Hotel Best Western di Onna

Excellent hotel.. Beautiful sea side resort and very well maintained. Room size is excellent. Beautiful sun set view from every room. everything is well thought out for travellers down to allowing the guest to check the laundry status via room TV. Gift shop provides all the necessary amenities such as shipping box for packing your shopping. Will definitely stay here again if coming back to Okinawa.

Resort was fully equipped with many facilities though several comes at an additional cost. Room is spacious with a balcony and offers a great ocean view. Only downside is side is limited food options in the area in the evening so most opt to dine in the hotel’s restaurant.

Hyatt Regency Okinawa Seragaki Location - 8/10: The hotel is located approximately 1 hour's drive from Naha Airport, and there aren't many restaurants or shops in the immediate vicinity. Service standard - 8.5/10: The front office staff are very friendly and always have a smile on their faces. However, there might be room for improvement in the breakfast service, as it seems they may be understaffed. Enhancing the service level or hiring more staff would be beneficial. Room - 10/10: The rooms are spacious and appear to be new. It seems that all the rooms offer a fantastic sea view. Parking - 10/10: The parking area is available for a reasonable fee of 1000 yen per day. It is conveniently located just a 5-minute walk away from the hotel and has ample parking spaces. Additionally, the hotel provides frequent transport service between the hotel and the parking area. Environment - 10/10: The surroundings are well-maintained, and the facilities are clean and in good condition. Kid-friendly - 10/10: The hotel is exceptionally child-friendly. Upon check-in, the front office staff provided my son with a kid pack, and the facilities are thoughtfully designed to cater to children's needs. Additionally, the restaurant offers kid-friendly cutlery, making dining with children more convenient and enjoyable. 地理位置 - 8/10：該酒店距離那霸機場約1小時車程，附近沒有太多的餐廳或商店。 服務標準 - 8.5/10：前台工作人員非常友好，始終面帶微笑。然而，在早餐服務方面可能還有改進的空間，因為看起來他們可能人手不足。提升服務水平或增加員工將會有所助益。 客房 - 10/10：客房寬敞且看起來很新。似乎所有客房都能欣賞到壯觀的海景。 停車 - 10/10：停車場每天收取1000日元的合理費用。它位於酒店方便的位置，步行僅需5分鐘，停車位充足。此外，酒店還提供頻繁的往返酒店和停車場的交通服務。 環境 - 10/10：周圍環境保持良好，設施乾淨且狀態良好。 親子友好 - 10/10：該酒店非常親子友好。辦理入住手續時，前台工作人員為我的兒子提供了一個兒童包，且設施貼心地為孩子們量身設計。此外，餐廳提供兒童專用餐具，使與孩子一起用餐更加方便和愉快。

Honestly everything is decent but the room is showing its age especially the floors. Aside from that its decent.

昨年はアットブセナに宿泊したので、今年は系列であるこちらにお邪魔しました。結論から言うとアットブセナ感覚でいると、ややガッカリします。 アットブセナは隣がすぐブセナと言う事もあり、朝食の行き来やプールの行き来も可能で、幾らかがスケールの広さや賑わいがほしい時と静かにしたい時の使い分けができ、メリハリを自分で決めれます。 その分レストランの選択肢も多くなります。 ジアッタラテラスは周りが本当に何もなく、アットブセナに比べプールも小さく、一つ少ない上にジム施設がありません。部屋は同じぐらいの広さではありますが、テレビがかなり小さく、電気プラグが全部屋で3個ぐらいしか使用できず、シャワーの扉は木製、トイレも換気がなく窓もない。部屋内の全館空調でもないので、置き型エアコン一台でした。初めて置き型エアコンを見ました。換気ができない水回りの設定はやや気になります。 レストランの夕食コースはとても美味しかったですが、ルームサービスで頂いたカレーは驚くほど塩っぱく、辛いとかスパイシーとかじゃなく、人生で初めてしょっぱくて進まないカレーを体験しました。朝食は非常に美味しいです。 またサービス全体はさすがブセナシリーズと感じさせるクオリティなので、安心感あります。 今年25周年で全館客室リニューアルらしいのですが、かなり一新しないと一昔前の高級ホテル感は拭えないと思います。16歳以上じゃないと宿泊できないことはとてもいいのですが、活気がなく寂れて感じる部分があります(アットブセナも13歳以上ですが、活気はありました)の割には床壁が薄く、上の階の物音、隣の部屋の爆音の音楽は感じる仕様。 よっぽどとなりでゴルフやりたいがなければ、コスパ的に絶対アットブセナの方がいいと思います。 ピアノ演奏も毎日ではなく、楽器も定まってないのが少し残念でした。

Our stay was nothing short of FANTASTIC! Masako gave the BEST customer service and worked with us daily for any requests, reservations, questions, etc. She was the major reason our vacation was such a success! I highly recommend this resort! We like to stay at the resort vice exploring/driving and there was so much to do!! We stayed three nights right in the thick of rainy season and it still didn’t disappoint! So many indoor activities for our toddler and when the sun popped out each day, we were able to do some outdoor activities (they offer SO MANY) :) We would come back again and again. Our dinners were very good and a great breakfast buffet each morning was included in our rate. My advice is to stay in the south tower—very quiet, stunning view of the ocean, and many amenities included :)

Located in Onna, tropical surf house okinawa offers accommodation with easy access to Onna’s best spots. The property features kitchen, WiFi, and parking. Rooms at tropical surf house okinawa are equipped with AC, refrigerator, and coffee tea maker. The bathroom is fitted with hair dryer and free toiletries.

非常非常好！整潔乾淨，前台的阿姨特別的熱情温柔，給我們推薦景點，幫我們查詢地圖，告訴我們在哪裡坐車！交通也很方便，出門右轉120路基本都能做到你想去的地方。太推薦這家酒店了，房間真的很乾凈，很用心！走的時候很捨不得。有緣再見！

Your options at the hotel are dependent on what “level” you have which is dependent on how many nights you stay (?) and what color card you are given to wear around your neck. This information is based on our family having stayed five nights with a gold card. Pros – Nice beach, free lounge chairs and umbrella (gold card), free breach towels, free activities such as the banana boat ride (gold card), and the “glass bottom boat ride (gold card), free mask and snorkel for both adults and kids! The two buffets were nice. We went to the first floor on the first day, the second floor (gold card) buffet on the remaining days for breakfast. Fluffy pancakes, raspberry French toast, eggs benedict which were not offered on the first floor. Great view of the ocean, nice, clean room, and friendly staff. Very helpful. Cons – you have to line up in the morning to book any activity, only two per family unless you get back in line. Well, the Japanese love to line up, for hours, so enjoy the wait. Only two computers for booking and maybe and maybe several hundred rooms at the hotel? Same with the buffet, on both floors. Enjoy the wait! The free beach towels were only offered at the inside pool, but you can take them to the beach. Why so far away from the beach? Finally, the outside pool closes at 5:00 PM! Sunset is not until 7:00 PM! This is ridiculous! And if you swim in the ocean, no life jacket required. If you use a mask, no life jacket required. If you use fins, no life jacket required. However, the moment you use a snorkel, you must wear a life jacket. Not sure how to explain that. What I hate about this hotel is the animals they have locked up in tiny cages. A wallaby in a cage the size of a bathroom. Sea turtles locked up in small pools. Tiny pools. African turtles in small enclosures. Exotic birds in small cages, dolphins locked up, and manta rays locked up. Not fun to see that at all and everyone seems unsympathetic to their plight.