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Hotel Olhos de Água
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Pine Cliffs Hotel, a Luxury Collection Resort, Algarve

Pine Cliffs Hotel, a Luxury Collection Resort, Algarve

4.1/55 Ulasan
This resort is fantastic. We stayed at the residence section. 2 bedroom apartment fully kitted out, clean and in gardens. Very clean. Public areas are spotless and well kept. Tried 4 restaurants and all very expensive and below average food. Lots of better places to eat outside the hotel at half the price. The Indian is grim, the Grill food poor. The shuttle bus is frustrating as you need it to get about but often you end up waiting 30 minutes or more. I would return but would avoid eating here next time.
Pine Cliffs Residence, a Luxury Collection Resort, Algarve

Pine Cliffs Residence, a Luxury Collection Resort, Algarve

4.5/546 Ulasan
Pros: 1. Location - beautiful beach 2. Resort has a lot of potential. 3. great views and service and food at Mare. Cons: 1. No step free access around the hotel. This made it very difficult to get around with a pushchair. 2. Long waits for the shuttle service around the hotel. Up to 15mins each time which is difficult with young children. 3. Lack of customer service. We had to call several times for any request. I.e i requested a shower cap 3 times before it finally came to my room. 4. Cockroaches in the room. Whilst we understand its part of nature its not acceptable in a 5 start resort. We were told pest control would come to our room whist we are at the beach. This was not the case. They came on the penultimate night in the evening whist my kids were asleep. We could not let them in at that time. 5. There seems to be a lack for communication around the hotel and and with the restaurants. We tried to book a restaurant several times only to receive a response from concierge the day after our booking request. After we sorted out the reservation ourselves. 7. Breakfast was average, quality of food needs to be looked at. At the residential there was massive queues at the omelette station with only one chef This hotel has a lot of protentional but the address issues need to be resolved first.
Pine Cliffs Ocean Suites, a Luxury Collection Resort & Spa, Algarve

Pine Cliffs Ocean Suites, a Luxury Collection Resort & Spa, Algarve

4.2/541 Ulasan
I loved everything about this hotel. The grounds were immaculate. The staff was polite and went out of their way to ensure every detail was taken care of. I loved our ocean-view room and that beautiful boardwalk down to the beach. I can't wait to come back!

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