Hotel berhampiran Lost Lakes Adventure Park, Oklahoma City

We decided to stay somewhere different from our usual hotel when we visit OKC. We chose AC hotel for its location, price and pictures of the room. I did not absolutely hate it, but I would not be back. Our room was dirty. Upon arrival I can tell the room had not been cleaned enough between guests. The floor felt dirty on my bare feet. There was hair and dust on the window sill. Hair in the shower, shampoo streaks on the glass door and the toilet looked dirty too. On day of checkout, I dropped water and went to clean it with a towel and it was FILTHY! During my checkout I stopped to ask the receptionist a question about my valet fee and her tone was so rude, as if my question was stupid (and maybe it was) but damn girl, who pissed you off? Overall the experience was disappointing. Oh, but the Valet team was great!

Apabila berjalan ke lobi, sangat bersih, moden. Kakitangan meja depan sangat ramah, bilik bersih tetapi sederhana. Tidak menyukai bayaran untuk kejutan tempat letak kereta semasa mendaftar masuk. Katil selesa, tetapi dindingnya nipis. Saya mendengar lelaki di dalam dewan bercakap sambil cuba untuk tidur.

I really wanted to like this hotel, and there are some things to like. It is a beautifully restored historic building, which is a plus. The rooms are large, and the beds comfortable. However, the management needs to pay more attention to details. After a full day out at appointments, I came back to a room that had not been touched. The bed was unmade, the trash was not emptied, the empty glasses had not been picked up, and I had no clean towel to take a shower before dinner, and I was in a time crunch. (The hotel is supposed to provide daily housekeeping.) The front desk didn't answer the phone when I called from my room, so I got dressed and walked down to talk to someone in person. I was told housekeeping would come right away. But they did not. And so I had to call again, this time getting an answer but still greatly delayed on anyone showing up at my door. If this were a Hilton Garden Inn, I would expect less on service. But at a Hilton property like this, I expect more. A huge oversight is the bizarre room service menu offered. Where else in America can you not order a hamburger or some basic food from room service. I wasn't in the mood for a Wagyu steak. So I went to the bar and found a hamburger and fries. But the bar is not allowed to sell desserts. What? Who thought that was a good idea. The next night I ate a chicken Caesar salad in the bar and nearly broke my teeth on at least four chicken bones not properly removed. Nice property, good location, nice rooms (don't expect a view though) but somewhat lacking in basic service. This should be an easy fix for management.

The valet service was excellent and a blessing in the heat. Also, everything is closeby so there is not much driving or traffic to hassele your stay. . We were missing a hairdryer but the front desk was prompt to deliver one to our room.

Best thing about the Marriott Courtyard on Reno is its location. It is about 2 blocks from the Bricktown area with restaurants and riverwalk. It is adjacent to the Paycom Center where the OKC Thunder basketball team plays. It is about 1 mile from the OKC Bombing Memorial. The worst thing about the Marriott Courtyard on Reno is its location. There are lots of people walking and driving outside the hotel in the evening. It is pretty loud. There is a freight train line across the street and the trains are loud. Hotel is clean. Housekeeping did not clean our room or give us clean towels. I didn't see any statement that they were skipping days for housekeeping. Bathroom was ok. Sink did not drain well. Thermostat was erratic. Sometimes room was too hot; other times too cold. Clerk checking us in said breakfast wasn't included. Fortunately, we had printed confirmation that said it was. Breakfast was a buffet for $19 a person. Food was ordinary, except for an omelet station where the woman made great omelets, but only 1 of the 2 days.

酒店非常乾淨整潔 房間很大 有點品味 贊 值得推薦

penerimaan pengurus sentiasa hebat, minuman percuma (ya alkohol juga) dan makanan ringan percuma. mereka mempunyai sarapan pagi yang terbaik di luar sana. biliknya bersih dan mempunyai semua kemudahan yang diperlukan. proses daftar masuk dan daftar keluar yang mudah. hiasannya bagus dan rasa selesa. tidak mewah, tetapi masih berkelas.

酒店挺乾淨的，早餐不錯。前台服務一般，shuttle需要提前24小時預定才可以

I will preface this by saying that the manager and front desk person did address my issues and did do their best to correct the issues. I was traveling to OKC to meet up with my son and his family for his birthday. We were wanting to have dinner at Ramsey's Kitchen and I wanted a hotel near that location. I tried for several days to find a hotel in OKC that didn't have terrible reviews and offered breakfast. Not having breakfast was a deal breaker for me. Since my son has a 5 year old daughter - we needed breakfast. I called Marriott, after not having any luck on the website, and was offered this hotel with the breakfast rate. I checked the reviews and while they weren't terrible, not all of them were great. But the hotel was in the area that I needed, so I booked it. I had two queen rooms: 419 and 421. Both were clean on the surface. However when I dropped a vitamin on the floor and was down trying to find it, instead I found a LOT of trash (some disgusting) under the dresser. That was my straw. As to the actual room conditions: there is condensation around the windows and water pools on the window sill in both rooms. The paint/paper is peeling away from the walls near the AC in both rooms. There is a pink stain on one wall - in each room. And the baseboard in the bathroom in room 421, under the sink is peeling away from the wall. On the surface those are minor issues. There is a mini fridge, microwave and coffee pot in the room. There isn't a closet but rather a wardrobe that is rather small. You have to hang your clothes front to back rather than side to side like a normal closet. That made getting to items in the back hard. The dresser is comprised of a storage box type. Those were stained/dirty. The lighting in the bathroom leaves a lot to be desired when it comes to doing makeup. I did like the walk in glass shower. There is lotion, shampoo, conditioner, body wash and hand soap in the room, if you forget yours. The beds were awesome. They were very comfortable and I have zero complaints about them. There is ample storage on the dresser and quite a few power outlets. My main issue aside from the unfortunate find under the dresser was the breakfast. There is a menu in the room. But those items listed for breakfast is not what is offered. Or at least not what we were offered. We stayed three days. On day one we were offered eggs (either liquid or powder), sausage, and toast. I asked for toast and fruit. I was given semi cold toast and a tangerine. There was no cereal, no pastries, no omelets, no other sides or menu items as listed on the room menu. I don't recall if there was juice or not - but it wasn't in the breakfast area. I was told at check in that breakfast was ”cooked to order.” Cooked to order in advance - not upon order. There was coffee and hot water in the lobby. Day two- the same as the day before. I got toast and two bananas. The breakfast person was very apologetic. I explained that I am limited to what I can eat and there