Hotel berhampiran Rivera Plaza, Kaunti Orange

Warm pool was great! To reserve the tennis court, ResortPass didn't ask the booking number, so the worker helped me.

I had booked a king suite room for one night for my son, my husband and I. when I walked in I totally thought I had walked into the wrong room. It was dirty. I have a one year old son whom I didn’t let roam free on the floor because there was a bunch of crumbs, a dried up piece of half eaten bread by the tv stand, and just a bunch of trash in the floor. I took pictures as well.

The rooms are spacious, had room to set up two work stations. House keeping was great and kept us supplied with coffee. The outdoor pool is heated and the Hot Tub was welcoming; even in 66 degree weather. Toast to Toast is a full service restaurant in the hotel, the Breakfast Buffet was fantastic. Management and staff were very friendly. The bar was the highlight, Lorrie was the best bartender!, keeping everything going in the evening. The manager made a great Bloody Mary for breakfast too.

Staying in Orange County for a week and booked the Residence Inn Tustin because of relatively good experience with other residence inn before. The building looks very similar to the other residence inn and the lobby looks nicely done, clean and welcoming. The staff were friendly and helpful and managed to upgrade us into a two-bedroom unit due to my platinum status. However, the rest of the facility does need some refresh. The elevator is ok but since this is a pet-friendly hotel, throughout the week the elevator does get quite dirty and it does take a bit time for the staff to clean it up. The close buttons for one of the elevators don’t work as well so it also takes time for the doors to close. There are multiple issues with the room that we stayed in. The bedroom doors don’t close properly, and the sofa in the living feels as if it’s ready to fall apart. Cleanliness is also difficult to praise as we noticed stains on beds, ants in the shower, and leftover in the fridge. From a facility perspective I don’t expect great quality from the residence inn brand but this particular one seems to be on the worse end of the spectrum. However, the cleaning staff really needs to pay attention and clean the units well. We loved visiting the area and think we will be back again but we will unlikely return to this property simply because cleanliness is probably one of the worse ones that I’ve seen and experienced.

The service is good and I did not try food. The staff at front was ok

Was there for one night in the internet did not work that night or the next morning

Stayed here with my family for Disney Land, which is about 15 mins away. When we got to our room, I noticed there was hairs stuck on the side by the shower. Our room also didn’t have a balcony.. even tho when i booked it, said it would have one. I noticed the sheets on the bed weren’t all that clean as well. Breakfast was pretty good, it was buffet style and had alot of options. I honestly wouldn’t stay here again though, if you ask me. I expected for it to be more clean for it being Holiday Inn.

There were no toothbrushes nor toothpaste. There was no ref and microwave. Other than that, everything was nice. There was free breakfast. There is a swimming pool. The thing I liked the most was the free shuttle to Disneyland. I loved my stay here!!

Really friendly and quiet with guest Laundry room , pool & bbq area and ice machine.

Very exciting place to call home Id recommend for the people to come here and enjoy the most enjoyable part of the day. You'll enjoy with your best fury friend on these adventures days We live in the street so once I get paid from my job I find spots for me and my dog to hangout in a safe environment area so we can relax indoors instead of our doors