Hotel berhampiran Jouw Marktkraam Oss, Oss

Stayed for four nights Lovely room with everything needed for our stay, good use of the space re “wardrobe” for hanging up clothes. Loved the shower and that there were two options. The walk in aspect was ideal for those with mobility issues. The breakfast options were fab especially the sugar bread and marzipan bread. Evening meals were also reasonable especially after a long journey. Overall the staff were lovely from the kitchen to the reception.

Останавливались в этом отеле во время автобусного тура на 2 ночи. Это не обычный отель, а загородный комплекс в лесу с фермой, конюшней, От Амстердама, конечно, далековато ( около 100 км), но, вспоминая отель, в котором останавливалась в Амстердаме когда-то (чемодан в номер не поместился), и то, что мы были в самый высокий сезон, претензий к организаторам тура нет. В этом отеле хорошо бы остановиться дня на 3, взять велосипед, поездить по окрестным деревушкам ( в Голландии заслуживает внимания каждая деревенька и городок). Но нам пришлось довольствоваться лишь ночлегом - поздно приезжали и рано выезжали. Номера просторные, при заезде было 2 бутылки воды, есть капсульная кофеварка (не довелось воспользоваться). Постель удобная, белоснежная. Завтрак со свежевыжатым апельсиновым соком, вкусной выпечкой - достойный. Также в отеле можно поужинать, есть бар, большая парковка. Отель рекомендую при путешествии на авто, но, конечно, не для остановки с целью осмотра Амстердама или Кекенхофа.

(in english since its understood by a larger audience). For a 4* hotel beds with deep holes in them are simply not acceptable (see photos) . Especially not when the hotel is advertising with their excellent bed quality and even offers to buy the beds with a brochure placed in the bedroom. What a laugh we had... We discovered late at night once in the bed about the bedstate (we came back from going out) so we didnt want to go to the desk again and change rooms. Wish we did in the end because we both slept very bad and woke up tired with backpains (which I dont have anymore since a long time now). By checking out I was asked about my experience so I gave my opinion. (which I would have done anyway). I was asked why I didnt tell about it straight away so I explained we went out etc and said that these beds are just unacceptable and therefor I ask at least part of our money back. Just be realistic: in a hotel the bed is one of the most important aspects of a stay. She couldnt refund anything she said. I asked for her manager for which she replied that she was the manager. I still had to wait and saw her talking to another employee which I think is real manager (lying) . After she offered an upgrade for my next stay which will ofcourse not take place. Since no refund would take place I told her I will write a review instead. Not for not getting a refund, but for the fact that this unacceptable fact was not compensated by my satisfaction. To be honest I dont see any other way they could have compensated other than making a refund anyway. Good luck with your policies and bad beds. I hope people serve themselves better than choosing your fletcher hotel.

What a great hotel ! Excellent staff , accommodation and dining . By far the best hotel I have stayed in in the Netherlands - and I have stayed in a few . All of the staff I met were at the top of their game and were ultra polite , smart and helpful . Brilliant teamwork .

Arrived at 2130hrs - hotel had overbooked. Only room they had free had broken air conditioning, tv not working, broken wardrobe and nowhere to hang my suit, and they charged me Euro 6.50 because there was no water in the room But I was offered a drink at the bar - thanks