Very disappointed with the accommodation, the most disappointing of the entire trip to Japan. Firstly, cleanliness was lacking; the sofa in the room was very dirty and old, with obvious stains. Secondly, there were stains on the toilet seat. Thirdly, the room was much smaller than described. Comparable rooms in Kyoto had space to unpack luggage, but this hotel did not. Fourthly, the female staff at the hotel reception (more than one) were extremely arrogant and rude. During check-in, they were indifferent, although polite in language, their attitude was evident. As there was a welcome drink upon check-in, it required exchanging a coin at the front desk. However, no one informed me how to exchange it, just said to use the coin, so I naturally assumed that a staff member would collect the coin. After waiting, I found the bar completely empty. Reluctantly, I had to return to the front desk to inquire. At that time, the front desk staff looked at me with disdain and told me to insert the coin into a machine there to get the drink. Their tone and expression made me very uncomfortable, and they couldn't even bother to point out the location of the machine to me, which is surprising in Japan. I originally booked the Royal Park Hotel in Kyoto for June, but now it seems better to cancel. Who wants to spend money to be at the mercy of others and stay in unpleasant rooms? PS: The two male staff members I encountered were relatively friendly.
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