Hotel berhampiran Crystal Garden, Padova

Premetto che all’arrivo questo albergo chiede il pagamento anticipato e va bene se è nelle sue linee guide, la camera non è male e nemmeno la struttura con parcheggio sotterraneo, ma il problema serio di questo albergo è il personale, abbiamo chiesto un cuscino più basso dovendo alloggiare 3 notti e se non fosse stato per il signore del turno di notte che me lo ha reperito la mia cervicale ne avrebbe risentito tantissimo. Il bar nonostante il cibo e la sua varietà era buona il personale di una maleducazione unica. La ciliegina sulla torta è arrivata durante l’ultima sera di soggiorno, rientrando in camera cestini non svuotati, pavimento evidentemente non pulito, carta igienica non rimpiazzata e prodotto all’interno della doccia finito, come per dire “ tanto è l’ultima notte”, quando ho fatte le mie rimostranze in modo cortese le due ragazze alla reception maleducate ed insolenti hanno detto che non dipendeva da loro è una delle due è intervenuta dicendo se vuole ora le posso solo cambiare la stanza, premetto che la mia era stata una semplice puntualizzazione. Pertanto visto anche il costo non avrei disdegnato ad avere oltre alla bella struttura personale Educato.

The hotel Donatello is well located across from the city's Basilica di San Antonio, and about 5 minutes from the famous Prato della Valle and 10-15 from the city centre and old city (university, ghetto, daily markets, pedestrian street, etc). From the outside, the hotel looks quite elegant and I suspect that front facing rooms have a nice view. To be honest, however, everything else about the hotel was rather disappointing. Rooms are actually tired and pretty gloomy. The single rooms are extremely small, the doubles are of decent size but tend to overlook blind narrow courtyards and feel rather dark and a bit depressing with a decor that seems stuck in the 1970s. Cleanliness is variable, lighting unpleasant, and whilst beds are decent, the pillows are hard and quite uncomfortable. Breakfast is quite poor. If you come when one of the ladies taking care of the breakfast room are around, they will prepare you a decent coffee from the barista machine, however, if they are not, it is a fairly ghastly automatic machine that uses instant coffee to make ”fake” espressos and cappuccino which is used instead. Juice is a strange watery thing from a machine. The best part are the nice homemade cornetti (croissants filled with jam, cream or chocolate) but apart from them, fruit, salad, bread, etc are all of poor quality and the scrambled eggs and meat are stone cold. There is a toaster which doesn't seem to work well and mediocre bread. Service in the hotel is not very friendly - reception staff ranged from reasonably cordial to barely polite and in one case, outright unpleasant. In short, the place is certainly not horrible, but equally, it doesn't seem too bothered about customers let alone interested in making them want to come back. A bit of a wasted opportunity given the nice location they fail to capitalise on.

Location was initially hard to find, but I saw a sign on the street pointing the right way to go. My directions gave two ways to go. The first involved going uphill and there were bikes whizzing by, so it wasn't very good if you have luggage. The other was flat and went by a bunch of people hanging out in the street. I didn't feel threatened but it isn't the best area in this lovely city. I don't know what it's like after dark. Basically, you take a right at the McDonalds, walk down the street past the Ethnic Market (a larger convenience store where I bought Coke Zeros several times) and follow the street around to the roundabout, take a right and go about 2-3 blocks. Staff was pleasant, helped with a safe issue (a prior occupant had left it locked) and kept their cool when I spilled some Coke Zero on the floor when retrieving my luggage that I had left after checking out. Internet was good, safe was a good size, and breakfast was good in terms of quality and quantity. There is a restaurant in the hotel that was closed Sunday night. We were very tired one night and ate there and we were glad that it was available. There isn't a lot around the hotel but it was a short walk to a nice area that had a lot of restaurants . We also were able to walk to a laundromat in the area as well as all of the tourist attractions. One curious thing about the hotel was that the room numbers were on the carpet instead of being on the door.

The breakfast at this hotel is simply outstanding, providing a delightful start to each day of my stay. The wide variety of dishes catered to all dietary needs and preferences, ensuring that every guest found something to enjoy. From freshly baked pastries to omelettes and a selection of coffees, the breakfast spread was a true culinary delight. The impeccable service provided by the attentive and friendly receptionists ( especially Davide) added an extra touch of warmth to my mornings. They greeted guests with genuine smiles, promptly seating them and ensuring that their dining experience exceeded expectations. The receptionist's attentiveness to detail and willingness to accommodate special requests truly made me feel like a valued guest.

La struttura è situata in un'ottima posizione, vicinissima al centro città e altrettanto vicina alle principali arterie viarie. Facile da raggiungere e con doppia possibilità di parcheggio: al chiuso in garage sotterraneo o all'aperto in area riservata e sorvegliata. Personale cordiale e mai invadente, mentre le camere di buona metratura ed i letti molto confortevoli. Bene anche i bagni. Per il resto l'hotel ha un ottimo servizio bar, e un buon ristorante, bella e confortevole la hall e con una palestra ben fornita e a disposizione gratuita per tutti gli ospiti. Ottima esperienza.

Very clean, spacious rooms with comfortable Beds. Last But not Least: The personnel is very friendly and always ready to make An extra mile. Pay attention to Norman- he is certanly the best waiter I've ever seen. Highly reccomended

I spent my birthday weekend at the Abano Grand Hotel for the first time and definitely not the last!! First off, the hotel is gorgeous all around. I felt immediately relaxed as I entered the property and welcomed by the highly professional and courteous staff. Secondly, the room, the pool and spa areas, the food and oh my goodness live music performed very well by the young lady and the gentleman (I failed to ask for their names) while I wait for the dining area to open. The piano virtuoso who entertained the guest during dinner and the attentive staff at the dining and breakfast areas! Finally, the best treat of the weekend for me was the spa area served by their amazingly sweet, kind and skilled masseuses (Anna Maria and Anna Maria). Thank you to both Anna Maria's for the excellent customer service and the most relaxing treatments you both have provided with such care! I feel rejuvenated! I must mention one particular lady I met in the hallway (I failed to ask for her name) who got my attention when she stopped me and asked if I would like to change my robe for a size smaller. She then knocked at my door and gave me 2 smaller robes!! I, thank you greatly and apologize that I did not get your name. Someone paid close attention to ensure not only comfort but safety of a guest! I could've tripped over the long robes I had and fallen on the floor or stairs! Again, thank you!!! I will return and will highly recommend!!!!

I recently had the pleasure of staying at Plaza hotel Abano Terms, and it was an unforgettable experience. The staff went above and beyond to ensure my comfort and satisfaction from the moment I arrived. The luxurious accommodations and exceptional service made my stay truly memorable. The hotel’s prime location made exploring the city a breeze, and I can’t wait to return to there on my next visit. Highly recommended

Rinnovata da poco è una hotel grande e accogliente. Colazione buona e abbondante, stanze pulite. Piscina interna ed esterna. L’acqua è calda ma un pò troppo trattata.