Hotel berhampiran Holy Trinity Church, Nuneaton

在Rugby小鎮的一晚過得挺chill。酒店是當地比較premium的，有小噴泉和草坪。從rugby火車站打車過去18磅左右，沒有公共交通。 前台小姐姐不算熱情，但是也比較得體，請求延期退房兩小時被同意了。 酒店比較大，走廊長。房間內比較寬敞，乾淨舒適，洗手間裝修乾淨現代（因為英國很多酒店是比較老的設施所以這家顯得不錯） 早餐是很傳統的英式6-10點供應，但是我們九點半到食物就所剩不多了，所以儘量早點去吃早飯吧。 很多親子入住，熱鬧，但是隔音不錯所以不會被打擾。總體來説是不錯的，來不及體驗健身房和泳池，值得小住體驗一下鄉村的寧靜。

The hotel is spending a lot of money on re carpeting and room refurbishment which makes the stay more enjoyable but for me the food needs to improve. Bar meal last visit was served on a cold plate, so a cold meal. Breakfast is unappetising so I eat elsewhere. 3 night stay with no room service means the 4 tea bags and milk doesn’t last. But the hotel has improved greatly from where it was and does some great room rate deals.

We booked this hotel last minute after having to make changes to our trip to the NEC. Not fancying a glamping pod, we booked a room and were allocated the honeymoon suite. The hotel was very clean throughout and you could smell the cleaning products as soon as you walked in, indicating the cleaners had been in doing a thorough job. Staff were lovely and friendly and let us check in an hour early as the room was ready when we arrived at 2pm. Free parking is provided and I could see my car from the window of our room. The location is good and site was nice and quiet, despite having an events centre next door. There isn’t much within walking distance however there’s a bar and restaurant on site to cater for your needs. There’s also free wifi however our mobile signals were absolutely fine so we had no reason to make use of it on this occasion. Jacuzzi in the room was a nice touch and big enough to fit two people in. Was delighted to find out that a complimentary breakfast was included the following morning, and not too early either, starting at 9am. Sunday check out at 11am was ideal without us having to rush. As pleasant as the hotel is, it needs a fair bit of work. It’s very dated and tired looking. It’s creaky and old and is in need of a bit of a restoration, more than just a lick of paint here and there. The walls are paper thin, as I was lying in bed I could hear the person in the next room using the toilet - I won’t get graphic but let me just say I could hear everything as though I was in the room with them. One of the windows in our room wouldn’t shut at all, which wasn’t a massive issue as the weather wasn’t too bad, but during colder months this would’ve been impossible to sleep through. The old wooden frames were warped and you couldn’t even put it on the latch as the metal lever had snapped. There was no hot water for the shower so we were forced to take a cool shower. Not the end of the world but a bit inconvenient. My wife also pointed out that there was nowhere for her to get ready and do her makeup. The room is more than big enough to fit a dressing table in and this would’ve saved her sitting on the floor in front of the mirror to do her hair and makeup. It’s also pricey compared to local competitors. Breakfast was okay but lacking a few basics - no hash brown or black pudding. It would also benefit from a variety of options such as fresh fruit and yogurt. On the whole it was a nice experience but I’d only stay here again if I couldn’t get in anywhere else OR if it was modernised and updated throughout.

To customer service. My partner and l stayed at the Bosworth Hall hotel whilst travelling north for an overnight stay to break our journey and get refreshed to continue our journey. Sadly although the staff were amicable and the site was good we got very little sleep as there was hard noise through the night and early morning. This was acceptable but the bathroom facilities were unacceptable. There was very little water pressure so we could not shower and when inspected the pipe had obviously been faulty and leaking prior to our visit but the pipe had been wrapped with electrical insulation tape and the pressure reduced so it didn,t blow the tape off when used. It was a poor advert for a high class hotel. I attach a photo of the pipe. Also l expect you to make recompense to me. Regards Jacob Thomlinson.

Every member of the Hilton Team we met during our stay were fabulous- receptionist, bar staff, executive lounge team, Brightsmith Restaurant, house keeping, breakfast, concierge - all keen to help, have a pleasant chat and a laugh- yet continue to work and remain professional - very tuned in to guests and the guest experience. A credit to themselves and the hotel. Our room was exceptionally clean and I have to say the bed and pillows were the best I have ever slept in, amazing. The hotel was busy which added to the atmosphere and buzz. Yet the bedrooms were really quiet. In my opinion The Metropole has the edge over other hotels. We stayed here a few years ago and it still has that 'plush' appeal, it is a treat to stay here - it was like coming home and we intend not leave it so long before we return again. Thank you all.

Service was as always very good. Room was ridiculously hot and we couldn’t turn the heating off unless we turned all the power off including the lights. They brought us a fan though and we couldn’t have expected more as it was very late at night by the time we got back to the room

Nice hotel,stayed here couple of times ,clean from top to bottom,nice view from my room,will book it again

We have stayed at the hotel twice in the last month. It’s in a perfect location, the staff are so friendly and accommodating, we went with our 2 year old son and the staff always said hello to him and made him feel just as welcome. the room was clean and tidy with everything we needed, food was good. We will definitely book here again as we have family near by so it’s ideal. Very happy overall.