Hotel berhampiran Shinsaibashisuji di Osaka

The location is unbeatable, multiple convenience stores around, 7-10min walk to Dotonburi and various stations, lots of restaurants and quiet streets at night time. The hotel also has a cafeteria with free tea, water, melon soda, coca cola and other refreshments that are available 24/7. The room itself is simple but very comfortable and has everything you could need. Rooms are cleaned daily and amenities replenished too, even if you opt out of cleaning by sticking a ”Do not clean” magnet on the door, they then put everything in a bag and hang it on the handle. The staff is mostly professional, speak decent English and the check-in/out process was easy. Where it loses points is due to the following: On one of our big days out exploring, we came back to the hotel at around 8PM. The Front Lobby was filled with a big and disorganised Chinese group/family of 12-16 people who were scattered throughout the lobby. They did not all have a hotel key card, I know this because there was an employee by the escalator using his key on the elevator to send up them to their rooms. So my girlfriend and I got our keys out, got to the front of the other elevator and showed our cards as a way of gesturing if we could go up. The employee rejected us and we got the idea that we had to wait. Now I don't know about you, but I don't see why I need to wait for something that isn't my problem. Their lobby was littered and the tourists were being loud and screaming at eachother from across the room. We were not going to wait. Line them up in front of one elevator and use the other one for people who are entering and exiting, and if no one is entering and exiting, then let them use both elevators. Such unprofessionalism. We decided to leave and go for a walk and kill time at the local convienience store, but it definitely ruined our day and experience with the hotel. Another reason is I asked if they could make a restaurant reservation on my behalf, the bird cafe that I wanted to go to had a registration and booking process that was not friendly for tourists. It required me to write my Japanese Name for some reason, as well as phone number. The hotel said they could not make such reservations for me. I ended up walking in and was lucky it was a weekday and it wasn't as packed. Also be sure to check how many adults is listed on the room you plan to book, I didn't check properly and mine said 1 Adult, even though it fits 2 and the amenities were stocked for 2, this mistake of mine cost me 14,000yen (2000yen a day) because I had my girlfriend with me.

Exceptional service - the front desk helped me to arrange taxi to the airport and it was not easy because they were fully booked. The person tried many times and finally found a taxi for us, much to our relief. The front desk is trained to ask all the right questions, staying calm. They also helped to receive my transferred luggage from another hotel. All timely and accurately. It deserved a 6 star for such exceptional service. The hotel ambience has a calming effect as it is dark but lighted on the areas that you need to see. We have no problem even though some people commented on it. Great location Room size is comfortable and considered a fair size, in fact, slightly larger and well planned. Breakfast has a good spread. Think it is great to open at 6.30 am as it gives maximum time to have an early start. Highly recommended for couple and families.

Very good experience , convenient to go to shopping ,drink, eat all the shop is near by hotel, the room bed is very comfortable, ,the room is same the all Osaka hotel is little small, but ok , im enjoying this hotel , next time , im same to choose this hotel , is wonderful 💯💯💯

Hotel Hillary Shinsaibashi - Great location as very close to Dohtonburi, Shinsaibashi Metro train stop (around 8 mins walk), We booked family room with 2 x Double beds for a family of 4 (2A & 2C). (Biggest on the floor based on their floor plan) Rooms looks quite modern but just lack some space for luggage. However still considered as decent for Osaka compared to our last visit 5 years ago in Airbnb. Room is clean, amenities provided, bathrobe and towels also provided. Room cleaning not included and comes at an extra cost, however they will still come and replace the bin, towel and bathrobe fresh everyday as required. Will definitely consider to stay in this hotel again and will recommend this hotel to friends and family.

Great location. Very near to Dotonburi as well as the Nipponbashi Station. The staff was helpful and mindful. The room was bigger than expectation. Overall was satisfying during the stay of 4 nights.

Location wise pretty good as it was a good walking distance from Dotonbori! (glico man) But roads below were very noisy and there were ambulance every night which u can clearly hear, not the cleanest street below as well but no complaints otherwise

Never go wrong with Nikko hotel whenever you are going to Osaka … this is our third times with Nikko hotel, Osaka! Room is well equipped comes with everything h need hair dryer, safe box , small fridge, water heater and basic amenities. I particularly love the skin care provided trying to buy it but in vain…

Prime location. Located at Namba Station (Exit B21) with 2 way escalator. Came in from Kyoto and it was definitely easy to move the luggage on the escalators compared to carrying up the stairs. Nankai Railway also within a 6mins walk, also allow easy access to reach airport from hotel. Room is large for Japan's expectation. My family were quite shocked with the spacious room as our previous trips to Japan booked at the similar pricing only allow a portion of the room size. Breakfast is decent but 5 nights in, we got sick of the options. Only changes made to the mains (pasta/noodle). Others like takoyaki, is a staple since its japan. Hotel can get pretty crowded, so breakfast can queue up long line. Front desk is hard to communicate with, as per mentioned. I booked 4 rooms under my name for my group of 11 pax. In the noon when we reached from kyoto, the front desk lady (who speaks english) told us the bookings are confirmed but the rooms are not ready so we left our luggages with the hotel. We returned at night to 2 japanese guy whom speaks no english. When we tried to help after waiting for close to 15minutes, we were shush because they got confused of my booking (1 quad, 1 triple, 1 double, 1 twin room) Select Rooms

This hotel, MYSTAY, was okay, but they could improve in their cleaning and facilities. They would have more potential if they had room services and professional cleaners for their rooms. This is because when we got our hotel room, they had a left over shoe box behind the door from the last costumer and it gave us a bad impression of the hotel.

Better than my expectations, clean room and nice area. Nearby metro, just one minute walk. 7/11 just around a corner. Will be back again