West Etuoke Street, Dongsheng District, Ordos, Inner Mongolia, 017000, ChinaLihat Butiran Hotel
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Kami Memadankan Harga
1 malam
Ulasan Tetamu
4.8/5
Sangat Baik
989 ulasan
Untuk menjamin ketulenan penilaian yang dipaparkan, kami tidak mengira purata sahaja. Sebaliknya, kami mengambil kira kredibiliti ulasan dan tarikh penginapan tetamu untuk menentukan penilaian akhir.
Ulasan yang disahkan
Persekitaran4.8
Kemudahan4.8
Perkhidmatan4.8
Kebersihan4.8
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Atur mengikut:
Semua ulasan(989)
Ulasan positif(980)
Ulasan dengan gambar/video(509)
Penyambut tetamu yang peramah(163)
Sarapan pagi yang lazat(76)
Banyak kemudahan(47)
Tempat letak kereta yang sesuai(39)
Bilik yang besar(36)
Bufet yang lazat(12)
Kolam renang yang bagus(10)
Mewah(9)
Ulasan kurang baik(9)
NhiPhiDaLu
Bilik Lantai Club
Menginap pada Sep 2024
Keluarga
7 ulasan
3.7/5
Disiarkan pada 3 Okt 2024
Executive Club is (probably permanently) closed, so no big benefit of the executive floor room. Hot pool steam room and sauna were also closed. Breakfast was medium quality and choice. All in all overpriced and a little bit run down.
Terjemah
Jawapan daripada Pihak Penginapan: Thank you for sharing your detailed feedback regarding your recent stay. We deeply regret to hear that the closure of the Executive Club has affected your experience, especially since it took away some of the benefits associated with staying on the executive floor.We also understand your disappointment with the closure of the hot pool, steam room, and sauna. These amenities are important to many of our guests, and we will certainly take your feedback into consideration as we evaluate our offerings.Regarding breakfast, we strive to provide a variety of high-quality options to satisfy our guests' tastes. However, we acknowledge that there may have been some room for improvement during your stay. We will review our breakfast selection and make adjustments as necessary to ensure a better experience for future guests.Furthermore, we apologize if you felt that the pricing was not in line with the quality of the accommodations and services provided. We take pride in offering value for money and a comfortable stay, and we will work to address any concerns related to pricing and the overall maintenance of our facilities.Thank you again for your feedback. We appreciate your honesty and will use it to improve our services and offerings. We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable stay.Assistant manager——Sam Jia
Pengguna Tetamu
Bilik queen mewah
Menginap pada Jun 2024
Keluarga
4 ulasan
4.5/5
Hebat
Disiarkan pada 30 Jul 2024
First impression of the hotel was good. We stayed at 25th floor, So that the room is bigger than others.
The reason we choose this hotel because It has a swimming pool. So, after checking in, I went to check the pool. I was shocked to see so many people there. It turned out there was a swimming lesson with 6 instructors and twenty something students. The lesson is running from 9am to 8.30pm. ( pool is closed at 9.30 and only 4 line.) I was very disappointed, therefore I called the duty manager and told him the issue. Soon after, the front seat manager Mr Li came to my room with apologetic attitude. Even though he couldn't resolved the issue, we felt that it was out of his hand. Food at fifth floor was so so. Breakfast has a lot of room to improve. If you want to relax in the pool. Don't go there. Otherwise it is a good choice to have a peaceful sleep.
Terjemah
Jawapan daripada Pihak Penginapan: Thank you for sharing your experience with us. We are glad to hear that your first impression of the hotel was positive, and that you appreciated the spaciousness of your room on the 25th floor. We understand that the swimming pool situation may have been disappointing for you, and we apologize for any inconvenience this may have caused.It's true that the hotel does offer swimming lessons, and we appreciate your bringing this to our attention. We understand that it may have impacted your ability to enjoy the pool as you had hoped. Rest assured, we have taken note of your feedback and will consider ways to better manage the use of the pool during these types of events in the future.Regarding the food on the fifth floor, we apologize if it did not meet your expectations. We are always looking for ways to improve our dining options, and your feedback is valuable to us. We will work to make changes to our breakfast offerings to better serve our guests.We are glad to hear that despite the issue with the pool, you still found the hotel to be a good choice for a peaceful sleep. We strive to provide a comfortable and relaxing environment for all of our guests, and we appreciate your understanding in this matter.Thank you again for your feedback, and we hope to have the opportunity to welcome you back to our hotel in the future. Assistant Manager---Sam
파란꽃
Bilik Kembar Utama
Menginap pada Feb 2024
Bisnes
5 ulasan
5.0/5
Luar Biasa
Disiarkan pada 25 Mac 2024
An extra stay was surely an enjoyable one. Thank you all. See you afain
Terjemah
Jawapan daripada Pihak Penginapan: Dear guests, Hello! Taking care of you as a family is our tenet. We are very happy that you can leave a good impression in the hotel. Your comments are as warm as sunshine. We will continue to work hard to forge ahead and create a better experience for you, look forward to your next visit! Assistant manager——Steven
Pengguna Tetamu
Bilik Double Eksekutif
Menginap pada Sep 2023
Pasangan
16 ulasan
3.5/5
Disiarkan pada 28 Okt 2023
we bought rooms on club floor expecting to use Executive Lounge, but it was closed for personal use by the owner of the hotel. Then they should not sell club floor room. The rooms we stay also smell bad cigarettes and air condition is too warm and cannot adjust. Very bad stay. Good only the hotel restaurant, Blue Diamond Cafe, good food and good service.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Guest, Thank you for your review! We are sorry for your unpleasant experience during your stay at the hotel. Your valuable comments are very important to us, we have put forward your views to the relevant departments to improve the quality of service. If you come here next time, I hope you can book this hotel again and give us a chance to apologize. We look forward to seeing you again!
Jawapan daripada Pihak Penginapan: 尊敬的客人,非常感謝您給予我們如此高的評價以及對酒店全方位的認可!能讓您擁有非凡的入住體驗,感受到五星級的品質服務,是我們一直以來努力追求的目標。安妮為您送上小禮品,希望能給您的旅程增添一份小驚喜,很開心她的舉動得到了您的肯定。我們深知,每一個細節都關乎您的入住感受,無論是温馨迎賓、細緻客房服務,還是豐富美味的餐飲、優越的地理位置和停車環境,我們都希望做到盡善盡美。期待您再次下榻,我們會以更優質的服務,讓您的每次入住都如這般完美!培訓員——馮佳佳
Jawapan daripada Pihak Penginapan: 尊敬的客人,您的細緻好評猶如璀璨星光,照亮了我們前行的道路!能得到您全方位的認可,我們深感榮幸。酒店絕佳的地理位置,精緻的大堂裝修,以及楊晨和全體工作人員的熱情服務,都是我們用心經營的成果。客房的舒適體驗與豐富餐飲,更是我們對您的誠摯款待。期待您再次光臨,我們將始終秉持初心,為您打造無與倫比的住宿體驗。大堂副理 —— 孫勝鵬
Jawapan daripada Pihak Penginapan: 尊敬的客人,非常感謝您對酒店服務的高度認可與喜愛。能讓您感受到我們的熱情周到,並在入住期間體驗愉快、有賓至如歸的感覺,是我們全體員工的榮幸。小蕊以及客房服務人員的工作得到您的肯定,激勵着我們繼續保持優質服務。我們也很高興房間的床墊、淋浴設施以及大廳香氛都符合您的心意。我們會一如既往地用心服務,不斷提升品質,期待您的再次光臨,為您帶來更多美好的體驗。培訓員——馮佳佳
Pengguna Tetamu
Bilik Queen Premier
Menginap pada Jan 2025
Melancong bersama rakan
2 ulasan
5.0/5
Luar Biasa
Disiarkan pada 19 Feb 2025
安妮服務真的好貼心,入住就送歡迎水果,房間佈置乾淨整潔,設施維護得好,住得安心又舒心,滿分好評!
Terjemah
Jawapan daripada Pihak Penginapan: 尊敬的貴賓:看到您給出的滿分好評,我們滿心激動,誠摯感謝您對酒店的喜愛,尤其感恩您對安妮貼心服務的肯定!安妮始終將 “讓賓客賓至如歸” 銘記於心,入住時送上精心準備的歡迎水果,衹為第一時間為您遞上温暖。這份細膩關懷,是我們酒店人文精神的生動縮影。同時,客房團隊也備受鼓舞,知曉您滿意房間的乾淨整潔與設施良好維護,背後是他們日復一日的嚴謹清掃、細緻排查,確保每一處細節都經得起考驗,讓您住得安心。期待您的下次光臨!培訓員——馮佳佳
Jawapan daripada Pihak Penginapan: 非常感謝您的多次選擇與高度評價!博源豪生酒店始終致力於為您提供優雅、高端的住宿體驗。您的肯定是我們不斷進步的動力,尤其是前台張子怡女士的熱情服務,讓我們倍感榮幸。我們將繼續提升設施與服務,保持與時俱進,確保每位賓客都能享受到五星級的尊貴體驗。期待再次為您服務,祝您旅途愉快!大堂副理——賈納文
Jawapan daripada Pihak Penginapan: 尊敬的客人,非常感謝您給予我們博源豪生酒店如此高的評價和寶貴的五星好評!能讓您在踏入酒店的瞬間就感受到家的温暖,消除旅途的疲憊,這是我們最大的心願。柴亮能以熱情的笑容和親切的問候給您留下深刻的印象,我們為他感到驕傲。您的認可對我們來説意義非凡,激勵着我們繼續保持並不斷提升服務品質。我們會一如既往地用心服務每一位客人,期待您再次選擇我們酒店,我們將為您帶來更多美好的入住體驗!培訓員——馮佳佳
Pengguna Tetamu
Bilik Queen Premier
Menginap pada Jan 2025
Solo
1 ulasan
5.0/5
Luar Biasa
Disiarkan pada 24 Feb 2025
工作人員楊晨的服務態度非常好,不僅熱情周到,面帶微笑而且非常細心,為我提供了很好的服務體驗。
Terjemah
Jawapan daripada Pihak Penginapan: 尊敬的客人,非常感謝您對工作人員楊晨的高度讚揚。他能夠以熱情周到、細心且面帶微笑的服務,為您帶來良好的體驗,這正是我們一直所倡導和追求的服務標準。您的認可不僅是對楊晨個人工作的肯定,更是對我們整個酒店服務團隊的激勵。我們會繼續保持並不斷提升服務質量,致力於為每一位客人打造更優質、更貼心的服務,期待您再次選擇我們酒店,享受更美好的入住時光。培訓員——馮佳佳
Jawapan daripada Pihak Penginapan: 非常感謝您對我們酒店的高度評價,我們深感榮幸能為您帶來如此完美的入住體驗。得知您對大堂的温馨雅緻、前台的熱情服務、房間的精巧佈置以及餐飲的美味豐富都感到滿意,我們感到無比欣慰。特別是楊晨員工的表現,能給您留下深刻的印象,更是對我們服務的肯定。我們會繼續致力於提升服務品質,為您提供更加貼心、舒適、便捷的住宿體驗。期待您再次光臨,祝您一切順利!大堂副理——賈納文
Jawapan daripada Pihak Penginapan: 非常感謝您對我們酒店服務的認可,感謝您對張子怡的稱讚以及對我們酒店的認可!張子怡一直以來都秉持着熱情、專業的服務態度,用心對待每一位賓客,您提到的這些點滴,正是她日常工作的真實寫照。能讓您擁有超棒的入住體驗,我們深感榮幸。同時,這也激勵着全體員工繼續努力,不斷提升服務品質。期待您的再次光臨,我們定會一如既往地為您提供細緻周到的服務,讓您每次入住都能滿意舒心。培訓員——馮佳佳
Pengguna Tetamu
Bilik Queen Premier
Menginap pada Jan 2025
Bisnes
5 ulasan
4.8/5
Menakjubkan
Disiarkan pada 12 Feb 2025
這家酒店的地理位置非常好,交通非常便利,前台張子怡熱情周到
Terjemah
Jawapan daripada Pihak Penginapan: 尊敬的客人,非常感謝您對我們酒店的高度評價!很高興酒店優越的地理位置和便利的交通能為您的出行帶來方便,這也是我們選址時重點考慮的因素。同時,張子怡能以熱情周到的服務給您留下深刻印象,更是我們的榮幸。您的認可就是對我們最大的鼓勵,我們會繼續努力,不斷提升服務品質,期待您的再次光臨,為您帶來更優質的入住體驗!大堂副理 —— 孫勝鵬
Jawapan daripada Pihak Penginapan: 前台劉媛媛以其專業的素養和高效的工作態度,迅速為您辦理入住手續,同時提供周到細緻的服務,讓您感受到賓至如歸的温暖。房間設計寬敞明亮,佈置得既温馨又雅緻,營造出一種家的感覺。床品柔軟舒適,確保您能夠擁有一夜好眠,為第二天的行程注入滿滿活力。酒店周邊環境安靜優美,綠樹成蔭,鳥語花香,彷彿置身於世外桃源之中。這樣的環境不僅讓您在閑暇時能夠盡享舒適與愜意,還能為您的旅行增添一份別樣的風情。大堂副理——孫勝鵬