Hotel Perniagaan di North Sydney

Since its renovations this hotel now feels very slick and stylish. The rooms look great with its modern look, while still giving off warm and welcoming vibes. Beds are comfortable, and newly renovated bathrooms look great. Unfortunately, all of this aesthetic appeal is let down somewhat by the staff. I was barely greeted or acknowledged by the reception staff, and I was made to feel like I was interrupting them. There was no offer of help for my luggage or even recognition that someone with 2 large suitcases (and a child) would need assistance. The rooms no longer have phones inside them. Rather, the phone number to reception was provided during check-in. This normally wouldn't be an issue, however it seems like they just don't like answering their phone. I tested this theory myself by going into the lobby and calling the reception. Neither staff were attending to guests, and yet I can very plainly see the phone flashing and being ignored. I loved the decor and stylish touches of this new-look Rydges. Sadly, my most memorable experience from this hotel was rolling the hotel baggage cart to my room by myself to take down my luggage.