Hotel 5 Bintang Terbaik di Nossa Senhora da Anunciada

Location is wonderful, and so is the whole building and surroundings. But comparing price/quality there is really something missing. We spent 3 nights in weekend High season, but there was no management at all.We had to wait more than 3 hours before we could have our room, although we send a mail to ask for an earlier check in than 16.00. Not possible, we have to waited till 16.15 . We have been in many 5 stars places all over the world, but never had this situation. Thanks to Mr Joao de Sousa we we're calm down. He treated and helped us later with everything, and that made our stay good. Our superior terras room was located perfect, clean and cool, but the decoration is for that price some dated. The bathroom very small and not really comfortable. In the adults pool only three umbrellas, to protect all the guests from the sun. sunbeds we're not very clean, and the pool towels, is really not done, in a 5 star Hotel member of the Leading hotels of the world. The quality of the breakfast was 3 stars, only 2 sorts of unripe fruit, and no fresh bread at all. We have had diner several times, at the fantastic Terras outside, but please put mores covering to protect people for the extreme sunburning. quality of the food was good, specially my fish was perfect prepared, and again I say, the very kind service of Mr Joao, David, and several other members of the restaurant was really touching. They did their job more than fantastic. So overall, the place has so many strong assets, location, building, history, surroundings, but some for us important details we're missing, and the feeling that there was no management to talk with, but the location is Portugal on it's best! Igo van Hoof

my partner and I stayed here for a week. The location is good and the views are amazing. People are friendly. What surprised me is that the breakfast was not included in the price and to be honest 7,5 euros per person for breakfast is too much, especially what's offered and knowing that if you take breakfast in a local cafe you might pay 3 or 4 per person. The hotel needs urgent maintenance. We had a safe in the room that we could not use as it was not working.

The hotel is extremely lovely. The staff have been absolutely fabulous. I can’t say enough good things about them. They’re absolute great people. They all go out of their way to please you which is awesome. The surroundings it’s not too bad it’s walkable, but just be aware. However, I will admit I went to the mall had a great time. This is a really nice place and the rooms are fabulous. I definitely recommend this hotel.😎👍