Rydges North Sydney

Ulasan Rydges North Sydney

Rydges North Sydney

54 McLaren St, North Sydney, New South Wales, 2060, AustraliaLihat Butiran Hotel
Rydges North Sydney
Rydges North SydneyRydges North SydneyRydges North Sydney
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Kami Memadankan Harga
1 malam

Ulasan Tetamu

4.4/5
Sangat Baik
53 ulasan
Ulasan yang disahkan
Persekitaran4.4
Kemudahan4.2
Perkhidmatan4.5
Kebersihan4.6
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Atur mengikut:
Semua ulasan(53)
Ulasan positif(30)
Ulasan dengan gambar/video(8)
Ulasan kurang baik(2)
Pengguna Tanpa Nama
Bilik Double Eksekutif
Menginap pada Ogo 2024
Bisnes
2 ulasan
4.0/5
Sangat Baik
Disiarkan pada 25 Ogo 2024
Since its renovations this hotel now feels very slick and stylish. The rooms look great with its modern look, while still giving off warm and welcoming vibes. Beds are comfortable, and newly renovated bathrooms look great. Unfortunately, all of this aesthetic appeal is let down somewhat by the staff. I was barely greeted or acknowledged by the reception staff, and I was made to feel like I was interrupting them. There was no offer of help for my luggage or even recognition that someone with 2 large suitcases (and a child) would need assistance. The rooms no longer have phones inside them. Rather, the phone number to reception was provided during check-in. This normally wouldn't be an issue, however it seems like they just don't like answering their phone. I tested this theory myself by going into the lobby and calling the reception. Neither staff were attending to guests, and yet I can very plainly see the phone flashing and being ignored. I loved the decor and stylish touches of this new-look Rydges. Sadly, my most memorable experience from this hotel was rolling the hotel baggage cart to my room by myself to take down my luggage.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Guest,Thank you for sharing your detailed feedback about your recent stay with us. We are delighted to hear that you appreciated the modern and stylish renovations of our hotel, as well as the comfort and aesthetic appeal of our rooms and bathrooms.However, We are truly sorry to learn that your experience with our staff did not meet your expectations. It is disappointing to hear that you felt overlooked and that you did not receive the level of service we strive to provide. This is certainly not reflective of our standards, and we deeply regret that we did not offer the assistance you needed during your stay.Your feedback about the phone system and the lack of responsiveness from our reception team is concerning. We are currently reviewing our procedures to ensure that such issues are addressed promptly. Your experience will be shared with our management team to reinforce our commitment to exceptional service and to improve our responsiveness to guest needs.Please accept our sincere apologies for the inconvenience you encountered. We genuinely value your input and hope to have the opportunity to welcome you back in the future, where we aim to provide you with a more memorable and positive experience.Sincerely,Rydges North Sydney Management
Pengguna Tetamu
Bilik King dengan Balkoni
Menginap pada Jul 2024
Bisnes
1 ulasan
3.0/5
Disiarkan pada 8 Jul 2024
The hotel itself was good , what wasn’t great was being woken up by 5 false fire alarms. Starting at 7am. All of which were followed by an even louder announcement.
Terjemah
Jawapan daripada Pihak Penginapan: Dear GuestThank you for taking the time to share your recent experience at our hotel. We sincerely apologize for the disruption caused by the false fire alarms during your stay.We understand how frustrating it must have been to be woken up repeatedly by these alarms, especially early in the morning. Please know that the safety and comfort of our guests are our top priorities, and while false alarms are rare, we take them very seriously. Our team is investigating the root cause of these incidents to prevent them from happening in the future.We appreciate your understanding and patience during this unexpected situation. Should your plans bring you back to Rydges North Sydney, we would welcome the opportunity to provide you with a much-improved experience.Warm regards,Rydges North Sydney Management
GraceeeeeN
Suite Balcony Satu Bilik Tidur
Menginap pada Okt 2024
Melancong bersama rakan
1 ulasan
4.5/5
Hebat
Disiarkan pada 24 Okt 2024
Newly renovated ! Beautiful and next to metro
Terjemah
Rohitthind
Bilik Double Eksekutif
Menginap pada Jul 2024
Pasangan
2 ulasan
5.0/5
Luar Biasa
Disiarkan pada 17 Jul 2024
Outstanding
Terjemah
Jawapan daripada Pihak Penginapan: Dear Rohit, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Rydges North Sydney Management
lhythailand
Suite Balcony Satu Bilik Tidur
Menginap pada Nov 2024
Keluarga
7 ulasan
4.7/5
Menakjubkan
Disiarkan pada 14 Dis 2024
酒店位置雖不在CBD 裏，但交通和環境都很優越，鬧中取靜。 交通：酒店出門左轉走到路口大概3分鐘就是新建的地鐵站Victoria Cross，這個車站很大，去酒店從北口出來，去哪裡都非常方便。附近公交車也有。 吃飯：鄰近就是商業街，很多餐飲。 購物：附近5-10分鐘步行就有個Woolworths 超市。 景點：步行20-30分鐘可到Luna Park, 悉尼歌劇院對面的機位，最後總結最出片的位置都在這裏。 想坐渡輪也是這裡有站。 酒店：酒店是新裝修的，床品很舒服，衞生也不錯。我們訂的一室一廳房間，房間很大，有廚房設備，酒店樓上有洗衣房，洗衣粉要跟前台要。 酒店工作人員非常友好，我們早上飛機到酒店10點，前台查看有房間就給我們checkin了。 酒店客人主要是商務客人，華人大概都住CBD了，我們衹在最後一天看到兩個國人。 酒店早餐：西式自助
Terjemah
cq1006
Bilik Double Eksekutif
Menginap pada Nov 2024
Pasangan
35 ulasan
3.7/5
Disiarkan pada 16 Nov 2024
酒店位置不錯，距離地鐵維多利亞站步行3分鐘，周邊多個公交站點，出行方便，員工都不錯，有自助入住比較方便。床太軟，枕頭太高，睡眠質量不高。最重要的是WiFi存在嚴重安全漏洞，一但連上系統會有安全提示，10多小時後收到短訊驗證碼，有其他途徑正登陸付款寶！提醒再去的朋友最好不聯酒店WiFi，更不要使用付款相關係統！
Terjemah
눈누나나
Suite king Satu Bilik Tidur
Menginap pada Sep 2024
Keluarga
1 ulasan
5.0/5
Luar Biasa
Disiarkan pada 14 Sep 2024
어쩌다가 자게 된 숙소인데 이틀밤 자기 좋았어요 대중교통도 바로 옆에 있어서 이동하기에도 좋았구요! 그런데 도보가 없어서 계속 차도로 다녀야 하는 점이 있었습니다
Terjemah
Pengguna Tetamu
Bilik Double Eksekutif
Menginap pada Sep 2024
Solo
21 ulasan
4.0/5
Sangat Baik
Disiarkan pada 9 Okt 2024
去悉尼跑馬拉松，特意選擇了這家離起點很近的酒店，雖然是在不算熱鬧的北悉尼，但因為有賽事，所以價格不菲。酒店不大，早餐基本不符合中國人的胃，離國內一般的自助式早餐也有很大距離。
Terjemah
TaohaozijiHZX
Bilik Double Eksekutif
Menginap pada Sep 2024
Solo
10 ulasan
4.8/5
Menakjubkan
Disiarkan pada 26 Sep 2024
總體來説都挺好的，像我出行主要靠地鐵，但是酒店出門後走到地鐵站要繞一小段路，別的都挺好的。比較鬧中取靜。
Terjemah
Pengguna Tetamu
Bilik Double Eksekutif
Menginap pada Okt 2024
Bisnes
1 ulasan
5.0/5
Luar Biasa
Disiarkan pada 25 Okt 2024
酒店設施比較新，挺乾淨的
Terjemah
Leahyyx
Bilik King
Menginap pada Sep 2024
Solo
48 ulasan
4.7/5
Menakjubkan
Disiarkan pada 17 Sep 2024
房間挺不錯的但是沒有拖鞋和牙刷需要自己帶或者去和前台拿才可以有。晚上很吵不知道為什麼半夜一直有斷斷續續的轟鳴聲睡得不好。
Terjemah
sssss1122
Bilik Double Eksekutif
Menginap pada Okt 2024
Bisnes
13 ulasan
5.0/5
Luar Biasa
Disiarkan pada 15 Okt 2024
非常舒適，環境優美 衞生：乾淨 設施：齊全
Terjemah
Cassian
Bilik King
Menginap pada Nov 2024
Bisnes
3 ulasan
4.7/5
Menakjubkan
Disiarkan pada 19 Nov 2024
酒店很新同乾淨、 介紹👍👍👍
Terjemah
Pengguna Tetamu
Suite Balcony Satu Bilik Tidur
Menginap pada Ogo 2024
Lain-lain
2 ulasan
5.0/5
Luar Biasa
Disiarkan pada 27 Ogo 2024
房間衞生整潔，服務態度好
Terjemah
Jawapan daripada Pihak Penginapan: Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Rydges North Sydney Management
Pengguna Tetamu
Suite Balkoni Dua Bilik Tidur
Menginap pada Jul 2024
Bisnes
91 ulasan
4.0/5
Sangat Baik
Disiarkan pada 30 Jul 2024
Phòng khá ok
Terjemah
Jawapan daripada Pihak Penginapan: Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Rydges North Sydney Management