Hotel Palankaraya dengan Kolam Renang

Compare to other SwissBell Hotel we have ever been, here the staffs were not friendly or helpful. We've informed our kids will have coloring activity, but it turned out none. The front desk told me the coloring will start at 2pm, which means the next day of check in. My kids were sad so I asked if I can just get the printable paper so we can bring it home. Unfortunately they said they can't give it. We travelled for 5 hrs and promised the kids will have those benefit, but none. I remember when we went to SwissBell Balikpapan, when my kid's baloon popped-out, and they feel sad, the staff even brought them new baloons to our room to make them happy. Here's the opposite, they didn't even care for what they have promised on the day of your arrival. For our weekend family staycation as a parent, I would never stay here again

Stayed here during our business trip to PKY Airport. The dishes served during sahur is good, just like the breakfast menus. Room (single bed) adequate for personal. Choose the room with view to the street to get the sunlight into you room. Airport shuttle is available on request. It takes 10-15 minutes to the airport (9 km). Price is standard. A lot of restaurants around the hotel.

pelayanannya sangat ramah, tempatnya bersih dan strategis untuk kemana mana