Northop Hall Hotel

The service are not quite good

We liked the Northop Hall Hotel. The grounds are lovely, it’s got character. Nice country house. There is no breakfast or meals served. Nobody on reception, except for check ins. We found the tea/coffee in room great, and the fridge and microwave in shared dining hall useful.

The room itself was reasonably clean. Walls were paper thin!!!! Couple came back late at night could hear everything!!! No staff to complain to at 4 in the morning!!! No restaurant no bar had to drive a2 miles to get a meal!!! Will not be using this place again!!!

Lovely lady looking after things. Clean and comfy. No restaurant or breakfast of any kind. Needs a bit of work. Ned’s some booklet in rooms for info. WiFi poor.

Was working for a week in the area, and this was a perfect base. Good connections to the A55 and plenty of parking at the hotel. The room had the basic amenities and a larger than usual television for such a room. Water took a short while to get warm, but once it was going the pressure and temperature was excellent. No bar or other hospitality services, but suited my situation, made for a quiet but comfortable hotel for a week.

Convenient location for working in the North East of Wales. Comfortably sized rooms, and facilities to match.

In the whole this hotel is really good. The outdoors are beautiful n staff very helpful and friendly. The decor is very impersonal magnolia and white but it’s clean grey curtains. A few positive suggestions still: tea spoons on the complementary tray in bedroom A better kettle and bigger cups. Spare blanket in cupboard Clean the mould growing around the bath.

I didn't stay here and am asking for a refund immediately, also this place is being used for asylum seekers and being run by eastern European's, when I finally arrived everywhere was locked up and despite ringing bells and banging on the door nobody came. I found a phone number on the side of the door so rang that, a man eventually arrived I went to the room and went back immediately and said I would not be staying. I hold ******* responsible for this and await your response.

It was like a ghost hotel. One receptionist seemed to be only staff member. Public area carpets were in need of hoover. However individual bedroom was impeccably clean with plenty of heating and hot water. There was no bar or food available so it's picnics in room or go out for all your meals. False fire alarm woke us at 7pm. Poor receptionist couldn't manage to turn it off! Workmen seemed to be the only other guests?