Hotel 5 Bintang Terbaik di Orlando

Comfortable clean room Had great time by pool with pool service prompt. That I loved. Would have liked pool to be heated. It was cold

Our family booked a AAA vacation package purchasing multi day Universal park passes plus a weeklong hotel stay at this deluxe, Italian-themed resort. We would book here again in a heartbeat! From the moment we arrived at the hotel, every team member went out of their way to make us feel happy and welcomed. We booked a club room, which is located in the section very near the club lounge, the laundry room “lavandería”, and both the Villa and Beach pools. All the accommodations were great: the beds were super comfortable, the bathroom was huge and modern, the pools were gorgeous and big enough to not feel cramped, and the staff everywhere was super helpful. In particular, Allie at the club lounge was incredibly attentive and social; we enjoyed talking with her each time we saw her. Gilberto was the very friendly and approachable concierge person in the main lobby who came right up to us to make sure we were alright. And Sara was a poolside server who was just the most prompt and professional waiter we’d ever had; she handled her entire section of customers just wonderfully. I’m sorry I didn’t catch the names of so many other nice folks that attended to us, but they included the handsome older gentleman that we also encountered in the club lounge, and the woman in the inside souvenir shop who gave us advice about where to find a particular item. We have stayed at several deluxe Disney properties, and it was remarkable to consistently encounter such hospitality at every point of our stay. The other thing that we found really helpful was that you could text the concierge team with any questions or requests. We ended up using that feature a lot, and it helped us to plan our day and meals. The team of folks promptly answered us each time, it was awesome to not have to call or walk down to the lobby every time we had a small question. I recommend that those who are considering booking here choose a club room if you can, so you have access to the exclusive club lounge, which serves full breakfast and dinner options (not just small hors d’oevres). This is a big difference from comparable deluxe resorts which mainly serve small snacks versus actually meal-sized proteins, vegetables and starches. So if you wanted to have a nice dinner in the club versus go to a full service restaurant, you could absolutely do so here.

Perkhidmatan terbaik diberikan kepada diri saya dan keluarga saya. Saya pasti akan menempah dengan hotel ini lagi untuk penginapan akan datang.

Very disappointing and far below the usual standard of the Ritz Carlton. Check in took a very long time, none of our benefits were applied. This wouldn’t usually be a problem except we had a 2 year old with us. No acknowledgement of him until another very sweet lady saw my frustration and the long wait and made polite conversation and also gave him a teddy bear which he loved. When I asked if we could upgrade our room for more space, lady at front desk told me they only had a presidential suite left for an extra $6K a night if I wanted more space. The hotel was empty!! Rooms very very shabby and dilapidated, first room the carpet was coming up and stank of damp. The air con vents were mouldy. Not sure why we were put on the 10th floor miles away from the elevator and at least a 10 min walk to the pool when the hotel was empty… completely inappropriate for a toddler who could climb over the balcony if they wished. When I complained about this, the front desk didn’t acknowledge it. She didn’t have a great attitude and just asked if I had unpacked (obviously not I came straight back to move rooms) she was very unhelpful and made it very awkward. Second room better but bath tub scuffed and cracked and dirty. Housekeeping after this however were absolutely exceptional. The biggest problem here is that there is no soundproofing whatsoever, kept awake all night by hearing doors shutting in the hallway and people walking around above. Marketed as a family friendly resort but far from it, mostly people attending conferences and sitting around the pool on laptops. JW Marriott far nicer interior/hallway and we had more fun at their lazy river style pool. Service improved during our stay, and on the whole was good, they did call to check in which was a nice touch. Maybe things would have got better if we stayed longer but we actually checked out a day early knowing that our final night was non-refundable. Granted our flight home was cancelled but we had the choice to leave early or stay longer at the hotel and we chose to leave! Ultimately it doesn’t matter what the hotel is like if nobody is getting a good nights sleep. To be honest, we felt completely ripped off and wish we had gone back to the Ritz Carlton Sarasota which we absolutely love. Was considering booking the new Ritz Carlton cruise but now I probably won’t bother. I have never had such an uncomfortable check in experience at a hotel. It’s a far cry from the Four Seasons where we stayed at the beginning of our vacation..

Apabila anda menginap di pangsapuri ini di Orlando, anda akan berada di tasik, dalam lingkungan 5 minit memandu dari Aquatica dan Pusat Konvensyen Orange County. Pangsapuri mesra keluarga ini berada 6.5 km dari Universal Orlando Resort™ dan 7 km dari Pusat Beli-belah Florida.Jangan ketinggalan menikmati begitu banyak peluang rekreasi yang disediakan, termasuk taman air percuma, kolam renang terbuka dan kolam renang tertutup. Kemudahan tambahan di pangsapuri ini termasuklah akses Internet wayarles percuma, perkhidmatan rencam dan televisyen di ruang bersama.Kemudahan yang ditampilkan adalah termasuk akses Internet (berwayar) kelajuan tinggi percuma, daftar keluar ekspres dan perkhidmatan pencucian kering/dobi. Tempat letak kenderaan sendiri percuma terdapat di tapak hartanah.Selesakan diri anda dalam pangsapuri yang dihias secara berasingan ini, menampilkan sebuah dapur dengan sebuah peti sejuk/penyejuk beku saiz penuh serta sebuah ketuhar. Terdapat balkoni atau laman dalam persendirian.Akses Internet berwayar dan wayarles adalah percuma, di samping Televisyen pintar 60 inci dengan rancangan kabel sebagai hiburan.Kemudahan termasuk sebuah peti besi dan sebuah meja serta anda juga boleh memohon sebuah katil bayi/kot.

Dengan penginapan di The Ritz-Carlton Residences Orlando, Grande Lakes di Orlando, anda akan berada dalam lingkungan 10 minit memandu dari Aquatica dan Pusat Beli-belah Florida. Hotel mewah ini berada 5.9 km dari Pusat Konvensyen Orange County dan 7.7 km dari The Wheel at ICON Park™.Gunakan peluang rekreasi yang ditawarkan, termasuk kolam renang terbuka dan basikal sewa. Hotel ini juga menampilkan akses Internet wayarles (surcaj), bilik arked/permainan dan kedai hadiah atau gerai surat khabar.Di The Ritz-Carlton Residences Orlando, Grande Lakes, nikmati sajian yang memuaskan di restoran.Akhiri hari anda dengan menikmati minuman di bar/ruang istirahat. Sarapan disediakan dengan dikenakan bayaran.Kemudahan yang ditampilkan adalah termasuk Perkhidmatan ATM/perbankan, lif dan dispenser air.

Hotel is going under summer innovation so 100% is that to be expected however it was an overall good experience and I would definitely recommend staying there especially if you want to go to SeaWorld I was there for a conference facilities were good

The resort was clean and had security! The only thing is that there are renovations going on so my balcony view was bad and you were woken to machines working nearby!

Double trees always a nice hotel to stay at and the free cookies and check in or whenever you ask are always a delightful treat. For this day we found that there was really nothing around the hotel itself as far as other restaurant choices although it’s very close to universal and they have a shuttle bus which was convenient, we ended up moving to a location nearby that had many more restaurants around, the rooms were clean the pool areas. Nice the restaurants food was good although a little pricey if you would like to use the pool areas, I think this could be an excellent choice.

This resort is absolutely amazing from the staff to the amenities. I felt very comfortable here as a first-time solo traveler. I received daily text messages from staff checking in on me which I appreciated so much. I loved it there. Definitely my go to hotel for each time I visit Orlando!