The Park Front Hotel at Universal Studios Japan

Saya baru-baru ini menginap di Hotel Park Front bersama anak lelaki saya yang berumur 12 tahun selama tiga hari dua malam semasa melawat Universal Studios Jepun. Lokasinya hebat-betul-betul di seberang taman, menjadikannya sangat mudah. Kawasan sekitar mempunyai pusat membeli-belah dengan pelbagai pilihan tempat makan dan hiburan malam yang meriah, jadi anda tidak akan tersesat. Walaupun hotel ini mempunyai reka bentuk klasik yang lebih lama, ia bersih dan menawarkan bilik yang luas pada harga yang berpatutan. Saya sangat mengesyorkannya untuk keluarga yang merancang untuk melawat USJ, kerana ia menjimatkan kerumitan perjalanan jauh selepas penat seharian di taman tema. Kakitangannya ramah, walaupun saya tidak banyak berinteraksi dengan mereka. Bufet sarapan pagi adalah lazat dengan pilihan yang baik, tetapi terdapat banyak pilihan tempat makan berdekatan, termasuk Tully's Cafe dan McDonald's, jadi pertimbangkan untuk menjimatkan wang dengan makan di luar. Secara keseluruhan, pilihan yang mantap untuk keluarga, terutamanya memandangkan harga yang berpatutan untuk penginapan yang selesa!

I recently stayed at this hotel in Osaka and, while the property itself is commendable, I had a very disappointing experience with a front desk staff member named Sears. When I politely asked to borrow a pen to sign some paperwork, rather than assisting me in a courteous manner, she reacted with clear irritation, rolling her eyes and displaying a lack of professionalism. This behavior continued when I asked her a few questions, and it was evident that she had no intention of providing the friendly service one would expect from a hotel of this quality. It was disheartening to witness her treating not only myself but also other guests in a similar disrespectful manner during checkin. This experience significantly tarnished an otherwise enjoyable trip. I strongly urge management to address this issue as customer service should reflect the high standards of the hotel. Unfortunately, this was one of the worst front desk experiences I've encountered. I hope future guests do not have to deal with similar treatment.

I stayed here in 2017 and it was wonderful experience however this time in 2025 all the facilities seems to be exactly the same back in 2017 now just feels old and room wasn’t exactly tidy even abit dusty around the corners. Bathroom is clean. Breakfast wasn’t as nice as i remembered. Overall it’s good as you paid for the location and nice staff members.