Hotel berhampiran Fire fly watching Balisungan park, Palawan

The facility itself is nice but for the my version of a 5 star rating the resort would need to meet the standard of Peninsula Tokyo or the Park Hyatt in Kyoto. Unfortunately the facility doesn’t not meet that standard. What will make up for the lack of the amenities, cleanliness and attention to detail is the service provider. From the front desk to the waiter and waitress, to the cleaning Male/ladies, the service staff will go above and beyond to meet your needs. Last draw back is the sand flies (nik nik as the locals refer to them) are pesky little suckers….literally which makes one hesitant to enjoy the beautiful beach on the resort…which then leads to you missing the beautiful sunrise and sunset that one would expect in paradise. Over all, yes i would gladly return to this facility. It is probably the best on the island but I cannot on good conscience say the this is a 5star resort.

It was situated in a very convenient location in El Nido Town so it was within walking distance of stalls, restaurants and bars. However, it also was very noisy at night and rooms lacked soundproofing. If you’re a light sleeper, I would not recommend this resort as it can be very loud. Rooms were clean though. With the showers, it was also quite difficult to regulate the temperature.

Great service. Staff is friendly and very helpful. Delicious breakfast. Beautiful hotel and the view from it. It's very quiet around except for the roosters singing all the time which makes it more atmospheric. The hotel is a bit far from everything but it's not a problem if you can ride a motorbike which you can rent at the reception desk. If we come back to Puerto-Princesa we will definitely stay in this hotel again!

I've stayed in this hotel before, and I keep returning since it's affordable, safe, and has decent rooms and a spacious parking lot—features that other hotels in Palawan lack.I've recently noticed that they no longer offer airport service, although they have contacts for taxi drivers in case you need one. However, it would be great if they could add the airport pickup and drop-off once more for a hassle-free trip, especially for those visiting Palawan for the first time .Being somewhat honest, some taxis, vans, and tricycles take advantage of tourists by charging them more than the normal.

Really liked the rooftop with the infinity pool and bar, the staff were super smiling and pleasant to talk to, the staffs looked clean and well groomed, the restaurant was beautiful The less positive is that the shower could have been cleaner , the food was ok , nothing really bad but just on a low standard which was still ok for the price we paid, plus I take it as normal in Philippine, I couldn’t really expect them to cook western food like Michelin star restaurant. Overall a very nice stay and certainly a great value.

The place is set back from the main road which is nice. The staff were friendly and helpful. The bed was very comfortable. WiFi was good. I had mango for breakfast every morning. They were very good. The decoration was a bit kitsch. I stayed in two different rooms and one definitely needed more updating than the second. Basic thing like broken light bulb (1 of 2 in the ceiling) should have been noticed before any guest checked in. The only complaint I have has to do with the tours they “sold” me after I booked. The sales manager sent me an email with different tour names and no description or explanation. I researched them and decided to book 2 tours back to back with the hotel since I wanted to pay by credit card on the hotel bill so I didn’t have to carry so much cash. I got there late and the tour was for 7am pick up the following morning. The receptionist had no record of any tours I booked. The sales manager never booked the tours even though I received an email telling me all the tours were confirmed. Luckily, the receptionist could book the tours for me at 11pm. The whole thing created stress I didn’t need at the beginning of a vacation. Then i was presented with the bill for the tours for cash payment. I asked what the other people on the tour paid and I was charged a 25% premium. I told the hotel for that premium, they could take the payment in credit card. Not a big big deal. Just unpleasant.

Very accomodating staff! Room is great and super clean. Just 2 min away from airport. Highly recommended! Their staffs make the difference!

Room was spacious but poorly lit. The outlets were so loose that it was hard to charge my phone or keep anything plugged in. Breakfast included was not great. The wifi was so weak my poorly-connected American phone worked better most times without it. The gym they claim to have his one exercise bike and some weights so no they don’t have a gym. That’s a gross misrepresentation. I used the front desk to book a van to el Nido and was told it included drop off at my hotel in El Nido. It did not. Not only that but their van guy demanded payment for both taking me there and for the round trip back even though I wanted to pay once they fulfilled their obligation and actually picked me up and of course they did not and I had to get a different van service. Hard no on this hotel.

Close to airport, perfect location, they also help you to contact some tourists agency and help you book some activities, nice staff

Truly a good location, close to everything like SM and NCCC or China Town. Aswell as renowned restaurants; Chowking, Jollibee, and McDonalds. Mabait din sila kuya and ate from housekeeping and reception (approachable and kind staffs). 😇