Hotel berhampiran OC Library - Garden Grove Main Branch, Kaunti Orange

The location is the best thing about the hotel, but be careful how many breaths you take because they might charge you extra lol. It's a good hotel just not great, which is still pretty ok.

Rooms could use upgrading. Beds are SO hard. I stay at a lot of Holiday Inns. Rooms are below Holiday Inn rooms, loony looks nice but hotel is just okay…

We stayed for 3 nights and enjoyed our stay. Breakfast was ready for us every morning and included a variety of choices.

Stayed here with my family for Disney Land, which is about 15 mins away. When we got to our room, I noticed there was hairs stuck on the side by the shower. Our room also didn’t have a balcony.. even tho when i booked it, said it would have one. I noticed the sheets on the bed weren’t all that clean as well. Breakfast was pretty good, it was buffet style and had alot of options. I honestly wouldn’t stay here again though, if you ask me. I expected for it to be more clean for it being Holiday Inn.

The front desk clerk seemed not friendly no smile on his face. The bed sheet was clean but the material was not cotton may be made of synthetic material. The room window roll up curtain couldn’t close find out at 10pm before sleep. Morning breakfast was really not that exciting, scrambled eggs add a lot of bread crumbs in it. The sausage had a lot of fat, good thing was fresh orange and Apple found on the table. I may not choose to stay at this hotel again.

Great location! 15 mins walk to South Coast Plaza and 5 mins drive to SNA airport. Breakfast was included, which is a good value. Will return to this hotel next time.

早餐時，把挎包落在餐廳了，有客人看到後交給服務枱了。工作人員保管好交給我，沒丟東西。非常感謝！

Staying in Orange County for a week and booked the Residence Inn Tustin because of relatively good experience with other residence inn before. The building looks very similar to the other residence inn and the lobby looks nicely done, clean and welcoming. The staff were friendly and helpful and managed to upgrade us into a two-bedroom unit due to my platinum status. However, the rest of the facility does need some refresh. The elevator is ok but since this is a pet-friendly hotel, throughout the week the elevator does get quite dirty and it does take a bit time for the staff to clean it up. The close buttons for one of the elevators don’t work as well so it also takes time for the doors to close. There are multiple issues with the room that we stayed in. The bedroom doors don’t close properly, and the sofa in the living feels as if it’s ready to fall apart. Cleanliness is also difficult to praise as we noticed stains on beds, ants in the shower, and leftover in the fridge. From a facility perspective I don’t expect great quality from the residence inn brand but this particular one seems to be on the worse end of the spectrum. However, the cleaning staff really needs to pay attention and clean the units well. We loved visiting the area and think we will be back again but we will unlikely return to this property simply because cleanliness is probably one of the worse ones that I’ve seen and experienced.

Everything was fine except I forgot to put the car slip on the dashboard and got a ticket! That needs to change. There must be a better way. Thanks.