Hotel berhampiran Park Palácio dos Arcos, Oeiras

Hotel novo, muito limpo, fiquei admirado por ter só 2 *. Atendimento excelente. Pequeno almoço muito bom. Excelente localização , entre Lisboa e Cascais. Quarto excelente com boas áreas é um excelente chuveiro coisa que eu aprecio. Ideal para passagem em negócios, uma ou duas noites.

This hotel is in a great location, right across to the Jeronimos Monestary in Belem. Breakfast was incredible- so much to choose from, fresh and delicious. King size bed was comfortable. However, furniture and other decor is dated and shows lots of wear. Bathroom, though clean, was dark (it was hard to see to put makeup on) and showers are not really easy to get in and out of a you have to step up to get into it and down of course to get out. Even with a safety handle it's slippery (and I have the bruise to prove it). Staff was courteous and friendly. I feel the pictures are nice than the rooms actually look

We enjoyed our holiday, yes I would like to stay there again, its was so good, very good breakfast a lot of variety of food, good views, very friendly staff and the a lot of shops and restaurants near by. The beach its less the minute from the hotel.

Personnel très accueillant et toujours prêt à rendre service ! Hôtel simple, chambre propre, literie confortable. Petit bémols pour la salle de bain (propre) mais qui aurait besoin d’un petit coup de neuf. L’hôtel se trouve sur un axe relativement passant. Pas très loin de la plage et proche de la « Rua dos pescadores » idéal pour se promener, manger ou trouver des petits souvenir. Je recommande sans hésiter !

Excellent hotel . We stayed for 3 nights, and we loved it. They upgraded our room to an ocean view, and the room was stunning. The staff were very friendly . The swimming pool and spa are really good, just mind you need to book it in advance otherwise it could get overcrowded so there is nothing to worry about as everything is well organised. It's a 2 minutes walk from estoril train station and a 30 mims walk to cascais .

A most pleasant hotel experience in all respects. My room on the ground floor at the back was quiet, light and tastefully decorated with modern conventional fittings to a high standard. The bed was most comfortable, with accompanying coverings. The bathroom came with both a super shower and bidet. A refrigerator and safe are also supplied. The breakfasts were excellent with a grand variety of fare, though only open from 07:30. The train station is a 9 minutes walk away and the ****** just across the street. I would certainly stay there again without hesitation.

We arrived here early, long before check-in. We waited in the lounge, which was comfortable enough, and noticed guests arriving after us were being allocated thier rooms before us, no reason given. We had booked 2 balcony rooms, only to be put in the basement with a ”garden room”, no view, dark and dingy. I complained and in fairness we were moved the following day, although we were put two floors apart, not ideal as we were travelling as one party. One of our party was taken unwell and the Reception staff could not have been more unhelpful, flatly refusing to call a doctor. Having worked in the travel business in this resort I can honestly say that I have never stayed in such an unfriendly, unhelpful hotel. I would never even consider staying at this awful place again, let alone recommend it to anyone else. Please pay a little more and stay in a decent hotel as far away from this one as possible.

I am deeply dissatisfied with the online booking service offered by Zenhotels. I made a reservation for what I thought would be a private room with 2 pets allowed and made a payment of 97 euros, which according to the booking confirmation received, was the total amount for the reservation. I was supposed to only pay 6 euros for the tourist tax and 10 euros per pet for the entire stay. Upon arrival at the hotel (WOT Lisbon Nomad), I was informed that the reservation I had made did not correspond to a private room and that in order to get one, I would have to pay an additional 234.51 euros on top of the already paid 97 euros (this would be for the upgrade to a private room + 10 euros per day per pet). Obviously, this news at the time of check-in and with such a price difference (more than three times the original value) makes it almost impossible for the customer to seek an alternative. Furthermore, I tried to explain to the hotel that the website was not very clear about private or shared rooms, as the room description did not indicate that it was shared. Additionally, it did not mention that the payment for the pets was per day rather than for the entire stay. The person responded that if the website did not have complete information, it was not the hotel's problem. I countered that if they were selling their services through third parties, they are just as responsible as the website promoting them to ensure that the information is accurate; otherwise, they are complicit in a scheme to deceive customers. Finally, I decided not to proceed with the proposal because I found it disrespectful, an excessive charge compared to the original offer, and unprofessional. Therefore, I feel that I was cheated out of the 97 euros that I paid and that I could not use the offered service.

We came for 2 nights here in Sintra and this B&B was fantastic. The beds were the most comfortable beds we've had in a hotel room, the room wad tidy, modern and clean. Breakfast was delicious and had a range of nice options. The bread and croissants were particularly good. Service was brilliant throughout. We arrived very late (1am) but we found the check-in super easy thanks to Mariana. Overall, a great place to stay. Highly recommended.