Hotel berhampiran Keystone Towing, Northridge

We like the Airtel. We’ve stayed here many times over the years. We were told they closed to the public for a couple years and became a homeless shelter. Admirable, but now that they’re open to the public again they really need to resume the same services they had. No restaurants. No in-room coffee. No microwave. No refrigerator (unless you ask for one and lucky enough to get one of few they have left). Crack in the bathroom sink. Not even an ice-machine, but at least you can bring your ice bucket to the front desk and they’ll fill it for you. It’s evident that they HAVE been working on restoring the place; the room was clean, great pillows, A/C worked fine, but they have a long way to go to regain their “former glory”. Were it not for Gary at the front desk (who did everything in his power to make us happy), we probably wouldn’t be back, but we will return.

I would give the place 3 stars, wife would give 2, thus the 2 rating. I was worried going in seeing the 1 star reviews of late. But it was better than that in my mind. Construction is continuing. While we were there, they actually demolished the front desk (was still there behind a tarp on Saturday, gone by end of day Sunday.....they were using a folding table as the front desk). Carpet in our room was still ancient. Carpet in the hallway was better. An old ice machine made a lot of noise and dripped a bit near the elevators. Furniture in room was old and chipped, but functional and clean enough. Bathroom was OK. Tons of water pressure in shower (wish we could actually turn the water pressure down a bit). Building looked OK from the outside. Breakfast and lobby areas looked OK (but were still undergoing some renovation so dusty). Breakfast was OK, but they never had apple juice available during entire stay (always said out of order). Did have cranberry and orange available). Last day they didn't have plain scrambled eggs available, only pre-made omelets with cheese (disappointing to my wife who doesn't eat cheese). Lots of other choices, both warm and cold, and make your own pancakes. One day we were sitting down to eat and staff came and put down cones and started washing the floor with some smelly water. Didn't say sorry or anything, we just got up and moved far away. Glad the air conditioner had a button to turn the fan on constant, otherwise the on and off would have been annoying at night. Still, never could get temp quite right as either too cold or too hot overnight.

The area where the hotel is at leaves something to be desired but because most hotels in the area were booked ( I do not know why in the midst of a lock down), so no choice but to go with this ( trust me, there were worse ones in the list of choices, yuck!). It also appears that most folks who were staying in this area were either relocating or passing through because none look to be from the area ( to be honest, they look like folks who lost their homes or were into drugs because their vehicles were mostly packed) but anyway, even though I requested to be on the first floor I was assigned to the second floor, between two rooms that were just noisy, and I told the front desk this, but no way to relocate me as the hotel has no vacancy so after two night I can take it no longer and had to check out early, and this was pre-paid stay the Chinese lady was none to happy that I was checking out and had the audacity to tell me that next time I need to be sure of my dates ( I heard her! and when I asked her to repeat what she said) she said nothing but of crse I already understood her grumbling, so lesson is that not to come back here ever again.

This hotel is on the Sepulveda Blvd ***** in the San Fernando Valley. Having stayed at most of the hotels/motels on the boulevard, the HOMETOWN INN (9401 Sepulveda Blvd) Employs a dedicated front office staff committed to caring for their guests and accommodating special needs at any hour of the day. The hotel itself is well maintained and for the daily rate of $100.00 seven days a week, there are no surprises. Forget a coffee cup or need a plastic fork or spoon? Just ask the desk clerk. They cheerfully provided what no other establishment would ever consider. HOMETOWN INN of North Hills wins my 5 💎 award. Secured parking, well lighted common areas, wifi that works all over the property, cable tv and A/C. 7-Eleven at donut shop some fast food restaurants in the laundry mat or steps from the front door.

房間還是很乾凈的，預訂了四晚，但是臨時行程有變要取消卻不能，很不能理解，住過那麼多酒店都是可以提前退房的。

While there is a lot to recommend this new hotel, not everything is fully worked out. On the positive side, service by nearly all the staff was excellent. Being new, it has a modern fresh feel to it. Rooms are good size and well laid out Very important in LA, parking is free. It is in a residential area, very close to shopping and Porter Ranch. Housekeeping not yet been figured out. Even though it was just opened, they've reverted to the COVID habit of not making up rooms during the stay. With Marriott status, they may make up the room. During our stay, they made up the room twice and missed the third time. Also, a pile of dirty towels and a bag of trash was left in the hallway for more than 36 hours. Even after it was reported to the front desk on the first day. Notwithstanding, this hotel is still recommended.