Hotel berhampiran Sassa Service, Padova

The hotel Donatello is well located across from the city's Basilica di San Antonio, and about 5 minutes from the famous Prato della Valle and 10-15 from the city centre and old city (university, ghetto, daily markets, pedestrian street, etc). From the outside, the hotel looks quite elegant and I suspect that front facing rooms have a nice view. To be honest, however, everything else about the hotel was rather disappointing. Rooms are actually tired and pretty gloomy. The single rooms are extremely small, the doubles are of decent size but tend to overlook blind narrow courtyards and feel rather dark and a bit depressing with a decor that seems stuck in the 1970s. Cleanliness is variable, lighting unpleasant, and whilst beds are decent, the pillows are hard and quite uncomfortable. Breakfast is quite poor. If you come when one of the ladies taking care of the breakfast room are around, they will prepare you a decent coffee from the barista machine, however, if they are not, it is a fairly ghastly automatic machine that uses instant coffee to make ”fake” espressos and cappuccino which is used instead. Juice is a strange watery thing from a machine. The best part are the nice homemade cornetti (croissants filled with jam, cream or chocolate) but apart from them, fruit, salad, bread, etc are all of poor quality and the scrambled eggs and meat are stone cold. There is a toaster which doesn't seem to work well and mediocre bread. Service in the hotel is not very friendly - reception staff ranged from reasonably cordial to barely polite and in one case, outright unpleasant. In short, the place is certainly not horrible, but equally, it doesn't seem too bothered about customers let alone interested in making them want to come back. A bit of a wasted opportunity given the nice location they fail to capitalise on.

The breakfast at this hotel is simply outstanding, providing a delightful start to each day of my stay. The wide variety of dishes catered to all dietary needs and preferences, ensuring that every guest found something to enjoy. From freshly baked pastries to omelettes and a selection of coffees, the breakfast spread was a true culinary delight. The impeccable service provided by the attentive and friendly receptionists ( especially Davide) added an extra touch of warmth to my mornings. They greeted guests with genuine smiles, promptly seating them and ensuring that their dining experience exceeded expectations. The receptionist's attentiveness to detail and willingness to accommodate special requests truly made me feel like a valued guest.

さすが高級ホテルでスタッフのサービス、ベッドや家具などとても素晴らしくよく休めました。ただバスタブの排水がかなり時間がかかったのと冷蔵庫が冷えず少し困りました。はじめに気づけばよかったのですが。。。でもそのほかは全て大満足でした！

The photos of the hotel internally is nothing like it is now so don’t expect what you see. The staff were exceptional, friendly, accommodating and very helpful. Nothing detrimental on their behalf and our room was clean, spacious and the bed was very comfortable.Aircon was ok but doesn’t go below 20 so I think the summer temperatures might have a struggle. However! The wellness centre is closed completely. The pool is closed. for private functions only . The bar closes early. Breakfast is …..well the reviews were not wrong. We tried the restaurant….when it was open ( closed during our visit more than once) set menu, costly and …..like the breakfast, lacking in quantity. The bar has no ambience and the chairs are boardroom style and uncomfortable. This is not our first BW hotel stay but it very nearly could be.

I have rarely stayed in such a large room with such unsatisfactory design and contents. Even a basic budget hotel always has a place to stand a suitcase effectively. If a safe is provided,it will always be large enough to hold a camera.Window cills do not have over a one inch gap from the wall ,so admitting unwanted light. Apart from the total omissions, there were a couple of really slovenly management failings.The builders’ red plastic packing wedges between floor and wall fittings were still in place.The bidet was emitting a strong drain smell, as the trap seemed to have dried out through disuse by the occupants , and the housekeeper had failed to run any water through. The things I merely thought very poor for a four star hotel were numerous-the inappropriateness for a hot climate of the giant duvets and clinging soft topped mattresses,the lack of any work space( only “ desk” was occupied by ridiculous flashy kettle),poor bedside tables,and the bathroom - huge,but no bath. The reception staff were not very bright,and gave me a “map” with an incorrect street name at the hotel location! The breakfast had nothing in common with the attributes of the room- just a standard “ International” type with no failures. I am at present in an “Ibis” hotel somewhere even hotter than Padova.It is superior in every way ,except that it fails to look flashy.They even have a map.

Before our trip I read a lot of comments that hotel is pretty old and tired. But when we arrived we realized that hotel has been renovated. All the rooms are modern, fresh and cozy. Hotel has good parking, tasty breakfast on the last floor with the nice view. Rooms have comfy beds and balkonies with the good view. Location is not far from the city center and train station. From the last one you can easily reach to Venice. Staff was very helpful and friendly. I can defintelly recomend this hotel for couples and families with kids and grand parents.

Air Conditioning blows warm. Not cold not cool, warm. Front desk informs you to play with the thermostat. Yep… still not working. Switched rooms to AC that was “working”. Same situation and later found many reviews stating the same. Obviously hotel looking to save $$ on thermostat settings. Additionally as American not one channel in English nor the ability to switch languages on the remote. Hotel fine for locals who are not needing Air Conditioner nor English speaking channels. Pass.

The Best Western Plus location was very close to all of the activities we had planned for our quick visit to Padova. The hotel is clean, modern, updated, with the convenience of breakfast served daily. Staff are extremely helpful. Would highly recommend this hotel.

I spent one night at this hotel and I really liked it here. My room was spacious and clean, it was quiet here, no noise from the hallway. The breakfast was standard, there was a lot of fruit and pastries. Check in and check out was quick and staff friendly. Bonus: there was a huge supermarket right across the street.

Reception desk is kind and all facility is good .... but breakfast should be more concerned with goods and services ... While I stayed ,group tours like Chinese and Latin Americans make restaurants messy and hotel can't respond it ..