MarinGirl94920
11 Ogos 2024
The Maslina property was gorgeous - true wellness vibe, delicious food, beautiful pools, heavenly room, secluded private beach - and was only topped by the phenomenal service by the entire staff, and led by the amazing Batu Cetiner (Guest Services Manager). While we (a group of two families/8 people total) were staying at Maslina, Batu checked in on us several times a day, got to know our food preferences, notified the restaurant of allergies, and made excellent recommendations (as well as arrangements) while we were in Hvar, as well as suggestions for other destinations on our trip. He personally saw to it that we had our needs met, whether that meant driving us himself on property or responding to our (many!) texts with numerous requests and questions. Beyond providing phenomenal service while we were there, Batu went way above and beyond after we left, when I realized I left some important items in our room. He went out of his way to make sure my items connected with me in my next port of our trip (including going to the harbor to put my items on a ferry heading to our next destination). He's a true gem and asset to any hotel property. We're so grateful we found this beautiful property, and can't wait to go back!
Terjemah