Hotel berhampiran Takabotchi Highlands, Okaya

The hotel just near the station and that was good and maybe only good. They allocated us a non-smoking room but it was quite smelly of cigarettes. I believe the room was supposed to be a smoking room before and no deodorization well. The bed mattress didn't absorb the vibrations so it is not comfortable if you sleep on a double size bed with two. The sofa cover had some big stains on it and seems not to be clean. However, the town doesn't have any good hotel actually and you may not find a good alternative one.

朝食がいまいちですね

The hotel location is very good close to train station and bus station across the street. Also, provide breakfast and free drink. It really value for money even the room is small but don’t usually stay at hotel all day so it’s ok.

The hotel is near to Matsumoto Station. The restaurant/reception is at 10th floor which has a nice view of the Alps!

朝食が良かった。フルーツ盛りができるくらいフルーツが出る。肉、魚、野菜、惣菜があり、フライばかりに逃げていないところが好感持てます。ヨーグルトもあり、連泊しても飽きずに色々食べることができました。 ベットもシモンズでいいです。 椅子もしっかり背もたれでした。 温泉は小さいけれど本物でした。 ウォーターサーバがあったものプラスです。 紅茶、緑茶、ドリップコーヒーが部屋にあったのでお水を貰ってきて飲んでました。 早めに予約するとお得に泊まれるようですが、コスパはなかなか良いと思います。

We decided to stop in Suwa to break up a long drive back to Tokyo. Shinyu looked very good and the price was reasonable. The hotel is renovated and gives a nice modern spa hotel atmosphere. The greeting at the hotel is very nice and the lobby area is beautiful. We felt very welcomed when we arrived. Our room was facing the lake. It was Japanese style with tatami and futons. Nice room, nice view. The public bath was nice. Not huge but felt very good. They have an indoor bath, small outdoor bath, a sauna and a cold bath. Dinner was great, as was breakfast. They were both courses and delicious. Service? Well, this is what makes all the difference. When we book hotels we need to detail my daughter's food allergies which are serious. For this trip we had booked many hotels in a row and for some reason when we booked Shinyu and checked-in we just forgot. It was our fault and when we sat for dinner we saw her prepared meal that she obviously could not eat. The staff at Shinyu didn't miss a beat. The didn't make a big deal about it. No stress. The quickly adjusted and made a wonderful dinner for my daughter and also prepared for her breakfast in similar fashion. Wonderful. Such great service. Maybe the building isn't perfect. But the service was perfect. Shinyu was our last stop on our trip and we left with a smile. Shinyu gets an ”Excellent” from my family.

コロナ禍が落ち着いたので再訪。重厚感のある部屋からの窓越しの景色は、紅葉時も素晴らしかったですが、早春のこの時期も絵画のような趣きがあります。室内は広く収納も十分なため、連泊に最適(但し、出窓や見えないところの掃除はしっかりしておいてください)。落ち着いたダイニングでの夕食(フレンチ)は、素材に奇をてらわず正統派。スタッフの対応も適度な距離感で心地良く感じました(特に、高遠の桜の情報を教えてくださった案内係の方に深謝)。他方、折角の温泉(肌がしっとりして素晴らしい)に浸るには別施設まで外を移動(徒歩2~3分)する必要があることは残念。全体として重厚で落ち着いた雰囲気で、庭を散策したり、部屋の大きな椅子に座り外を眺めているだけで、時間の経過を忘れます。おかげさまで大変リラックスできました。

This is one of the smaller properties in the Dormy Inn chain. That being said it still has the spa and leashing machines, varied breakfast buffet, late night ramen noodles and good service. There was a loud whistle coming from bad seals in the windows in our rooms and they upgraded us to twins immediately. It was the off season but we felt very well looked after. The location is a short walk from the station and well located.

Less than 5 minutes walk from JR station, my moderate twin room is very spacious and comes with a work desk. Beddings are very comfortable and plenty of amenities are provided. They even have complimentary supper service at night. We didn't get to try the breakfast but they look great with a lot of varieties. This is a great place to stay in Matsumoto.