Hilton Ocala

This turned out to be a very disappointing stay for my family and I. At check in, our room wasn't ready. I'm willing to overlook that because things happen, but for the cost of our room, it is rather ridiculous that it wasn't ready when check in starts at 1500 and we arrived a bit after that. Once we got our room, the shower curtain had a few mold spots on it, which is unacceptable for any hotel, let alone one that is supposedly this nice. Beyond that, the shower wouldn't drain properly. We showered in ankle deep water, so there was clearly a clog that should have been addressed. The front desk apologized and mentioned that they could have fixed it at any time with their 24-hour service staff, but that's not the point of this review. It's to show the lack of care shown toward the room that we were afforded for our one-night stay.

酒店性價比高

Room clean, bed comfortable, front counter person was meh, shower had weak flow, garbage cans at front door overflowing, no room service because not enough employees, the bar/restaurant staff were great and food was good.

The staff was amazing and very accommodating, however.....the room was absolutely gross!! The carpet was filthy, there was a large hairball in the bathroom floor, bathroom floor did not look like it had even been mopped, the room was damp and musty, it smelled terrible, the sink was dirty, the room itself was just old and dingy. To say that these rooms need to be updated is an understatement. Very disappointing for what we spent (almost $700 for 2 nights!)

Staff was very friendly and helpfull. The room was ok. Fan in bathroom was not working. Toilet would whistle after flushing. We had to ask for toolet paper. 1 day room service didnt come.

Overall great stay. Breakfast buffet was not free. Paid $50 for my daughter and myself and all she ate was a bagel, yogurt and had orange juice. Besides that no other complaints.

The room was not very clean upon arrival, there was pee on the toilet. The vent in the bathroom didn’t work and the room smelled damp and moldy. When we ran the ac the air vents smelled moldy and dusty. Disappointing for a Hilton.

Great stay! Clean room, staff friendly and welcoming. Would definitely stay there again.

Toilet sit too tiny and the room was not comfortable at all No extra towels in bathroom I always thought that Hilton was top of the line but it’s not !