Hotel berhampiran Porta Portello, Padova

The hotel Donatello is well located across from the city's Basilica di San Antonio, and about 5 minutes from the famous Prato della Valle and 10-15 from the city centre and old city (university, ghetto, daily markets, pedestrian street, etc). From the outside, the hotel looks quite elegant and I suspect that front facing rooms have a nice view. To be honest, however, everything else about the hotel was rather disappointing. Rooms are actually tired and pretty gloomy. The single rooms are extremely small, the doubles are of decent size but tend to overlook blind narrow courtyards and feel rather dark and a bit depressing with a decor that seems stuck in the 1970s. Cleanliness is variable, lighting unpleasant, and whilst beds are decent, the pillows are hard and quite uncomfortable. Breakfast is quite poor. If you come when one of the ladies taking care of the breakfast room are around, they will prepare you a decent coffee from the barista machine, however, if they are not, it is a fairly ghastly automatic machine that uses instant coffee to make ”fake” espressos and cappuccino which is used instead. Juice is a strange watery thing from a machine. The best part are the nice homemade cornetti (croissants filled with jam, cream or chocolate) but apart from them, fruit, salad, bread, etc are all of poor quality and the scrambled eggs and meat are stone cold. There is a toaster which doesn't seem to work well and mediocre bread. Service in the hotel is not very friendly - reception staff ranged from reasonably cordial to barely polite and in one case, outright unpleasant. In short, the place is certainly not horrible, but equally, it doesn't seem too bothered about customers let alone interested in making them want to come back. A bit of a wasted opportunity given the nice location they fail to capitalise on.

Location was initially hard to find, but I saw a sign on the street pointing the right way to go. My directions gave two ways to go. The first involved going uphill and there were bikes whizzing by, so it wasn't very good if you have luggage. The other was flat and went by a bunch of people hanging out in the street. I didn't feel threatened but it isn't the best area in this lovely city. I don't know what it's like after dark. Basically, you take a right at the McDonalds, walk down the street past the Ethnic Market (a larger convenience store where I bought Coke Zeros several times) and follow the street around to the roundabout, take a right and go about 2-3 blocks. Staff was pleasant, helped with a safe issue (a prior occupant had left it locked) and kept their cool when I spilled some Coke Zero on the floor when retrieving my luggage that I had left after checking out. Internet was good, safe was a good size, and breakfast was good in terms of quality and quantity. There is a restaurant in the hotel that was closed Sunday night. We were very tired one night and ate there and we were glad that it was available. There isn't a lot around the hotel but it was a short walk to a nice area that had a lot of restaurants . We also were able to walk to a laundromat in the area as well as all of the tourist attractions. One curious thing about the hotel was that the room numbers were on the carpet instead of being on the door.

I have rarely stayed in such a large room with such unsatisfactory design and contents. Even a basic budget hotel always has a place to stand a suitcase effectively. If a safe is provided,it will always be large enough to hold a camera.Window cills do not have over a one inch gap from the wall ,so admitting unwanted light. Apart from the total omissions, there were a couple of really slovenly management failings.The builders’ red plastic packing wedges between floor and wall fittings were still in place.The bidet was emitting a strong drain smell, as the trap seemed to have dried out through disuse by the occupants , and the housekeeper had failed to run any water through. The things I merely thought very poor for a four star hotel were numerous-the inappropriateness for a hot climate of the giant duvets and clinging soft topped mattresses,the lack of any work space( only “ desk” was occupied by ridiculous flashy kettle),poor bedside tables,and the bathroom - huge,but no bath. The reception staff were not very bright,and gave me a “map” with an incorrect street name at the hotel location! The breakfast had nothing in common with the attributes of the room- just a standard “ International” type with no failures. I am at present in an “Ibis” hotel somewhere even hotter than Padova.It is superior in every way ,except that it fails to look flashy.They even have a map.

The breakfast at this hotel is simply outstanding, providing a delightful start to each day of my stay. The wide variety of dishes catered to all dietary needs and preferences, ensuring that every guest found something to enjoy. From freshly baked pastries to omelettes and a selection of coffees, the breakfast spread was a true culinary delight. The impeccable service provided by the attentive and friendly receptionists ( especially Davide) added an extra touch of warmth to my mornings. They greeted guests with genuine smiles, promptly seating them and ensuring that their dining experience exceeded expectations. The receptionist's attentiveness to detail and willingness to accommodate special requests truly made me feel like a valued guest.

Air Conditioning blows warm. Not cold not cool, warm. Front desk informs you to play with the thermostat. Yep… still not working. Switched rooms to AC that was “working”. Same situation and later found many reviews stating the same. Obviously hotel looking to save $$ on thermostat settings. Additionally as American not one channel in English nor the ability to switch languages on the remote. Hotel fine for locals who are not needing Air Conditioner nor English speaking channels. Pass.

The Best Western Plus location was very close to all of the activities we had planned for our quick visit to Padova. The hotel is clean, modern, updated, with the convenience of breakfast served daily. Staff are extremely helpful. Would highly recommend this hotel.

La struttura è situata in un'ottima posizione, vicinissima al centro città e altrettanto vicina alle principali arterie viarie. Facile da raggiungere e con doppia possibilità di parcheggio: al chiuso in garage sotterraneo o all'aperto in area riservata e sorvegliata. Personale cordiale e mai invadente, mentre le camere di buona metratura ed i letti molto confortevoli. Bene anche i bagni. Per il resto l'hotel ha un ottimo servizio bar, e un buon ristorante, bella e confortevole la hall e con una palestra ben fornita e a disposizione gratuita per tutti gli ospiti. Ottima esperienza.

Reception desk is kind and all facility is good .... but breakfast should be more concerned with goods and services ... While I stayed ,group tours like Chinese and Latin Americans make restaurants messy and hotel can't respond it ..

I spent one night at this hotel and I really liked it here. My room was spacious and clean, it was quiet here, no noise from the hallway. The breakfast was standard, there was a lot of fruit and pastries. Check in and check out was quick and staff friendly. Bonus: there was a huge supermarket right across the street.

We were only there for a night. We have a quadruple room which is separated through a sliding door. At check in time the room were ready, it was clean and okay. The kettle was there with instant coffee, tea, sugar and 2 paper cups. More you could ask at the reception. At night the room with the twin bed were suddenly smell like cigarette. As a non smoking family, with a child which has asthma, not a good sign. The smell was so intensive, that it was impossible to sleep. I would say the window has bad isolation. They were fully booked, but at least after begging hard i could get an extra room for my asthmatic child at midnight. Try to get the room with odd number, they are definitely quieter.