Hotel berhampiran The Serrano Adobe, Kaunti Orange

Honestly I’m so confused about the rating that I should give to this hotel. First I’d like to give a big sour out to Marcus (one of the managers there) he helped us with the confusion that the front desk had regarding our complimentary breakfast. We really appreciate his help. The rooms could use a renovation the key were outdated, the screen o our window was broken. The bathroom was outdated as well the sink and bathtub faucets need to be changed. The staff need lots of training, the housekeeping team had to get their manager to communicate with us as they couldn’t speak English (they only spoke spanish) The front desk lady was talking to us while eating and she had lots of partially chewed food in her mouth while talking to us which wasn’t professional and it didn’t look pleasant at all. The person who worked at the front desk at night was so unfriendly and unprofessional when we called him at 1:30am for very loud noises that were coming from above and lasted for a good two hours till around 3:30am. Even when you go for the hot breakfast buffet, the staff who’s in charge for taking your orders and room numbers was aggressive in the beginning and took our orders while he was seated with his legs crossed, we felt like students standing infront of our teacher,,, although he came to us and told us that he knew he was rude and explained that he did that as people previously complained that they should’ve been told the price of the buffet before they ate as they didn’t want to pay. I think all the staff need to lots of training. Hopefully Adam the new manager does something about it, he listened to our concerns and said that he will look into it.

Sarapan pagi 🥣 memenuhi selera saya

環境：套間，有玄關櫃、分隔櫃，馬桶、浴室分兩間。夠寬敞。 設施：訂了帶沙發床的房，衣櫃有一床備用床罩、毯子，找前台加了一份床品，相當於連沙發共2張床，加上2大床共4張，適合帶孩子的家庭。 自助早餐沒什麼新意，不過不失。 收停車費，19美元一天，沒有人檢查進場出場的。目前遇到衹有加州的酒店還收停車費。 服務還滿意，整體挺乾淨。

Convenient to drive as it's next to all the freeways. Not much in the area around if you are walking. Hotel felt safe, clean and modern. Breakfast in the morning is simple but filling. Rooms and showers felt large, I very much enjoyed my stay here

We stayed a night for president’s day weekend. We checked in around 8 PM and were greeted by excellent service from their front desk specialist, Alexander. Alexander was quick to get us checked in and truly helped us feel welcome. I can say it was one of the best check in experiences I have had. He was able to provide all pertinent info we needed and promptly direct us to our room. We found our room very clean and ready for a relaxing evening after a day on our feet. Thanks Alexander and the team at Crowne Plaza Costa Mesa Orange County!

The location is the best thing about the hotel, but be careful how many breaths you take because they might charge you extra lol. It's a good hotel just not great, which is still pretty ok.

This place was perfect to me! I went to Disneyland and the location was near from disneyland so just took the Grove bus (Disneyland Main Transportation Center 03/you need a ticket) and rode 1 stop. The counter officers were kind and also people in the same room were. Thank you for everything!

Great hotel! Has vending machines, ice machine, a mini store, and free breakfast!!! Lots of near by super stores, restaurants, and shopping as well.

I recently had the pleasure of staying at a hotel that truly dazzled me with its stunning aesthetics at the lobby and incredible amenities. From the moment I arrived, I was captivated by the hotel’s beautiful entrance and lobby and meticulously clean environment. It’s clear that a lot of thought and care has gone into maintaining this lobby. One of the standout features of this hotel is their family-friendly policy of ”kids eat free.” This not only adds great value for families traveling with children but also makes dining more enjoyable without the added stress of budgeting for meals. It was delightful to see kids savoring their meals with smiles and laughter filling the dining area—a testament to the welcoming atmosphere the hotel fosters. The pool area is nothing short of breathtaking. The stunning design incorporates lush landscaping, providing a serene oasis for relaxation. Even more impressive is the cleanliness and upkeep of the pool. It sparkles in the sunlight, inviting guests to take a refreshing dip or lounge poolside with a drink in hand. This meticulous attention to detail elevates the overall experience and sets a positive tone for the entire stay. However, I must mention that while the hotel’s public areas and amenities are fantastic, the rooms themselves are somewhat outdated. Although they provide the necessities and comfort for a good night's sleep, the decor and furnishings could use an upgrade to match the hotel’s otherwise stunning aesthetic. Nevertheless, this did not significantly detract from my overall experience. After all, when you're surrounded by such beauty and comfort in other areas, it’s easy to overlook the room's shortcomings. In conclusion, this hotel is a gorgeous retreat that excels in providing top-notch amenities, such as kid-friendly dining options and a beautiful pool area. While there’s room for improvement in room decor, the overall experience remains delightful and fulfilling. I would definitely recommend this hotel for families and vacationers looking for a blend of relaxation and fun! Lastly, parking and shuttle to theme parks were complimentary! It’s a 4 stars for me!

Staff was great. It is an older hotel. Wifi is limited to one cell phone per room, i.e. bad Wifi. Great location for professional sports, amusement parks and other amenities. Breakfast room is small with tiny selection of cereal, but overall a decent breakfast. Breakfast can only be enjoyed in the breakfast room.