik dan pengangkutan adalah mudah. Secara keseluruhannya, saya sangat mengesyorkan El Hotel, ia adalah tempat yang sesuai untuk menginap.

When you enter the building, the hotel itself is actually located on the third floor. So you need to find the the elevator and go up. Previously I already requested to do early check in at 01.00 PM via booking.com and fortunately the room was ready and I was able to put all my stuff and hopefully enjoy my two nights stay there. I was given a vitamin C and a mask when I checked in, and when I turned on the TV in the room, it showed how the hotel tried to maintain the cleanliness during Covid 19 by doing disinfection, etc. I chose Whizz Prime Kelapa Gading because it is located across MOI and it has a swimming pool. I want to spend my staycation by swimming in the hotel, at least that's what I thought. When I was swimming, the pool staff approached me and told me that since I was not wearing a proper swimsuit, I was actually not allowed to swim there, for your information, I was wearing a hijab and it was impossible for me to wear a swimsuit, the staff even suggested me to take off my hijab which of course I said no. The next thing I know that the security approached me and telling me quite the same thing, because I was not wearing a proper swimsuit, I was not allowed to swim there. I noticed that the other guests who were also at the pool were staring at me and I felt humiliated. That's it. I got out of the swimming pool and heading to the receptionist and complained. I was assisted by mbak Sarah and she told me there should be no problem if I want to swim and she will talk to the swimming pool staff. When she returned, she told me to sit by the pool and she would talk to the GM. I was already angered by the situation and I chose to go back to the my room and write a complaint in the contact us section of the hotel website. And I decided to go back to the swimming pool and took a picture of the swimming pool. That's when Sarah approached me again, and apologized and make sure that I can swim in the swimming pool with the approval of the GM. I still don't get it, why did the pool staff and the security treated me like that, even need approval from GM, for a lady who wore hijab, to be able to swim at the hotel, while I was the guest and I paid for the room including the facilities? At the end, the manager talked to me and I apologized, ok, I accept the apology but I am already disappointed and cried. I felt horrible. I decided to check out early and ask for a refund. I am now waiting for a refund.

I was self isolating in this hotel for 7 days. Of course it’s a little challenge, but the stuff was really nice and helpful, they made my stay easy and memorable. Special thanks to Belinda, she helped me to look for a SIM card near the hotel, we had an amazing ride on the scooter, thank you!

Hotel Horu letak nya strategis dekat ancol , Receptionisnya raman juga sekuriti nya , kamar AC dingin . dan bersih, bebas parkir , bagi yg bawa Kendaraan karcis parkir ny di Input dulu Sama receptionis biar gratis

Front Office Staff So Friendly, Pita Was So Nice In Person and So Helpfull, Wildan & Riza Always With Smile.. Breakfast Item Was So Nice and Perfect, Pita Ask Me To Try Soto Betawi So Super . Room So Big & Clean. Will Stay Here Fir Next Visit !!!💕💕

The Japanese style makes the room cosy, but they're small. Good for a few days, it makes packing up a bit hard. The receptionist and crew are nice. You can get free tea at the reception and free tea or coffee on the rooftop from 5 to 8pm. There is an affordable massage service. I didn't really have a view on the city from my bedroom. The area is also a bit run down, not like the cbd, but there is a lot of street food around, and warung open late. The elevator is noisy in the hallway and the music there should be turned slightly down.

hari pertama sy dapet kamar buruk banget, trus sy minta pindah, untung nya petugas nya fast respond, stelah sy pindah kamar sy merasa sedikit lebih nyaman... utk harga sgitu ya wajar lah... handuk bersih banget, cuman kadang blom ready, mesti minta gitu

Friendly staff Fast check in Fast chek out Acceptable breakfast Out of 4 lifts, only 1 is working that will bring you to the hotel lobby. Perhaps to activate the rest of the lifts?

I, on behalf of my husband would like to rate 1 or poor during our stay. Because of your management action during quarantine made my husband and my son 8,5 yo are separated for 14 days . You strictly refused him for taking new sample of PCR test while it is valid by current regulation. In addition your team threatened my husband if he did not want to be isolated in Harriston Hotel and preferred to choose in the 'Wisma Atlet' he Will be deported after 14 days isolation. I already Made report to the 'Satgas' team about this and they Said your team's statements were against the law. So i Will make sure to publish this issue in social media so the government can investigate your hotel and Harriston too . You guys , Shangrilla and Harriston has taken advantage of other people so badly.

Great location, very close to Jakarta Airport. Friendly staff. Basic bedroom. Comfortable and convenient for one night before taking your flight.