Hotel Konohana Ward di Osaka

Conveniently located within the USJ Citywalk, this hotel was a great value for my money. I liked that I could grab food before and after my park visit without needing to walk too far. It's also steps away from Universal City Station, so you can easily take the subway to other spots in Osaka. Don't forget to grab your station stamp as a free souvenir. The staff were very friendly and allowed me to store my luggage after checking out so I could go shopping before my flight back to Shenzhen. The only downside is that the in-house onsen doesn't allow tattoos, and mine are too big to cover. Did I mention the cool hotel views? Definitely my favorite view next to the Disney hotel a few days prior. Thank you for the comfortable stay!

What more could a theme park enthusiast like me ask for? I have the most perfect view of Super Nintendo world and it is just outside my room’s window! Night view aside, the hotel offers a wide array of services, and there is even a public hot spring for their guests to enjoy! Imagine this, after having to queue for hours for the rides at USJ, soaking in the hot spring is the perfect way to end your day. Furthermore for those of you who have missed a couple of merchandise at USJ, fret not, as right at the hotel lobby there’s a USJ store as well! Not to mention, the staff is extremely helpful and friendly which really makes the whole experience a memorable one. Will definitely be back when I’m visiting USJ for my next vacation.

⭐⭐⭐⭐⭐ Exemplary Service and Convenience! Our stay at Oriental Hotel Universal City was perfection. The seamless check-in process and warm welcome set the tone for an incredible stay. The hotel's direct access to Universal Studios Japan was a major plus. The exquisite dining options and impeccable amenities made us feel pampered throughout.

First off, this is not a 4 star hotel. The hotel lobby LOOKS like it would be 4 star, but I’d say this is 3 or possibly 3.5 at most. The good: It is situated directly across the USJ entrance. Short walk to and from the park, and if you have a park view room you have a great look at the park and all the people lining up at 6 am to get into the park. You also get discounts at the Wolfgang Puck downstairs in the building. The bad: 1. Luggage forwarding is from 9 am to 1 pm. We had to check out the next day at 630 am, and had gone to the park the day before where we purchased tons of merch for the kids and friends back home, but were stuck not being able to use the hotels service for luggage transfer. For comparison, the Keihan hotel next door had luggage service available in the evening, but only offered it to their own guests. The Hotel Kintetsu nearby also offered evening luggage transfer. All the Lawson convenience stores nearby also had the service available (which is what we used). But the so called premier USJ hotel near the park entrance? You get the ridiculous 4 hour window from 9 am to 1 pm. Do better Park Front. 2) The best room looked like a cheap Vegas room. There was a sofa much too small for the size of the room, a small table, and a whole lot of empty space for… not sure, actually. No iron in the room. The mini fridge worked great, so there’s that I guess. Also, no drawers or dressers, which would have been great filler for all that empty space above. 3) Laundry service was suboptimal and somewhat embarrassing. They provided a small laundry bag in the room, and when I called to request the service was first told to use the coin laundry on the floor. As I had a busy day ahead and didn’t want to waste time with that (also there is ONE machine that washes and dries on each floor), they instructed me to bring my laundry down to the lobby (!!!). At the lobby, they then asked me to take out each item so they can see it and itemize them. This is after I filled out the form indicating what I was including in the bag. But I guess it would be better for me to take out each item in front of guests checking in and walking through the lobby so they can confirm? Maybe the other hotels I stayed at in Tokyo and Kyoto did it incorrectly when they had someone came to my room, picked up my laundry and form, and then dropped it off in my room when done. Also, they ended up not wanting to wash some of my wife’s undergarments because they were afraid they would damage it since had lace (assumption on my end, not sure why else, really). 4) Leaving the hotel the first day, the front desk assisted in getting a taxi, and directed me to the 2nd floor where a car drove up to get us (this was good). On the day of checkout we called an Uber Taxi and waited in the exact same spot, only for someone to tell us we were not at the taxi pickup spot, and had to go out to the side in front of… Hotel Keihan to get the cab. Silly us for thinking we would get a ride a) in front of our hotel signage and b) in the same location we got a cab a couple days prior (albeit with the hotel’s assistance). 5) Check in experience: when we got in, there were staff members running around with luggage. Thinking they would help us with ours (spoilers: they didn’t), we were instead told to bring our own bags upstairs to the 3rd floor. After checking in, we were told to bring our own baggage to the room. Even the Disney resort took care of that for us. In retrospect this was a harbinger of what was to come. Maybe we expected too much, as prior to this stay we were at the Bellustar in Tokyo, Garrya Niko Castle in Kyoto, and Disney’s Hotel Miracasta. The stay could have been so much better if we didn’t feel that, for a supposed 4 star premier hotel, we expected the same level of service and amenities.

Hotel Kintetsu is located in the heart of City Walk and next to USJ. Seriously convenient. City Walk is a 5F worth of F&B, fashion boutique, and convenient stores. You can max your day out at USJ and come out to have a meal at City Walk before heading back to the hotel. For staying at Hotel Kintetsu, we were given small USJ coin pouches. You can show them at GAP boutique and get free embroidery on your clothes.

The hotel is near the Universal Studio Japan, Sakurajima station, Zepp Osaka Bayside, Lawson and 711 convinient store. The check in and check out is smooth and fast. The breakfast is great, so with the kitchen staff, very polite and friendly. Lots of amenities (no coffee and mineral water though). The kitchen staff were kind but the front desk enployees rarely smile and one of the front lady is a little rude. The 2nd parking cost us only 1000 yen (cheaper compared to other hotel's parking fee) and is safe but took 15 minutes to walk back in the hotel. Our room is spacious and clean, with separate bath and toilet. The bathtub is big and spacious with good water pressure. The airconditioning is not centralized so we can control the room temperature which is a good thing. Not so soundproof, we can hear noises from the hallway. Overall it's a pleasant stay. Will book again.

Walking distance to USJ and hotel is just next to station. Room is a little cramped with our big luggages but overall the space is well-utilised. We really enjoyed the spa and the food at the restaurant was awesome! Staff were friendly and efficient at check-in and check-out.

一泊二食付きの本館ツインのプランで宿泊しました。 先ず、夕日百選に選ばれた夕日、とても綺麗でした。 また夜も星空が綺麗でした。 なかなか旅行に行くには勇気の居るご時世ですが、近場で旅行気分を、味わえました。 宿泊した本館ツインですが、それなりに年数が経過している様で、一部壁紙の痛みが見受けられましたが、清掃状態は悪く無く、不快感は有りませんでした。 舞洲キッチンの食事ですが、夕食のコース、朝食のバイキング共に美味しく頂きました。 朝食のバイキングのメニューに「どて焼き」が有ったのが大阪感を出してるなと思いつつ、結構頂きました。 スタッフの方々の対応も、不快感や不満点は無く、今回の利用に関しての評価は4としました。 本当なら5でも良いかとは思いましたが、部屋の壁紙の痛みや、本館の車寄せの高い場所の埃が見受けられ、敢えて厳しく評価して4とさせて頂いています。 また機会があれば、別館ネストやログハウスも利用したいと思います。

This place exceeded all our expectations! At first, we were just happy to have a place to spend the night so close to Universal Studios Japan without breaking the bank. But once we got there, it was clear that there was so much more than just proximity to USJ. The staff was welcoming, friendly, and extremely helpful. They spoke superb English, too! It's a hostel so you can get towels for a small fee, you share showers and bathrooms, you take care of your own linen when you arrive and upon leaving, etc.---the usual stuff, which is explained very clearly. They also have a vending machine with cold drinks on the ground floor. Our room was HUGE. We had a private room with bunk beds for just me and my 8-year-old, but there could have been room for at least three other people (a huge difference from our tiny hotel room in Shinjuku). The beds and pillows were very comfortable, and a perfect place to get some rest after spending a whole day on your feet. The play area on the ground floor was quite loud when we checked in, with kids running everywhere. Still, we couldn't hear them from our room upstairs. At any rate, quiet hours start at 10 pm. Every resident there seemed very nice when sharing space around the sinks, and my kid and I felt very safe using the shared showers and bathrooms. We got 1.5-day tickets to USJ so we only stayed one night. We checked out on our own (very) early the next morning and, again, all the instructions were very easy to follow. I just wish I got to say ”bye” to the staff person who greeted us the night before. He was delightful and I wish him well!

Semasa mendaftar masuk, saya sangat gembira dapat memandu ke bilik konsep di mana saya biasanya tidak dapat tinggal dengan peningkatan yang murah. Kami sangat berpuas hati dengan bilik dan kemudahan yang besar. Senang sekali melihat panorama taman dari tingkap! Bagaimanapun, pancurannya agak sukar untuk digunakan. Tetapi secara keseluruhan saya sangat gembira!