I arrived after a long 11 hour drive. Front desk staff were friendly and accommodating. After getting to my room and wanting to just wash my face the hand towel and face cloth were stained. One with a drop of what looked like blood and the other makeup. Not sure if they were washed or not. But why leave stained towels anyway! Next, the heater would not shut off even though I had it on auto. I was up at least 3 times throughout the night to shut it off. Then, as I was getting ready to leave, I was straightening the bed covers and I found a wadded up string of black hair in the sheets ( I have short grey hair). I have stayed several times at this same hotel for many years. I cannot tell you how disgusted and disappointed I was.
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