Hotel Padang dengan Spa

I’ve been staying at this hotel quite often this year yet this is the first review I make, especially after I made a pleasant room upgrade as an Accor Plus member. Originally booked a deluxe room, for a night during a weekend since I had an event to attend, asked the staff if the upgrade was possible during check in and turned out, a business suite room was still available. Unlike the superior or deluxe rooms, The business suite room is so spacious even there’s 3 or 4 of you inside. Got the minibar and water dispenser for yourself. You might get the bathtub in suite room if you stay in other hotel, but not in this hotel (or maybe applies in Ibis chains), I think that’s only the minus. Perfect for family vacation, I suppose, with one queen bed and one couch inside the room, and a lot of pillows. I always booked the room without breakfast so I can’t comment about that one. The rest of the review will be explained through the pictures I’ve taken.

One of the best Hotel back then 20 years ago, I was just a little child but clearly remembered how the good service was. This polished Hotel located in the most strategic place in Padang, everywhere else is near. I do really want to experience it once more if I ever revisit Padang someday, and also the Hotel near the beach, so worth it.

Can't recommend this hotel enough. A truly delightful experience from check in to check out. The friendly staff were always smiling and making sure our experience here was of the highest standard, especially Alfano who appears to have been born to be a hotel manager. The rooftop pool provides a fantastic view of the ocean, surrounding jungle and the sprawling city of Padang. The food was great in the restaurants and the basement bar and pool room was a great way to relax with cold beers and a game of billiards. Definitely coming back.

Otelde çok güzel karşılandık. Odaların temizliğinden yatakların rahatlığına kadar memnunduk.dolusu aquası adeta göz büyüleyiciydi çok genış bir sahaya sahip büyük kaydıraklarıyla her şey çok iyiydi.akşam yapılan animasyon eğleceleri hem gözümüzü canlandırdı hemde vakıt geçirmek için çok iyi düşünülmüş.personellerin çalışması ve ilgisi gayet güzeldi Sezgin Beyin bize gösterdiği ilgi ve alakadan dolayı teşekkür ediyorum.Her zaman daima biz otel..

SURFERS BEWARE. If you are booking for a surf trip, I would highly suggest looking elsewhere. This hotel is completely unorganized, will lose your bag, and tell you ”too bad” with 0 compensation. Mercure Hotel gave me a claim tag for my surfboard bag with my name all over it, and still managed to mess that up and give my bag to someone else flying to another country. You will see walking into the hotel how unorganized the bag situation is. It took 5 days for them just to recover the bag. When the bag was returned, stuff in my bag was stolen including all of my fins which were needed to surf. This hotel single handedly managed to ruin a surf trip I saved up and planned for a year in less than 12 hours of me staying at the hotel. What is even more pathetic, they also refused to reimburse me for only a few sets of the fins, which is all I requested. I was incredibly patient, waited 11 days for them to get this figured out all for them to tell me sorry, we'll comp your room upon return. Comically bad experience Also, they play thumping music until 5am which other reviews have alluded to, so if you do not want that, find lodging elsewhere. One of the managers deletes their messages every 24 hrs, but here is a screenshot showing the basis of their communication, responded every few days with ”checking” or ”I'll let you know later”.

The room was fine. Breakfast was decent. Room service food was average. Padang is not particularly interesting for travellers, so I would not return. Go to Bukittinggi instead!

I enjoyed stay there because they has a nice breakfast, the room was average, the hallway was smell bad and the internet was very slow in the room i think because i choose the smoking room. but still i stayed here two times because they has nice breakfast and good swimming pool. overall it was good

I am glad this basko hotel had reopened again. Great space of Room and Complete Amenities, easy access to Mall and served good breakfast. I recon they need to do some exterior renovation and few minor interior touch up to make Excellence improvement