Hotel berhampiran Tanada Camping Ground, Otari

店主老爺爺很好很熱心，雖然溝通不是很順暢，店主和店員們會盡力滿足顧客的要求。晚餐和早餐都很不錯。酒店提供免費寄送雪場的服務，而且可以從酒店門口的斜坡滑回酒店，很方便。通過酒店定雪票租雪具可以打折，非常推薦！

We had booked this accommodation in Hakuba for 3 nights in Jan24; family of 4 (2 adults and 2 adult/children). We were supposed to be picked up from the bus station by the accommodation and sent several emails to confirm that pick-up was still happening the day before (and day of) our arrival. Eventually receive a reply, that yes, they were picking us up at 4:30pm. Waited at for 20mins and then decided to phone as no one arrived (this is highly unusual in Japan for people not to show up on time!)y. The answered that ”yeah, they are on the way, but they were running late”). Bear in mind we were waiting in -3C degrees waiting for someone to show up. When we went to check in the 2 boys (maybe early 20s) behind the counter were very lack-luster. Point to the building outside as to where we were staying - but no offer to help carry bags through the snow laden path; or even show us to our rooms. We struggled up to the building and couldn't get access inside - the door was locked. Went back to reception and only then did he get up from behind the counter to help us. We had to take off our shoes in the entrance area - strewn with what seemed like hundreds of wet shoes and then walk through the water logged entrance - no offer of slippers but an off-handed comment about ”oh there should be some slippers in your room” (there wasn't). There was none of the usual information exchange when checking in; ie breakfast (evidently you can buy this in the hotel, but not sure where as there was only a fleeting mention on check out). We were disappointed at the presentation of the room; old curtains hanging off with hooks missing; noisy neighbours which made it feel like we were in a school dormitory rather than a $$$ accommodation. Thankfully these neighbours left the next day - but we were wondering what the hell we had booked into. There is no sound-proofing; you can hear everything in the corridor, stomping, loud talking etc. Shuttle bus is available to get to town, but you have to put your name down on a schedule and it was not readily available. The day we definitely needed to use it (check out) in order to catch the bus, only one shuttle vehicle was available and there was so many people waiting and everyone was late getting to their desired destinations. If you are looking for high quality Japanese service and style of accommodation that you find throughout Japan, this place will not provide you with it. It is fitted out with what seemed to be Ikea-style furniture; bunk beds in the second room that my youngest (tallest) son couldn't fit into so we had to put the mattress on the floor. Toilets are standard western-style toilet, not the Japanese ”special” toilets (bidet, auto flush etc). All appointments throughout the suite was very basic western standard. The only view we had from the room was towards the back at other buildings - not the beautiful view as shown on the advertised room. We figured out that there is probably only 4 rooms

Fantastic hotel. Location is in a beautiful forest, with views of the snowcapped alps. 10min driving to restaurants or mountain viewpoints, trailheads. Staff is flawless, amenities over the top (swimming pool, onsen, gym, etc), good breakfast too. The best value for money we got during 1 month staying in Japan.

Excellent service and location. Special thank you for Mickey and all the staff for all their help. Restaurant recommendations were perfect, car service to and from slopes quick and efficient. Would come back and stay with pleasure

Great place to stay right on a ski run with ski in facilities.. It’s also quite close to bars and restaurants. The only issue is the hotel advertises that all rooms have bathrooms - but that is not the case. A number of rooms don’t have a bath or a shower! We didn’t have one which came a real surprise and had to book a private bathroom three floors down for each morning. If you stay at this hotel make sure you book a room with a shower! In this day and age not having a shower in all rooms is really not three or even two star accommodation.

The hotel has a wooden charm about it. It had a very nice onsen which is well managed and with outdoor snow experience. The view from the hotel was amazing, you could see the entire mountain range and valley.It was total bliss. The hotel staff was kind and cooperative.Its located 15 min walk from the station and I would recommend you take that walk as it's very scenic ( if you have less luggage). The breakfast was good and the coffee was very good. I would like to visit this town again someday.The price was a very good value for room and facilities.