Hotel berhampiran De Houten Tuin, Oudenbosch

Prachtige ruime kamers, goed bed. Doch iets zeer bizar vastgesteld ; het hotel heeft een gelijkvloers en twee verdiepingen bovenop. Het t****e verdiep zit onder het plat dak en is in principe het warmst, doch enkel op dit verdiep was geen airco aanwezig. Voor de rest prima accommodatie. Het restaurant is uitsteken, daarmee bedoel ik de kok. Het personeel lijkt wel een bende zombies. Onervaren en ongeschoold. Aan het onthaal daarentegen was alles professioneel. Ontbijt: we hebben al betere Fletchers gehad qua ontbijt. Één meisje voor een 50-tal gasten. Afruimen moest je zelf maar doen als je een plaatsje wou. Het ontbijtmeisje werd rond 8 uur morgens eventjes opgeleid en stond er dan alleen voor. Er was voldoende eten als je zéér veel geduld had. Dit kan natuurlijk liggen aan bepaalde omstandigheden zoals ziekte, wat hier waarschijnlijk het geval was. Maar zit je dan aan het onthaal met twee naar het scherm te staren? Al bij al toch een fijn hotel in een prachtige streek.

Great stay, clean, efficient and super friendly staff, location is right bang in front of the station. The only comment was if you're a light sleeper ask for the back of the hotel as i was on the front by the road and it was quite noisy even with the windows closed.

I travelled as part of a shearings 4 night coach trip. We arrived late into the evening thankfully check in was very quick and painless. The entranceway to the hotel is lovely and has a pleasant outdoor seating area, although mainly used by the smokers I had a room on the 2nd floor with a nice view of windmill. My room was spacious, although fairly basic, but it had everything I needed. This included a kettle, coffee maker, and fridge. Unfortunately, only paper cups available which weren't replaced for the 4 days so I had to rinse these out. The beds were comfortable enough and the room had 2 chairs and a table. There was a lift. No issues with the room Unfortunately the same can't be said about the rude staff in the restaurant. On the bus we were asked if we wanted to book an evening meal this was 3 courses, I didn't want 3 courses. No other options available so that night we tried to just go for a meal in the restaurant. The older gentleman shouted at us saying we should have booked via the coach driver we tried to explain we didn't want 3 courses but was told to go away. Needless to say we walked into town just a couple of minutes away and had a lovely meal. If they don't want to serve the burgers which are displayed on the tables then don't!!! Thankfully there is an Aldi nearby and the lovely town with a couple of food options is only around a 10 minute walk away. Although the breakfast was lovely I really can't see us returning or recommending this hotel. I would suggest going somewhere with nicer staff who actually want to give good service

The Bastion Hotel in roosendaal was quite an experience, in good ways and bad ways. I have to admit the cleaning schedule and some of the workers were not what was expected of a hotel, the food was wrong when we ordered it, and we had several issues with room keys not working. However. There were three members of staff that made our visit absolutely incredible. Dave, Ravi, and Jordi are amazing. The level of customer service we received compared to elsewhere in the Netherlands was exemplary. Any problem we had was quickly resolved. They met us as professionals, and 12 days later we left as friends. After 10 hours work in a different country, we were greeted with pleasant smiles, friendly faces and engaging conversation, which after a long day is exactly what you need. The customer service provided by these three employes was absolutely next level and I will be sure to visit the Bastion next time just to see these three guys. Thank you for making my stay as good as you could. Big respect.

房間非常寬敞，很大很大，乾淨整潔，餐廳東西也很好吃

When we first walked in, we were greeted by Susan at the front desk, she was quite lovely and friendly. She set our expectations for the rest of the stay. The spa was nice but it was expensive. We found a deal online £19.99 for a couple. They offered a bathrobe and flip flops at the front for a price. You have the option to use your towel as well which we did, the slippers were sold for £8! We found cheap flip flops at a store near by called Action. Only £1.25! It's a nude spa so be prepared for that. They have a jacuzzi which the water is only luke warm, not hot, they have a swimming pool, 2 saunas, 1 steam room, 2 foot baths, infrared heaters and a room where you can put salt on your body and rinse it off, never seen that before. We went early in the day and it wasn't very busy so that was nice. Our room was beautiful, clean and big and we had a king sized bed. I made a video on YouTube if you want to see it. My channel is called Jules Reviews. We tried the breakfast buffet for one day. It was £15 per person which I thought was overpriced. They had scrambled eggs, boiled eggs, pancakes, bacon, cold cuts, different cheese slices, cucumbers, tomatoes, lettuce, fruit and fruit juices. Coffee and tea is included of course, they have the machine so you can make a latte or cappuccino. The lady at the restaurant seemed grumpy, she was old and maybe bitter? Maybe she hated her job? Or maybe she didn't like us because we spoke only English and she was Dutch, not sure. Another encounter with staff I had, was when I called downstairs asking for recommendations on where to park in Amsterdam. We're tourists and this is a hotel, I thought most hotels knew about their country and had recommendations. The guy who answered was very rude, he said no I don't live there to which I responded Oh so you don't have any recommendations for tourists? He could have been polite and professional and just said no sorry I have no idea or try Trip Advisor or something! He just hung up on me! A hotel clerk hung up on a paying guest! Wow. I wonder if this is the norm in this country? If that was my employee, he would have been fired on the spot. Needless to say I definitely don't want to come back here for that reason alone.