Hotel berhampiran Collegio Gallarini, Novara

Aldilà della struttura ormai fatiscente, purtroppo abbiamo trovato la camera molto sporca. Ma davvero TANTO sporca. Batuffoli di polvere ovunque, doccia e muri con muffa nera. Capelli di chissà quanti altri ospiti nello scarico della doccia, saponette usate da altri ospiti nella doccia. Scarico del lavandino otturato. Infissi che cadono a pezzi, termosifone del bagno che si sgretola. Mi dispiace molto doverlo dire ma sconsiglio vivamente di scegliere questa struttura. La colazione è stata la peggiore che ho visto in vita mia. Non mi ritengo chissà chi ma avendo viaggiato parecchio mi permetto di dirlo. Nella patria del cibo, quella colazione era scabrosa. Nel complesso quando abbiamo fatto presente al personale determinati problemi hanno cercato in tutti modi per quanto fosse in loro possibilità di risolvere. La camera è stata pulita o almeno è passato qualcuno a cercare di pulirla, e gli scarichi sono stati otturati. Purtroppo per quanto ce la possano mettere, la struttura è in carenza di personale e ciò si vede chiaramente. Come ciliegina sulla torta al nostro check out c’era in atto una discussione accesa tra il personale. Sono del parere che indipendentemente dal problema che c’è non si debba discutere davanti ai clienti. In ogni caso questo è l’ultimo dei loro problemi. Non torneremo mai più.

住的很舒服，服務也很周到

Kakitangan yang sangat baik, biliknya agak asas dan kecil, tetapi mempunyai semua yang mungkin diperlukan, termasuk kemudahan (berus gigi, dll). Malangnya tiada selipar. Mungkin, boleh lakukan dengan lantai berkualiti lebih baik...mungkin, jika mereka memutuskan untuk mengubah suai pada satu ketika! Secara keseluruhan - mempunyai penginapan yang sangat bagus, pasti akan kembali, jika saya perlu tinggal di kawasan itu lagi

The hotel pick-up and drop-off service is very good. After calling the hotel, the car came quickly. The front desk of the hotel is also very polite. The room is fairly clean, but the bathroom facilities can be better, there is some smell. There is a large shopping mall about 20 minutes' walk from the hotel, and the hotel also has a cute cat. In general, it is a good choice for passengers who need to transit at Malpensa Airport.

The perfect stay for 1 or 2 nights. Friendly staff. The brekfast was perfect to start the day. The hotel offers transfer to Milano Malpensa airport for a friendly fare off 11 euro/ room. From the airport we can reach the hotel by taxi, with the price of apx 21 euro.

Booked at the last minute after our flight was cancelled at 8:30pm. Took a taxi from outside the airport for the short drive, which cost €20. On arrival, check in was processed quickly, and the room was a good size, with a good bathroom and all appeared to be clean. However, the bed was incredibly hard - and I'm a fan of a firm mattress! This meant for a largely sleepless night. No air conditioning in the room, so fairly warm, but fortunately not uncomfortable warm. When I checked in I asked about the shuttle service to the airport, which I was told departed every half an hour, but needed to book in advance. Booked for 5am and asked how much it would be and was told ”about €20”. Check out at 5am was quick and easy (be aware they retain your passport after checking in, but this isn't unusual for Italy). The shuttle service was there waiting, which was great. I tried to confirm the price with the shuttle driver, and he pretended to not understand. We shared the shuttle with one other person from the hotel. On arrival at the airport it seemed that he wanted to collect €20 from each person. I was only prepared to pay €20 for the two of us - not €20 each, and the other person didn't have any cash on them (he wouldn't take card). Fortunately he accepted the €20 I paid and left at that. On reflection, I would prefer to stay at a hotel that provides a fixed price shuttle that they operate themselves - one other I saw did a €5 per-person shuttle service, which if I was in this situation again I'd book. With the time pressure of a last minute cancellation, you don't get to do too much research before booking! So overall, the hotel itself was acceptable - just a shame about the bed. But the cost of getting to and from the hotel was disappointing.

.. vicino alla prima uscita autostradale Milano/Torino e facile da raggiungere.. abbiamo soggiornato di sabato ed era davvero un bel posto e molto tranquillo.. pulito.. e gestito da personale disponibilissimo.. ci tornerò e consiglio..

Friendly service and the room is clean. I had breakfast, the croissant is so great! They also have shuttle service, it’s convenient to go to the airport.