Hotel berhampiran Abbey Theatre, Nuneaton

I will never visit this place again I booked a week me and partner and something wasn't right member of staff was hanging around outside my door thinking the room was empty but my partner seen her hanging around outside my door before he left to go to work she thought the room was empty , then I was out and my partner tried to get in my room and they said they cant let him in because it was booked under my name but seen him there with me and booked a week and the manager said to the lady staff at reception do you know this gentleman's because he's even ringing her then we have right to let him in but then the reception lady said I don't recognise him she was talking to someone eles at the bar all night when I never entered the bar once being there police won't do anything because nothing was taken From the room I asked to see the car showing I was at the bar with someone and see the member of staff entering my room with out me there they would wait till me and my partner left the hotel Lovely area though nice little village

Very comfortable Stopover. This is a basic fairly dated motel but we had a friendly welcome. The rooms are very clean and comfortable. We didn’t dine here but breakfast started with a friendly welcome, good food selection with everything nicely cooked (hubby’s full English) as well as a good continental choice. I personally would have liked plain yogurt and muesli but I was very happy with what I had. Staff efficient and friendly and the chef knows how to poach an egg; bonus!

The hotel is spending a lot of money on re carpeting and room refurbishment which makes the stay more enjoyable but for me the food needs to improve. Bar meal last visit was served on a cold plate, so a cold meal. Breakfast is unappetising so I eat elsewhere. 3 night stay with no room service means the 4 tea bags and milk doesn’t last. But the hotel has improved greatly from where it was and does some great room rate deals.

The reception team are kind and friendly . Housekeeping needs to improve as I found a hair band that doesn’t belong to us under the bed .The cups could be have done with another washing. The heater was not safe to use as it fused and arched, but that was sorted out. Make sure that you type in your vehicle number as you will get a parking fine that is e we hat happen to me. The amen

We booked this hotel last minute after having to make changes to our trip to the NEC. Not fancying a glamping pod, we booked a room and were allocated the honeymoon suite. The hotel was very clean throughout and you could smell the cleaning products as soon as you walked in, indicating the cleaners had been in doing a thorough job. Staff were lovely and friendly and let us check in an hour early as the room was ready when we arrived at 2pm. Free parking is provided and I could see my car from the window of our room. The location is good and site was nice and quiet, despite having an events centre next door. There isn’t much within walking distance however there’s a bar and restaurant on site to cater for your needs. There’s also free wifi however our mobile signals were absolutely fine so we had no reason to make use of it on this occasion. Jacuzzi in the room was a nice touch and big enough to fit two people in. Was delighted to find out that a complimentary breakfast was included the following morning, and not too early either, starting at 9am. Sunday check out at 11am was ideal without us having to rush. As pleasant as the hotel is, it needs a fair bit of work. It’s very dated and tired looking. It’s creaky and old and is in need of a bit of a restoration, more than just a lick of paint here and there. The walls are paper thin, as I was lying in bed I could hear the person in the next room using the toilet - I won’t get graphic but let me just say I could hear everything as though I was in the room with them. One of the windows in our room wouldn’t shut at all, which wasn’t a massive issue as the weather wasn’t too bad, but during colder months this would’ve been impossible to sleep through. The old wooden frames were warped and you couldn’t even put it on the latch as the metal lever had snapped. There was no hot water for the shower so we were forced to take a cool shower. Not the end of the world but a bit inconvenient. My wife also pointed out that there was nowhere for her to get ready and do her makeup. The room is more than big enough to fit a dressing table in and this would’ve saved her sitting on the floor in front of the mirror to do her hair and makeup. It’s also pricey compared to local competitors. Breakfast was okay but lacking a few basics - no hash brown or black pudding. It would also benefit from a variety of options such as fresh fruit and yogurt. On the whole it was a nice experience but I’d only stay here again if I couldn’t get in anywhere else OR if it was modernised and updated throughout.

Blocked sink and nobody came to fix it

Hotel struggled to find my booking. Found red lipstick on my coffee mug in the room in the morning- we don’t wear lipstick, made everything feel grubby and used, the sink could have done with a good scrub. Room didn’t have the extras described, toiletries/slippers/robes etc Was told on the booking the room was without meals and later found out they were included. The vibe of the hotel was lively, they had a great set up for kids with a lovely lit park and gardens, very enjoyable stay regardless.