Hotel berhampiran Facce I Molti Volti Della Storia Umana, Padova

My stay was to have been 7 nights- two of those I was not even on property, but still kept my room, while in Venice, in order to keep larger luggage and items I did not need here. The early evening front desk gentleman, is curt, impatient, and then as you walk away says things about you literally behind your back, but so you DO hear him. I was so deeply hurt. All I was asking for was a couple of bottles of water for my room. He was I and my husband are Diamond Status/ have close to a million points accrued with them, with this hotel group, and he treated me so unkindly, that I am literally leaving the property, 3 days early and going elsewhere. IT really set a tone. The restaurant service staff, works sooo hard, but the food is sub par, and a limited repetitive menu. I have been in 3 other properties on this ”Tour Of Italy”, and I simply do not recommend it. Their bar: whereas other properties are all back to functioning normally in a world that has seemingly recovered from Covid, this property has zero bar stools, so you have to stand at the bar, and are not encouraged to stay, and the setting is not at all conducive to enjoying a drink. Rather, they have seating in a BRIGHTLY lit area, seemingly cafeteria style.. which is not conducive to relaxing, and decompressing from your day. However, other Crown Plaza Properties in Italy, do have what would be deemed normal, traditional, bar and lounge settings. SO, what is the problem with this place? This was my birthday trip, and I deeply regret coming here to stay- for soo many reasons. OH, and they were doing construction right across from my room, to the point I could not sleep!!! I called downstairs more than once begging them to stop, that I was sick and needed to rest- they essentially told me ”Too bad”, ”The construction had to continue”, and offered absolutely zero in compensation for the noise and preventing me to sleep.

Air Conditioning blows warm. Not cold not cool, warm. Front desk informs you to play with the thermostat. Yep… still not working. Switched rooms to AC that was “working”. Same situation and later found many reviews stating the same. Obviously hotel looking to save $$ on thermostat settings. Additionally as American not one channel in English nor the ability to switch languages on the remote. Hotel fine for locals who are not needing Air Conditioner nor English speaking channels. Pass.

Hotel fuori dal centro, non ha il parcheggio custodito. I bagni hanno bisogno di manutenzione perché c’era la tavoletta del wc che si muoveva, e pure il miscelatore della doccia…invece lo scarico della doccia scaricava lentamente. Una luce in bagno era bruciata. Serve più manutenzione sugli alberghi. Il letto invece era comodo, peccato per le pareti in cartongesso dove senti il vicino di camera se russa di notte.

I spent my birthday weekend at the Abano Grand Hotel for the first time and definitely not the last!! First off, the hotel is gorgeous all around. I felt immediately relaxed as I entered the property and welcomed by the highly professional and courteous staff. Secondly, the room, the pool and spa areas, the food and oh my goodness live music performed very well by the young lady and the gentleman (I failed to ask for their names) while I wait for the dining area to open. The piano virtuoso who entertained the guest during dinner and the attentive staff at the dining and breakfast areas! Finally, the best treat of the weekend for me was the spa area served by their amazingly sweet, kind and skilled masseuses (Anna Maria and Anna Maria). Thank you to both Anna Maria's for the excellent customer service and the most relaxing treatments you both have provided with such care! I feel rejuvenated! I must mention one particular lady I met in the hallway (I failed to ask for her name) who got my attention when she stopped me and asked if I would like to change my robe for a size smaller. She then knocked at my door and gave me 2 smaller robes!! I, thank you greatly and apologize that I did not get your name. Someone paid close attention to ensure not only comfort but safety of a guest! I could've tripped over the long robes I had and fallen on the floor or stairs! Again, thank you!!! I will return and will highly recommend!!!!

Hotel elegante che offre servizi di alta qualità sia dal punto di vista delle cure termali e sia dal punto di vista gastronomico. Le cure termali sono di ottimo livello ed eseguite da valenti professionisti. Il ristorante è gestito in maniera eccellente ed i piatti sono sempre di prima qualità. Le camere sono istate, n gran parte, completamente rinnovate e curate a fondo nella pulizia giornaliera.

The hotel has his imposand and hospitable vibe from the arrival the staff at the reception was great and well informed about the facilities as they are plplentyThe SPA and the pools are amazing with great garden and spots to relax indoor and ourdoors. The most impressed aboutwithfood variety and the well pwell-prepareders. Recommended for the SPA and therapeutic treatments.

Incredible service, especially the director of the hotel is very nice. The food was excellent. Everyday the menu changed. The quality of the meat was great, the deserts amazing. The food was like in a Michelins star restaurant. The Hotel is beautiful, the rooms are very clean and cozy, I also liked the Aqua di Parma staff in the room. all the staff is great. Especially, Roman, Fabio, Elisa and many more. Ludmilla did a wonderful Job, facial of Biological Recherche, Mani and Pedicure, Massages. Also the hairdresser is very cool and did a fantastic job. The temperature in the hotel was good, warm and cozy.

Premetto che all’arrivo questo albergo chiede il pagamento anticipato e va bene se è nelle sue linee guide, la camera non è male e nemmeno la struttura con parcheggio sotterraneo, ma il problema serio di questo albergo è il personale, abbiamo chiesto un cuscino più basso dovendo alloggiare 3 notti e se non fosse stato per il signore del turno di notte che me lo ha reperito la mia cervicale ne avrebbe risentito tantissimo. Il bar nonostante il cibo e la sua varietà era buona il personale di una maleducazione unica. La ciliegina sulla torta è arrivata durante l’ultima sera di soggiorno, rientrando in camera cestini non svuotati, pavimento evidentemente non pulito, carta igienica non rimpiazzata e prodotto all’interno della doccia finito, come per dire “ tanto è l’ultima notte”, quando ho fatte le mie rimostranze in modo cortese le due ragazze alla reception maleducate ed insolenti hanno detto che non dipendeva da loro è una delle due è intervenuta dicendo se vuole ora le posso solo cambiare la stanza, premetto che la mia era stata una semplice puntualizzazione. Pertanto visto anche il costo non avrei disdegnato ad avere oltre alla bella struttura personale Educato.