Namaste Palace Hotel

Only gets a one out of 5 for me. The rooms were very small with a shared shower that seemed to be ruined by other people. Urinating over the seats and leaving blood and excrement over the toilet seats. Neighbouring rooms smoking ********. I contacted the manager but little was done. Also people screaming and swearing through out the night.

Run away from this Motel no Hotel. Poor rooms, noisy areas and you can hear people talking and have sex. No hair dryer, and no towels enough in the room. Sheet and pillow with stains. I wouldn't recommend a tall no for family. I will never come back

Handy for the city centre. Ideal for one night. Great restaurant downstairs. Traffic noise the only downside and noise from other rooms, as walls thin. I can sleep on a washing line so no problem for me!

Good location for the city centre and to visit daughter in Uni accommodation. En suite door had a window in it and didn’t close properly so not practical. Stains on bed and sofa and walls. Bedding looked clean however and towels nice and large and clean. Would be very disappointed if paid full price but as used Tesco vouchers only paid £38 for a two night stay in the family room.

The staff were friendly enough, and kept the room clean. The two bottles of water provided on arrival were much appreciated. However, having to go down a corridor for toilet and washing facilities would not be to everyone's taste, nor would the location on a main road (though earplugs are provided to block the noise of the traffic). The venue seems very much like a side project for the restaurant next door. The constraints of working within a listed building mean that the improvements that guests may seek are unlikely to happen. Unless you're operating to a limited budget - as I was - there are better options available in Norwich.

Absolute dump wouldn’t keep an animal in there. The smell was horrendous the bathroom disgusting hasn’t been cleaned in months. I rang my husband to come and get me

Me and my partner stayed just for the night. Which honestly was the worse stay I’ve ever witnessed. For £80 a night, no private bathroom- the shared bathroom had no door on it and the door handles on the main door so flimsy was actually worried I was going to get stuck in there. Walls are paper thin! You can actually hear people talking next door & snoring and they not being loud. Late night running down the corridors which wasn’t the problem; the problem is the floorboards need re doing. Looking at the reviews. Looks like they spent most of their priority money on the restaurant rather than the rooms.

How this place can call themselves a hotel I will never know. I booked this place as a last minute thing as was in the area needed a place to stay. We left ten minuets after arrival and slept in car. Room was filthy, what looked like urine on one bed, and clearly blood on the other, everything was sticky, room smelt heavily of the food being cooked in the restaurant, extremely warm in room unable to even open windows because of the smell of food, plus the weights out of sliding windows has been cut out of them meaning window wouldn’t stay open anyway, it very noisy, the mattress was thin and pillows that were about 3cm’s thick walls so thin your neighbour would hear you pass gas, Bathroom was just as bad, and this was a Dulux room!!. No reception and was taken through the restaurant to gain access to our room after a lot of faffing because nobody knew what was going on we were given our key and pointed in the direction of our room. I’ve seen whilst writing this the “hotel” have responded saying a mobile number is given to guests to contact them if there are issues we were not provided with this. I’m curious to know what there fire safety policy is given their is no staff on site after the restaurant closes. This place needs to be shut down I’ve slept in slums in Africa in better condition than this place.

The room was clean and okay but the blinds didn't really block out the light so was a bit irritating in the morning. We had one towel between 2 but I assume this was an oversight and I didn't ask for another so no issue! Cheap, clean and cheerful. ~Traffic was a bit load in the morning but I assume of they put double glazing in it would cost a lot more and we were getting up anyway.. The restaurant was great - lovely food, great staff really enjoyed it.