Hotel berhampiran Canadian Museum di Ottawa

There are 2 things this hotel has going for it...the Koena Spa and Kota restaurant. Other than that, the property is tired and dated, and the staff is sp**** and unable to solve the simplest issues. I booked a weekend getaway for myself and 2 friend. We booked a suite with 2 queen beds for our stay and made reservations with Koena spa. This was a Saturday overnight stay. The room was satisfactory for our purposes however the hallways were dingy and the room doors all the way down the hallways were damaged and peeling. One of the elevators was not aligning on the floors so you had to be careful not to trip when stepping in or out. Also, the front desk staff was not super welcoming or engaging. I have stayed at several other Doubletree properties and there is usually a warm welcome (including warm cookies) and that was not the case at all at this location. The room itself was clean but dated circa early 2000s. I stayed at this hotel a decade ago when it was an independent property and the decor/furniture has not changed a bit. When we arrived back from dinner, neither tv worked in the suite. One didn't even have power. We tried to contact the front desk from the room phone several times with no answer. Finally, I went down to the desk and the desk agent had no idea what to do to help as she indicated the maintenance staff was gone for the day. She offered batteries for the remote, which was not the issue. She noted the room number and indicated someone would look at it the next day...we were only staying one night. The location is excellent due to the adjacent Koena Spa. A quick trip down the elevator and you are right there at the spa entrance. A relaxing experience spending the whole day in the hot-cold cycles. In the lobby, the Japanese fusion restaurant, Kota, is another bonus. Great food and service. The bartender was very engaging and fun and the wait staff was excellent. Delicious menu and a beautiful terrace overlooking the spa deck and sunset. Overall, the spa and restaurant balanced out the tired hotel and subpar service. If you can book a promo for $150 or less it's fine. Otherwise, I would look at an Ottawa hotel.

This review is a far too late, but I did promise to wite one so here goes. We stayed as a family of 2 adults and 2 kids, and during the COVID19 summer of August 2020. Sometime Quality Inn hotels can be shady, but this one was TERRIFIC. I am being very honest, we have stayed at MANY Quality Inn hotels across the U.S and have had to turn away, but this one in Gatineau was: Very clean, absolutely friendy check in staff (Daniel Sarazin), outdoor poolfacility that was well kept and large, and amazing location (close to Costco and Ottawa). Now for the reason I am taking the time to write a review: the genuine great customer service from staff member Daniel Sarazin. He worked the front desk when we check in, and was friendly and efficient. He also proved to be tremendously helpful through our stay with answers to questions and special requests. I hope he is still there for your stay! People like this need to be highly valued to the Hotel owners, as exactly how they treat customers will prompt us to write positive reviews, and become return guests.

Un motel propre mais les murs sont mal insonorisés donc on peut entendre les occupants des chambres voisines. 3/5

With a stay at Motel Chelsea in Chelsea, you'll be within a 15-minute drive of Nordik Spa-Nature and Casino du Lac Leamy. This hotel is 0.3 mi (0.5 km) from Gatineau Park and 4.7 mi (7.6 km) from Morrison’s Quarry.Make use of convenient amenities such as complimentary wireless internet access, gift shops/newsstands, and a fireplace in the lobby.Satisfy your appetite at Oiseau Blue Cafe, a bistro which features a bar/lounge. Dining is also available at the coffee shop/cafe. Full breakfasts are served on weekends from 9:00 AM to 1:00 PM for a fee.Featured amenities include express check-out, coffee/tea in a common area, and microwave in a common area. Free self parking is available onsite.Treat yourself to a stay in one of the 9 individually decorated guestrooms, featuring fireplaces and Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include minibars and blackout drapes/curtains, and housekeeping is provided on request.

It was a nice hotel and in a great location. I had a few issues that were never resolved before leaving the hotel. We stayed for two nights, and our air condiiton was broken in our room. We inquired about this with the front desk 4 times before someone actually showed up. The room temperature was 82 all weekend. When we returned, the a/c was still broken. I went to the front desk for the 5th time, and they told us that it's not repairable. The other person I was staying with was already gone to bed, and the hotel finally offered to move us to another room at 12:00 am on the second (last night). I told them I didn't feel comfortable waking up the person I was with, and this was unacceptable because the first night they didn't even care, we had to sleep in the hot room and sweat all Night. They offered $50 dollars off the whole bill which was $820 dollars for 2 nights, I wasn't a very happy customer leaving the hotel

The room was clean and even had a little fridge, microwave and kettle with lots of things to make tea. The breakfast that's included is substantial. The staff is Very friendly and helpful. Hotel is Centrally located. It is Within walking distance to most of the popular sites such as, Parliament Hill,Rideau, Byward Market, Canada art museum. I would definitely recommend and stay there again on my next trip to Ottawa.

We didn’t stay too long here, just one night. But enjoyed my sleep and the overall experience! The hotel is quite small, but they included breakfast, which was a plus. Rooms are clean and amenities worked well. The location is very convenient, close to parliament.

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Chateau Laurier ialah hotel ikonik di Ottawa. Malangnya, semasa Covid, ia bukanlah pengalaman terbaik. Pertama, tiada pengemasan. Kedua, tiada parkir valet dan tempat letak kereta hotel sentiasa penuh jadi kami terpaksa meletak kereta kira-kira 10 minit jauhnya. Ketiga, perkhidmatan tidak konsisten dan tiada perkhidmatan bilik. Produk mungkin lebih baik pada masa biasa tetapi harga terlalu tinggi untuk nilai. Positif adalah bilik yang lebih besar dengan pemandangan bangunan parlimen Kanada.

Stayed at the Novotel for a week in early Feb 2023 while attending a conference at the nearby Westin. I booked for a really low rate through hotwire. After a pleasant check in I was excited to come into a very large on the 8th floor with a separate seating area and a very large TV. Room was pretty clean although when packing up before check-in I found some items under the bed that did not belong to me. Location was perfect, right across from the Rideau Centre and the Westin/Conference Centre and within a short walk to the Parliament Buildings, Sparks Street and Byward Market. My only compliant is the walls must be paper thin as I could hear the ding of the elevator and conversations in the hall from my room. I was also there a four hour during a power outage in the evening. I assume the outage was unscheduled but there was a lot of confusion and no one at the front desk when it occurred. The hotel shares a building with a DND office which made it confusing leaving the building by the stairs as the stairway lead to a entrance that read ”DND property alarm will sound”, it took awhile to figure out how to exit by the stairs.