Hotel Mesra keluarga di Otaru

Great stay at Hotel Torifito! The lady who served us was extremely helpful. It was raining when we checked in and she helped us bring our baggage into our rooms and offered to lend us umbrellas! She also told us to park opposite the hotel for more affordable parking! (1100 yen for 24h). The hotel room was very new, bright, clean and spacious too. Will stay here again when we come back to Otaru!

Is a very busy hotel, staffs in reception looks tired all the times 😅 (no greeting upon check in no good bye upon go out). But the hotel itself is worth 5 stars. - location opposite JR station 5 stars - walking distance to Otaru canal 5 stars - Onsen available with small treats / amenities (microwave) very thoughtful more than 5 stars - room sound / noise proof is very good. Can’t hear the noice from corridor or next door or top room ( which I have this sound issue at other hotels when staying in other Hokkaido hotel for 10 days ) - recommended hotel will come back again

　アメニティはフロント横で取っていく無駄を省いたシンプルなホテルなので、5つ星や4つ星ホテルを求めては物足りないと思います。ただ普通のビジネスホテルよりはるかに落ち着ける新しく清潔なホテルです。朝食付きのパック料金でもサイトによりとてもリーズナブルなものがあります。 　ロケーションは運河沿いではなく、旧日銀ビルなどに並んだ位置にあるため、とても静かです。モール商店街に近いために散歩がてら寿司屋、花園町のケーキの館や新倉屋にも近いです。さらに隣にLAWSONがあります。 　駐車場はチェックイン前の13時から預けらるれるので、車を置いて運河や必見の小樽芸術村、小樽市立文学館など観光に最適です。 　運河沿いから離れると途端に観光客料金ではない地元民価格のお店が現れ、場所が素晴らしいと思います。 　さらにホテルの部屋からの港を一望できる眺めは素敵でした。 　私たちは広くない部屋にエクストラベッドというさらに狭い条件でしたが、とても快適に過ごせました。ドアが厚いのか全く他の部屋の音が聞こえないことも理由かと思います。 　ただし部屋の風呂は狭いです。代わりに最上階の大浴場は温泉ではありませんが、眺めがよく清潔です。またコロナ対策のためか混雑しないよう、使えるロッカーを制限していたのも好印象です。 　朝食バイキングは北海道への観光客が目当てとする魚*や蟹などありません。それでも地元野菜やアリスファームのジャムなど美味です。和食というより洋食よりのメニューですが、温かい食べ物が多く、雪の小樽でも暖まります。厚切りベーコンと蒸し野菜がとても美味しかったです。 　またスタッフが若くて、キビキビしているのにとても好感を持ちました。駐車場に入れる際にフロントスタッフが、雪のなか誘導してくれました。朝食会場でも活躍していましたので、人手の必要なところに手助けするようです。 　新しく間接照明の多いのも落ち着けるビジネスホテルとしては上級です。 　お勧めは、夕食後にアーケード街の端にある、歩いて5分の「酒商たかの」という17時から角打ちスタイルの酒屋はご主人が最高にフレンドリーで、日本酒を一杯飲めば人との触れ合いもできます。 　私たちは旅行支援を利用しました。支払いは１人3,300円にクーポン3,000円がついていたので、実質300円です。申し訳ない費用でした。また利用したいです。

It’s a little ryokan run by old locals. Communication might be a bit difficult, but if you try, it will be manageable! You will have to choose the breakfast and dinner timings, as well as for the private onsen when you first check in. For us, check-in was at 3pm (a little bit late imo) and check-out is at 10am. We booked a room that comes with breakfast, dinner and booking of the private onsen. The room was very humble that comes with a toilet (no shower/bath as you wash yourself during the onsen) and a balcony kinda thing. The vibes were very comfy and simple, which I enjoyed. Dinner was very very delicious and filling. There was beef sukiya, sushi and tempura (plus rice). For the private onsen, you‘ll have to head down to get the key and go back up to the onsen. It has an inside and outside onsen with an outside view. It is only for 45 mins but it is enough for a 35 mins soak and 10 mins wash. (30 mins is more than enough for a hot soak) The staff were very helpful and the entire experience was very positive. If you are looking for a posh experience, there are other more expensive ryokans out there. A little downside is that they only provide yukata that are worn only indoors, so there isn’t any outdoor yukata for you to wear out and take pictures. But other than that, it’s really nice!

Great sea view, large room. Location not near to Otaru music box museum, no issue for us since we have a rental car but parking fees is 1650 yen is expensive.

This is a hotel I stayed for a family trip. The location is good, it's clean, and the staffs are nice and friendly. However, I was disappointed with the low ceilings and narrow bathroom in the room. The furniture lacks cohesion and appears mismatched. It seems like a room renovation is needed.

８月上旬に１泊。 グリーンホテル → スマイルホテル → ザ・グリーン 元のホテル名に戻っています。 宿泊したのは別館にあるドミトリー。といっても大部屋ではなく、簡易壁に仕切られた１坪弱の個室。新型コロナ感染症感染拡大防止のためか、現在は簡易壁が天井まで延長されています。そのため冷房の冷気は届かなくて暑く、また換気ができない状態でした。 小樽駅至近で、小樽運河までも徒歩５分程度の好立地です。 １泊税込2,000円。格安旅行者には最高のコストパフォーマンス、と思います。

we made a short trip to Otaru to visit some of its good izakayas, we took a room with 4 beds, it was a nice surprise the distribution of the spaces in the room. Our room had two almost separate areas, in the main area two beds and a couch, the second area was a small terrace with the other two beds, the access to the terrace was a staircase in the room. the terrace was a very pleasant space, even though it is not possible to stand in the terrace area because the ceiling is very low, the terrace gives an air of independence being in the same room, each bed has its space to recharge the cell phone and has an independent lamp. our room had an elegant glass balcony with a beautiful view. the shower area is very elegant with a fairly modern and clean design. the television system was fun too, our room had a projector with a very good video quality I really liked my stay at the hotel and I hope to stay there again soon

The room is large and clean, toilet is separate from bath. Location is super near the tourist spot. Short walking distance from station as well, but that’s would be challenging in snowy days.

Good location, good views. About 5minutes walk from Otaru station. This hotel serves good breakfast, wide selection of food. Must eat the milk pudding which is in the buffet spread. The restaurant allow customers to have coffee take away too. The service staffs are courteous. Tho the hotel is old, rooms are well maintained and toilet are renew. Bath tub are well cleaned. Only problem is the bed sheets have stains on our first day stay. But all are good after it is changed.