Hotel berhampiran Igreja Adventista do Sétimo Dia de Auckland (BACC), Orakei

The location is not so good because we need to walk the steep road. The room walls are thin, I heard other people's talking. Otherwise, that was lovely stay!!

Loved our stay. It was like hotels used to be. Lots of complimentary items. You could literally just walk in with your clothes. Awesome having a bar and restaurant on site. Parking was excellent. Airport shuttles come to the hotel and it has a heated pool. Highly recommend.

Baik seperti biasa, kecuali kemudahan hotel lama di New Zealand agak ketinggalan zaman tetapi perkhidmatannya hebat dan kakitangannya sangat bersemangat

Location is convenient for day tours pickup & airport transfers. Set back is toilet flooring too slippery if wet.

Awesome stay, We stayed there 2 nights 2 adults and 2 children stayed there, The place was clean smelled nice. Awesome furnishings. There were other quest in the place but you would not know. The stay is a different set up where the place was like homestay in bulit up area other homes around. The streets and homes are clean tidy and quiet. We shared lovely kitchen and if you are upstairs we had out own little area to make coffee and tea and a lounge to relax. We planned activities in Auckland for our time there, and it was nice get back to a comfortable room and home. I would recommend the stay to others and would stay again Thankyou. Our children loved the place. I gave 3 for location it is in built up area and 3 for service, we saw no one during out time there had to ring for help. but the line was busy. Still ok place to stay.

Reminded by their ! I stayed here in February 2020 ( a while back but stick with me). I was there with a work thing so a busy day. I got back to the hotel at about 7pm, had a bath and when I went to let the water out of the bath the water didn't drain. Next thing the plughole in the middle of the bathroom started flooding the room with 'dirty' water. It smelt awful if you know what I mean. I put all the towels on the ground to stop it from getting into my room. I rang reception to say what was happening and that I could not stay in the room. I have to say the night manager was very helpful throughout but, it was 9pm at this point, and having to pack up after working all day and flying up from Christchurch that morning, made for a pretty uncomfortable stay. Even the new room was missing lots of items (tissues, shower gel, tea bags, etc). Please note, I am only posting this now because the cold call from a pretty insistent and overzealous Accor sales representative, reminded me to check when I stayed here. At the time I even said in the feedback email to Novotel ElIerslie that I wouldn't post to Tripadvisor. But then in checking this out, I see that they never even responded to me about what happened or what they were doing so others didn't experience what I did. Overall a disappointing experience.

A fantastic experience of our 7-nights staying in Royal Residency! The apartment is conveniently located in a local suburb, closed to almost all big names supermarkets especially with a few Asian Grocery nearby. Commute to CBD or hot spots via driving is easy! The apartment is quite new and is properly housekeeped and managed. Tanishq was very responsive to all our requests, really appreciated! Just one last point… the oven should have been checked prior to our arrival. We will definitely stay again if we ever have a chance coming back to New Zealand!

Quite pleasant, well set out , would book there again. Right in the centre of Auckland, handy to everything in the CBD. Parking is a problem, rang ahead to try and book, was told it's ”first come first served ”, when we got there my partner asked about parking and was told there was none available, but the people arriving after us were given a spot...the parking was in the 10min drop off spots...so be aware if you arrive late but before the freeman ends finding a spot to stop and book in might be difficult.

Totally disappointed in our two night stay here. This premise also goes under the name 'Auckland Airport Kiwi Hotel' and Auckland Airport Kiwi Backpackers', the Backpackers has now been turned into what is called 'Premier studio apartments'.'. When we arrived the lady at reception stated that she had only debited our card for the first night, we were to pay for our second night when checking out. Our 'Premier Studio Apartment' was clearly an ex backpacker room, our lawn view was 2 mtrs of unmown grass which looked straight into the rooms across from us. The room was clean enough but extremely under equipped. We had booked for 3 people, we had 2 towels, 2 facecloths, no hand towel, no tea towel or dish cloth. After the 3rd ask for these items we finally received two extra facecloths to be used as a tea towel and dishcloth, eww! The kitchen had 1 fork, 1 teaspoon, 3 knives and large spoons, 1 glass, no wine glasses. Odd cups and plates of various sizes. There was a microwave and hotplates but no other utensils at all besides the bits and pieces mentioned. No Ice tray. No coathangers. The bathroom light flickered constantly, there was rubbish under the beds, and on further inspection, the fire alarm did not contain a battery. (illegal) On checking out was told that our account had been settled. Inspection of bank account showed that our 2nd night had been deducted two hours after we had checked in and an extra $4.50 had been taken. Asked on their chat window (which is how we booked our stay due to no one answering the phone, ever) and was emailed back, them stating that this extra cost was due to paying by Visa. No mention of this throughout our booking or on their website. Would not stay here again.